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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/02/06 20:55:26 UTC
[Bug 124198] New: [CALC] Page Footer: (Bad) print Rresult differs
heavily from (good) print preview
https://issues.apache.org/ooo/show_bug.cgi?id=124198
Bug ID: 124198
Issue Type: DEFECT
Summary: [CALC] Page Footer: (Bad) print Rresult differs
heavily from (good) print preview
Product: Calc
Version: 4.0.0
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: normal
Priority: P3
Component: printing
Assignee: issues@openoffice.apache.org
Reporter: kurt.pfeifle@gmail.com
CC: issues@openoffice.apache.org
Created attachment 82516
--> https://issues.apache.org/ooo/attachment.cgi?id=82516&action=edit
ODS file to demonstrate the bug
When printing a Calc sheet, the page footer print RESULT differs badly from the
(correctly looking) print PREVIEW. The same problem as with the printout result
can be seen with PDF export.
I found 2 major problems, both of which may be interdependent:
* The font does not really look like it does in the preview (it takes more
horizontal space).
* The footer runs gets cut off on the right side and is printed incompletely.
Attached are:
1. One sample ODS file (which was used in an attempt to create a
letterhead template for myself).
2. A screenshot showing the print preview of the footer area.
3. Another showing the actual print result.
Further notes:
==============
* This used to work with previous versions of OpenOffice.
* After upgrading to OpenOffice 4.x, it stopped to work.
* The same is true for LibreOffice, BTW: it used to work with 3.x, stopped
working with 4.0.x.
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[Bug 124198] [CALC] Page Footer: (Bad) print Rresult differs heavily
from (good) print preview
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #1 from kurt.pfeifle@gmail.com ---
Created attachment 82517
--> https://issues.apache.org/ooo/attachment.cgi?id=82517&action=edit
Screenshot of print preview (footer area)
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[Bug 124198] [CALC] Page Footer: (Bad) print Rresult differs heavily
from (good) print preview
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
Edwin Sharp <el...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |CONFIRMED
Latest|--- |4.1-dev
Confirmation on| |
Ever confirmed|0 |1
--- Comment #4 from Edwin Sharp <el...@apache.org> ---
Confirmed with
AOO410m1(Build:9750) - Rev. 1562493
Rev.1562493
Win 7
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[Bug 124198] [CALC] Page Footer: (Bad) print Rresult differs heavily
from (good) print preview
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #2 from kurt.pfeifle@gmail.com ---
Created attachment 82518
--> https://issues.apache.org/ooo/attachment.cgi?id=82518&action=edit
Screenshot of print result (footer area)
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
Edwin Sharp <el...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC|elish@apache.org |
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #14 from kurt.pfeifle@gmail.com ---
I've now re-tested:
- with the original ODS file attached to this bug
- on a Windows 7 system
- running PortableApps-based AOO 3.2.0
- while the Droid fonts where not installed on the system
- using the native PDF-export capability of AOO.
The PDF which was created has (according to `pdfinfo`) all fonts embedded as a
subset:
* LaoUI
* LaoUI-Bold
* Trebuchet-BoldItalic
* ArialMT
Printout/PDF-export and page preview look identical (though not too similar to
the original file -- but that's to be expected). More important, the
printout/PDF-export does not show a truncated footer.
For comparison, here are the original fonts used on the system that created the
ODS:
* DroidSans
* DroidSans-Bold
Later tonight I'll re-test with the DroidSans font installed on the same Win7
system.
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #8 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
Also worked fine for me on a different WIN XP PC with AOO 4.0.1 an HP 895C.
Strange!
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #19 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
kurt.pfeifle:
Any new knowledge here? Of course there is no need that we clarify all details
here, but we should be able to know how to make the problem reproducible. May
be Edwin can help, he at least saw a notable effect in his footer.
