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Posted to users@flex.apache.org by Fuad Kamal <fu...@anaara.com> on 2013/04/22 22:59:50 UTC

how to uninstall apache flex sdk installer

What is the proper way to uninstall older versions of the Apache Flex SDK installer AIR application? When I try to install the current version on Mac OSX, I get an ambiguous error during installation ("Error# 2038").

If I install on another Mac with no previous version of the installer, it installs fine.  Dragging the old version into the trash and emptying it does not fix the problem, nor does trashing the plist preferences file from the library.

thanks


Fuad Kamal
Anaara LLC
www.anaara.com
240.515.7578 (m)
214.279.1890 (f)
twitter: @flexRonin
linkedIn: linkedin.com/in/anaara
photography: http://500px.com/fuad2
blog: http://fuadkamal.org

Re: how to uninstall apache flex sdk installer

Posted by Alex Harui <ah...@adobe.com>.

Are you on a Mac or Win?  What error are you getting?

-Alex

On 9/29/16, 2:35 AM, "javig" <ja...@hotmail.com> wrote:

>Hi Fuad,
>
>I´m having exactly the same problem than you.
>Do you finally find a solution for this problem?.
>
>Many thanks in advace!
>
>
>
>--
>View this message in context:
>http://apache-flex-users.2333346.n4.nabble.com/how-to-uninstall-apache-fle
>x-sdk-installer-tp1475p13673.html
>Sent from the Apache Flex Users mailing list archive at Nabble.com.

Re: how to uninstall apache flex sdk installer

Posted by javig <ja...@hotmail.com>.

Hi Fuad,

I´m having exactly the same problem than you.
Do you finally find a solution for this problem?.

Many thanks in advace!



--
View this message in context: http://apache-flex-users.2333346.n4.nabble.com/how-to-uninstall-apache-flex-sdk-installer-tp1475p13673.html
Sent from the Apache Flex Users mailing list archive at Nabble.com.

Re: how to uninstall apache flex sdk installer

Posted by Alex Harui <ah...@adobe.com>.

If I understand you, you have built an AIR app and tried to install it
from the .dmg file on a Mac.  Something went wrong and you are stuck.

I've not dealt with this myself, but I found this article on the internet
[1].

HTH,
-Alex

[1] http://support.getklok.com/forums/15175/topics/22763

On 10/3/16, 2:45 AM, "javig" <ja...@hotmail.com> wrote:

>Hi Alex,
>
>Thank you for your response.
>The thing is all url´s to connect with the server work fine. This is an
>extended explanation:
>
>I´m trying to install a simple flex air application in a Mac computer.
>Firstly I tried the installation but it failed at the end because the
>computer didn´t have the latest adobe air version (23.0.0).
>
>After updating the adobe air, I tried the installation again and a pop up
>appears showing "The same version of the application you opened already
>exists on this system. Would you like to run the version already
>installed?."
>
>If I click on "Run now" nothing happens (because the application is not
>really installed in the computer) and if I click on "Uninstall" y receive
>a
>#2038 error (because the system is trying to uninstall an application that
>is not really installed). If I install on another Mac with no previous
>version of the installer, it installs fine. If I try to install the same
>application with different name and flex id version installs fine as well.
>Removing all installer files and reference files to the application in
>computer it does not fix the problem, not does trashing the plist
>preferences file from the library.
>
>Any ideas?.
>
>Many thanks in advance.
>
>
>
>--
>View this message in context:
>http://apache-flex-users.2333346.n4.nabble.com/how-to-uninstall-apache-fle
>x-sdk-installer-tp1475p13712.html
>Sent from the Apache Flex Users mailing list archive at Nabble.com.

Re: how to uninstall apache flex sdk installer

Posted by javig <ja...@hotmail.com>.

Hi Alex,

Thank you for your response.
The thing is all url´s to connect with the server work fine. This is an
extended explanation:

I´m trying to install a simple flex air application in a Mac computer.
Firstly I tried the installation but it failed at the end because the
computer didn´t have the latest adobe air version (23.0.0).

After updating the adobe air, I tried the installation again and a pop up
appears showing "The same version of the application you opened already
exists on this system. Would you like to run the version already
installed?."

If I click on "Run now" nothing happens (because the application is not
really installed in the computer) and if I click on "Uninstall" y receive a
#2038 error (because the system is trying to uninstall an application that
is not really installed). If I install on another Mac with no previous
version of the installer, it installs fine. If I try to install the same
application with different name and flex id version installs fine as well.
Removing all installer files and reference files to the application in
computer it does not fix the problem, not does trashing the plist
preferences file from the library.

Any ideas?.

Many thanks in advance.



--
View this message in context: http://apache-flex-users.2333346.n4.nabble.com/how-to-uninstall-apache-flex-sdk-installer-tp1475p13712.html
Sent from the Apache Flex Users mailing list archive at Nabble.com.

Re: how to uninstall apache flex sdk installer

Posted by Alex Harui <ah...@adobe.com>.

Error #2038 usually means some unexpected problem trying to fetch data from
a server.  I don't think it is an uninstall-related issue.  I guess you
could try a network monitor to see what network URLs are being accessed and
see why it might fail.


On 4/22/13 1:59 PM, "Fuad Kamal" <fu...@anaara.com> wrote:

> What is the proper way to uninstall older versions of the Apache Flex SDK
> installer AIR application? When I try to install the current version on Mac
> OSX, I get an ambiguous error during installation ("Error# 2038").
> 
> If I install on another Mac with no previous version of the installer, it
> installs fine.  Dragging the old version into the trash and emptying it does
> not fix the problem, nor does trashing the plist preferences file from the
> library.
> 
> thanks
> 
> 
> Fuad Kamal
> Anaara LLC
> www.anaara.com
> 240.515.7578 (m)
> 214.279.1890 (f)
> twitter: @flexRonin
> linkedIn: linkedin.com/in/anaara
> photography: http://500px.com/fuad2
> blog: http://fuadkamal.org

-- 
Alex Harui
Flex SDK Team
Adobe Systems, Inc.
http://blogs.adobe.com/aharui