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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/06/29 23:03:15 UTC

[Bug 122645] New: new and edited files unable to be saved

https://issues.apache.org/ooo/show_bug.cgi?id=122645

            Bug ID: 122645
        Issue Type: DEFECT
           Summary: new and edited files unable to be saved
           Product: General
           Version: AOO 3.4.1
          Hardware: PC
                OS: Windows Vista
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: david.cranch@gmail.com
                CC: issues@openoffice.apache.org

Attempt to save/save as new Writer and Calc files as [filename] yields message:
"Error saving the document Untitled1:
[pathname][filename] does not exist"
Then clicking OK two times yields message:
"Error saving the document Untitled1:
Write error"
The file could not be written".

Loading, editing, then attempting to save an existing file yields the message:
"Error saving the document [filename]
Write error
The file could not be written"

It appears to make no difference if the format of the attempted save file, or
the loaded file, is OpenOffice or Microsoft.

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[Bug 122645] new and edited files unable to be saved

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122645

--- Comment #4 from david.cranch@gmail.com ---
Hi,
Before receiving your last, I ran the System File Checker from microsoft.com. 
It claimed to find some corrupt files and put them right.  There was no
observable change.
Then, as you suggested, I renamed the \user file.  No observable change.
Then I renamed extensions.pmap and extensions (db file).  No observable change.
The printer is a Lexmark X4650 with a wifi connection.  Pretty reliable.
I've noticed different kinds of anomalous printing behaviour and summarise as
follows:
1. .doc documents, both those imported by downloading from email and those
output by OpenOffice (a) after loading and attempting to print: message "No
default printer found.  Please choose a printer and try again."  After
choosing, the document printed OK; (b) on right-clicking the filename in IE and
clicking 'Print': pop-up window: "Save the file as...".
2. .odt documents (a) attempt to load the file into OpenOffice gives message
"Write Error.  The file could not be written".  Nothing appears to happen when
the OK is clicked; (b) on right-clicking the filename in IE and clicking
'Print' : nothing appears to happen.
3. attempting to print an email (in gmail) yields an invitation to 'Select
printer'.  The only option is Microsoft XPS Document Writer.
I will try to have a look at the profile.
Regards, David

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[Bug 122645] new and edited files unable to be saved

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122645

--- Comment #2 from david.cranch@gmail.com ---
Created attachment 80970
  --> https://issues.apache.org/ooo/attachment.cgi?id=80970&action=edit
Multi-page spreadsheet, comprising ledgers and miscellaneous stuff.

After my original post here, I have discovered that I cannot print documents. 
The reported errors specify either no installed printer or no default printer. 
Printers are obviously installed, and I have ensured there is a default
printer.  I can, however, successfully send a test page to a printer.
I mention that as it may indicate some fundamental problem with I/O.

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[Bug 122645] new and edited files unable to be saved

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122645

Edwin Sharp <el...@mail-page.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |CONFIRMED
     Ever confirmed|0                           |1

--- Comment #5 from Edwin Sharp <el...@mail-page.com> ---
Thank you.

Bug confirmed based on similarity to bug 122346.

I suggest roll back to a previous version that worked for you till release of
version 4.0 later this month.

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[Bug 122645] new and edited files unable to be saved

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122645

Edwin Sharp <el...@mail-page.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |elish@mail-page.com

--- Comment #1 from Edwin Sharp <el...@mail-page.com> ---
Please attach file that can not be saved as.

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[Bug 122645] new and edited files unable to be saved

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122645

--- Comment #3 from Edwin Sharp <el...@mail-page.com> ---
Thank you.

Attachment opens and saves OK in Rev. 1491860 Debian.
Attachment prints OK with HP Officejet J6413.

Try to reset use profile:
http://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426#p58403

Please specify printer details and if printing from other applications is OK.

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