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[Bug 124198] [CALC] Page Footer: (Bad) print Rresult differs heavily
from (good) print preview
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
Edwin Sharp <el...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |elish@apache.org
--- Comment #3 from Edwin Sharp <el...@apache.org> ---
Created attachment 82519
--> https://issues.apache.org/ooo/attachment.cgi?id=82519&action=edit
footer comparison
top: page preview at 100% zoom
bottom: SumatraPDF 2.3.2 at 100% zoom
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #17 from kurt.pfeifle@gmail.com ---
Created attachment 82529
--> https://issues.apache.org/ooo/attachment.cgi?id=82529&action=edit
Screenshot No. 3 showing footer settings with Droid font
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #11 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
(In reply to kurt.pfeifle from comment #10)
I use that phrase due to old Bugzilla But status
<https://issues.apache.org/ooo/page.cgi?id=fields.html#bug_status>
Works for me means "no problems here, I can not reproduce the bug"
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #18 from kurt.pfeifle@gmail.com ---
@Rainer:
Talking about "preview thoughts leading to nowhere ... being too subjective"...
your attachment #82524 is nice, thanks for the effort!
Both shots look similar enough, but that is "subjective" too (and valuable at
that!) -- but please complement it with some "hard facts":
* After all, you created 2 PDFs in 2 different environments -- one with Droid
Sans installed, one without; so you have the PDF files.
* Can you please post the results of `pdffonts name.pdf` for both? In case the
file from the situation without DroidSans installed gets reported as using
a non-embedded font, please also run `pdffonts -subst name.pdf` on it. (I
asked for that before, maybe you overlooked this request.) This may help me
determine a setup of my workflow where I can substitute my footer with that
font without sacrificing all my other document looks to this bug...
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #13 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
Created attachment 82524
--> https://issues.apache.org/ooo/attachment.cgi?id=82524&action=edit
Screenshot Comparison with/without Droid Font installed
Hm, currently Droid Sans from
<http://www.schriftarten-fonts.de/d/12824/droid_sans.zip> for me does not
produce the problem for me, PDF print and ral printer print also looks fine
after having installed Droid.
@Kurt:
I think the page preview thoughts currently lead to nowhere, results of
investigation are too subjective. But at least I can see in your picture
"2014-02-06 20:56 CET, kurt.pfeifle@gmail.com" that font looks like some
"Extreme Droid Sans Mono"
Do you reproduce the problem with a free PDF-Creator or even better with AOO
PDF export? Comparison of the resulting PDF documents should lead to
discoveries more easy.
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #9 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
The remarkable font Edwin observed when he prints the document seems to be the
most promising indication to find out the roots of the problem and to make the
problem reproducible more reliable. Any idea what might happen there?
Unfortunately the problem also an a third WIN7 PC is not reproducible for me.
Or may be it's reproducible for me on all PC, but in a way that it does not
cause any problem because the font in page footer is very similar to the
expected one?
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #15 from kurt.pfeifle@gmail.com ---
Created attachment 82527
--> https://issues.apache.org/ooo/attachment.cgi?id=82527&action=edit
Screenshot No. 1 showing footer settings with Droid font
Here are 3 screenshots showing the exact font setup used by my footer.
Yes, there were some non-standard setting enabled. This setting worked on this
very system with previous versions of AOO and OO.org (as well as with
LibreOffice) for more than 2 years (I started to use this template in July
2011).
After...
* ...trying to remove the specific font scaling settings ("Breite
skalieren"),
putting it at 100%,
* ...trying to remove the specific font spacing settings ("Laufweite
schmal"),
setting it to "Standard",
* ...trying to disable the "Pair kerning" feature.
...I still see truncation on the right side of the printed /PDF-exported footer
(though the effect is not as heavy as it used to be with the previous setting).
What was interesting is this: for the right part of the footer (right pane in
'screenshot 2') I could remove my custom setting without a problem. Any changes
were displayed instantly in the preview. Removing the custom settings from my
left footer part (left pane in 'screenshot 2') turned out to be impossible: the
UI seemed to have accepted all the changes, but the preview remained the old
one (condensed look of the Droid font).
With the new settings for the footer font in the printouts...
...the condensed look of the left footer part remains,
...the right footer part looks now like standard Droid Sans,
...but the right footer part is still truncated, but not so heavily.
