[jira] [Commented] (BEAM-12536) Jenkins page should contain troubleshooting tips

["Beam JIRA Bot (Jira)" <ji...@apache.org>]

    [ https://issues.apache.org/jira/browse/BEAM-12536?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17411370#comment-17411370 ] 

Beam JIRA Bot commented on BEAM-12536:
--------------------------------------

This issue was marked "stale-P2" and has not received a public comment in 14 days. It is now automatically moved to P3. If you are still affected by it, you can comment and move it back to P2.

> Jenkins page should contain troubleshooting tips
> ------------------------------------------------
>
>                 Key: BEAM-12536
>                 URL: https://issues.apache.org/jira/browse/BEAM-12536
>             Project: Beam
>          Issue Type: Test
>          Components: testing
>            Reporter: Alex Amato
>            Priority: P3
>
> [https://cwiki.apache.org/confluence/display/BEAM/Jenkins+Tips]
> Needs the following information, in order to be able to effectively troubleshoot
>  If Jenkins machines are displaying as offline [https://ci-beam.apache.org/] what should you do?
> Check for machines with name "[apache-ci-beam-jenkins-1|https://pantheon.corp.google.com/compute/instancesDetail/zones/us-central1-b/instances/apache-beam-jenkins-1?e=13803970,13803205,13804191,13804201,13804391,13807341&project=apache-beam-testing]" on apache beam testing GCP project?
> If the machines are running there, try sshing in, and then check for ____________?
> Check the network settings, you should specifically look for ___________________?
> Try pinging the external IP/hostname? X needs to be able to connect to this host. Here is how to test if X can connect to that host or not. Here is how to troubleshooot that.
> How do you restart necessary jenkins components?
> worker, master, etc.
>  



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