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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/02/09 07:14:58 UTC

[Issue 126832] New: Trying to open existing file, can't get before "Don't Reopen" "Reopen" window.

https://bz.apache.org/ooo/show_bug.cgi?id=126832

          Issue ID: 126832
        Issue Type: DEFECT
           Summary: Trying to open existing file, can't get before "Don't
                    Reopen" "Reopen" window.
           Product: Writer
           Version: 3.4.1
          Hardware: Mac
                OS: Mac OS X 10.11
            Status: UNCONFIRMED
          Severity: Major
          Priority: P5 (lowest)
         Component: open-import
          Assignee: issues@openoffice.apache.org
          Reporter: jepearlman@sbcglobal.net

My goal here is just to open an existing document.  I can't get that done.

Whenever I open OpenOffice, I get the message:
     "The last time you opened OpenOffice.org, it unexpectedly quit while    
reopening windows.  Do you wan to try to reopen its window again?"

I am then presented with "Don't Reopen" and "Reopen" as options.

If I click on "Don't Reopen", it goes blue very briefly then "Reopen" turns
blue.  If I then click on"Reopen" nothing happens.

Underneath this a window appears: "OpenOffice.org Document Recovery"
Under it:: : "Press 'Start Recovery' to start the recovery process of the
documents listed below."

Under "Status of recovered documents:" it says:
    "Untitled 1"           "Not recovered yet"

When I pressed "Next"l it says "(yellowish check mark) Successfully recovered"
When I pressed "Next" (I think) a blank document comes up.
I save it under the file option.  The "Don't Reopen" "Reopen" options remain.

Nothing I can do gets past this dialog box and I never to open the file I want.

Thank you.  (FYI ... I used to be a software deveelper)
     Joe

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[Issue 126832] Trying to open existing file, can't get before "Don't Reopen" "Reopen" window.

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126832

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|NOT_AN_ISSUE                |IRREPRODUCIBLE

--- Comment #3 from orcmid <or...@apache.org> ---
Changed to irreproducible in this case.  Stays closed.

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[Issue 126832] Trying to open existing file, can't get before "Don't Reopen" "Reopen" window.

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126832

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 126832] Trying to open existing file, can't get before "Don't Reopen" "Reopen" window.

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126832

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |oooforum@free.fr
           Severity|Major                       |Normal
         Resolution|---                         |NOT_AN_ISSUE

--- Comment #1 from oooforum <oo...@free.fr> ---
Your bug report is being closed as NOT_AN_ISSUE due to a lack of information
which is needed in order to accurately reproduce and confirm the problem. We
encourage you to retest your bug against the latest release. If the issue is
still present in the latest stable release, we need the following information
(please ignore any that you've already provided):

a) Provide details of your system including your operating system and the
latest version of AOO that you have confirmed the bug to be present

b) Provide a step-by-step procedure to reproduce (the simpler will be the
better)

c) Provide any test case(s) which will help us confirm the problem (like a
sample document)

d) Provide screenshots of the problem if you think it might help

Once all of this is done, please set the bug back to UNCONFIRMED and we will
attempt to reproduce the issue.

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[Issue 126832] Trying to open existing file, can't get before "Don't Reopen" "Reopen" window.

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126832

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |orcmid@apache.org

--- Comment #2 from orcmid <or...@apache.org> ---
This issue, although for OSX, appears related to the analysis at Issue 126670

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