After all, this may be a bug not directly rooted in AOO or in LO -- it may be
caused by some change in FreeType and may affects only certain fonts.
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #10 from kurt.pfeifle@gmail.com ---
@Rainer: when you say "works for me" that means -- you can create a PDF which
uses a font looking very similar to the ones seen in my screenshots, and there
is no truncation on the right side of the footer, right? Can you please employ
`pdffonts` and `pdffonts -subst` (recent Poppler versions) to get and report
the font name(s) you see?
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |needmoreinfo
Status|CONFIRMED |UNCONFIRMED
CC| |rainerbielefeld_ooo_qa@biel
| |efeldundbuss.de
Summary|[CALC] Page Footer: (Bad) |Page Footer: wrong font and
|print Rresult differs |truncated at the right
|heavily from (good) print |
|preview |
Ever confirmed|1 |0
--- Comment #6 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
This report is not in state CONFIRMED, for example because of
* no meaningful Summary, I corrected that
Still to be done
* Limited to footer or also a problem with Header, normal cells?
* This might be caused by different "not existing font replacement" or what
ever
else, we need some more research
Wee need to be careful with AOO's limited Developer resources and do the QA
research as careful as possible.
Additional info:
(a) Edwin's footer comparison shows a much bigger difference in Printout than
reporters, we should try to find out reasons
(b) NOT reproducible with "AOO 4.0.1 – German UI / German locale
[Rev. 1524958 2013-09-20 11:40:29]" on German WIN7 Home Premium (64bit)",
“historic” 4.0 User Profile used for all predecessor versions
Print via FreePDF looks fine, also Print with Samsung CLX-3185 looks fine,
no truncation.
(c) Might be font / Font replacement related. Contents and footer are with font
Droid Sans, what is not available on my PC
(d) But I would expect that such problems should also be visible
in page and print preview
(e) this might be a regression, but we need to know ore concerning the roots
of the problem
@Edwin:
If I understand your comment 5 correctly you also reproduce the problem with
3.0.1? That would differ from reporter's result "worked with older versions"
and might show a setting relation.
Do you have Droid Sans available on you Computer? If not, can you find out with
what it will be replaced for Printout in cells and in footer?
@kurt.pfeifle@gmail.com
What's your printer?
Your secreenshot shows Page preview, not Print preview. What's your result in
print preview (in print dialog)?
What's your operating system?
3.x is too imprecise, what versions did you test? AOO 3.4.1
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
kurt.pfeifle@gmail.com changed:
What |Removed |Added
----------------------------------------------------------------------------
Attachment #82517|0 |1
is obsolete| |
--- Comment #7 from kurt.pfeifle@gmail.com ---
Created attachment 82523
--> https://issues.apache.org/ooo/attachment.cgi?id=82523&action=edit
Screenshot of print dialog with print preview (complete page)
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #12 from kurt.pfeifle@gmail.com ---
@Rainer: I understand. But that's not what I asked. :-)
I didn't express myself clearly enough, so let me re-state: *of course* you are
not able to reproduce the bug as I see it, because you are not testing the file
under the same condition(s): having installed the Droid font(s) on your system
will create a *different* environment.
Please re-consider my questions (I myself want to understand what's going on):
* You Page Preview shows a font *similiar* to my Droid? (Can you identify
which one?)
* Your printout or PDF shows a font *identical* to your preview? (You should
be able to identify the PDF font with `pdffonts -subst the.pdf`...)
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[Bug 124198] Page Footer: wrong font and truncated at the right
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #16 from kurt.pfeifle@gmail.com ---
Created attachment 82528
--> https://issues.apache.org/ooo/attachment.cgi?id=82528&action=edit
Screenshot No. 2 showing footer settings with Droid font
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[Bug 124198] [CALC] Page Footer: (Bad) print Rresult differs heavily
from (good) print preview
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124198
--- Comment #5 from Edwin Sharp <el...@apache.org> ---
Created attachment 82520
--> https://issues.apache.org/ooo/attachment.cgi?id=82520&action=edit
footer comparison
Like previous but with OpenOffice.org 3.0.1
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