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Posted to dev@fineract.apache.org by "Zayyad A. Said" <za...@intrasofttechnologies.com> on 2016/09/27 19:34:31 UTC

Internal Server Error - Loan Approval

Devs,

 

Facing a weird scenario with one of our tenants. All was working good until
yesterday when approving loans started throwing an internal server error.

 

I restored the DB dump on our test server just to reproduce the issue and
yes we are getting same error with this tenant.

 

Please see attached log files and advise what could be the issue.

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email:  <ma...@intrasofttechnologies.com>
zayyad@intrasofttechnologies.com 

 

Email banner

 


RE: Internal Server Error - Loan Approval

Posted by "Zayyad A. Said" <za...@intrasofttechnologies.com>.
Adi, they are publicly accessible.

 

I have also shared directly to your email address.

 

Let me know if still cant access.

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Adi Raju [mailto:adi.raju@confluxtechnologies.com] 
Sent: 28 September 2016 08:56
To: 'Zayyad A. Said'; dev@fineract.incubator.apache.org;
mifos-developer@lists.sourceforge.net
Subject: RE: Internal Server Error - Loan Approval

 

No access on those files.. please make them publicly accessible.

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: 28 September 2016 11:12
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: 'Adi Raju'
Subject: RE: Internal Server Error - Loan Approval

 

Hi Markus,

 

Download catalina.out file from
https://drive.google.com/open?id=0B-Pbloa8X6R2elphVXlJYk93ZWM 

And fineract-platform.log file from
https://drive.google.com/open?id=0B-Pbloa8X6R2clVsaHh1ZWlyUUE 

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Markus Gei? [mailto:markus.geiss@live.de] 
Sent: 28 September 2016 08:29
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: Adi Raju
Subject: RE: Internal Server Error - Loan Approval

 

Looks like the list is not allowing attachments . if possible can you try to
use pastebin, or a file sharing on the web?

 

Cheers

 

Markus 

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: Wednesday, September 28, 2016 07:19 AM
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: Adi Raju <ad...@confluxtechnologies.com>
Subject: RE: Internal Server Error - Loan Approval

 

I did attach.

 

I have attached them here again.

 

Regards;

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Adi Raju [mailto:adi.raju@confluxtechnologies.com] 
Sent: 28 September 2016 07:15
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: RE: Internal Server Error - Loan Approval

 

Logs are not attached

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: 28 September 2016 01:05
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: Internal Server Error - Loan Approval

 

Devs,

 

Facing a weird scenario with one of our tenants. All was working good until
yesterday when approving loans started throwing an internal server error.

 

I restored the DB dump on our test server just to reproduce the issue and
yes we are getting same error with this tenant.

 

Please see attached log files and advise what could be the issue.

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 


RE: Internal Server Error - Loan Approval

Posted by Adi Raju <ad...@confluxtechnologies.com>.
No access on those files.. please make them publicly accessible.

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: 28 September 2016 11:12
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: 'Adi Raju'
Subject: RE: Internal Server Error - Loan Approval

 

Hi Markus,

 

Download catalina.out file from
https://drive.google.com/open?id=0B-Pbloa8X6R2elphVXlJYk93ZWM 

And fineract-platform.log file from
https://drive.google.com/open?id=0B-Pbloa8X6R2clVsaHh1ZWlyUUE 

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Markus Gei? [mailto:markus.geiss@live.de] 
Sent: 28 September 2016 08:29
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: Adi Raju
Subject: RE: Internal Server Error - Loan Approval

 

Looks like the list is not allowing attachments . if possible can you try to
use pastebin, or a file sharing on the web?

 

Cheers

 

Markus 

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: Wednesday, September 28, 2016 07:19 AM
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: Adi Raju <ad...@confluxtechnologies.com>
Subject: RE: Internal Server Error - Loan Approval

 

I did attach.

 

I have attached them here again.

 

Regards;

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Adi Raju [mailto:adi.raju@confluxtechnologies.com] 
Sent: 28 September 2016 07:15
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: RE: Internal Server Error - Loan Approval

 

Logs are not attached

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: 28 September 2016 01:05
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: Internal Server Error - Loan Approval

 

Devs,

 

Facing a weird scenario with one of our tenants. All was working good until
yesterday when approving loans started throwing an internal server error.

 

I restored the DB dump on our test server just to reproduce the issue and
yes we are getting same error with this tenant.

 

Please see attached log files and advise what could be the issue.

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 


RE: Internal Server Error - Loan Approval

Posted by "Zayyad A. Said" <za...@intrasofttechnologies.com>.
Thanks Adi,

 

Yes you are right, this was the issue.

 

Now resolved.

 

Regards;

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Adi Raju [mailto:adi.raju@confluxtechnologies.com] 
Sent: 28 September 2016 09:29
To: 'Zayyad A. Said'; dev@fineract.incubator.apache.org;
mifos-developer@lists.sourceforge.net
Subject: RE: Internal Server Error - Loan Approval

 

"Minimum Guarantee from Own Funds" and "Minimum Guarantee from Guarantor
Funds" is not defined the loan product used which is causing this issue.

 

Regards,

Adi

 

From: Adi Raju [mailto:adi.raju@confluxtechnologies.com] 
Sent: 28 September 2016 11:26
To: 'Zayyad A. Said'; dev@fineract.incubator.apache.org;
mifos-developer@lists.sourceforge.net
Subject: RE: Internal Server Error - Loan Approval

 

No access on those files.. please make them publicly accessible.

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: 28 September 2016 11:12
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: 'Adi Raju'
Subject: RE: Internal Server Error - Loan Approval

 

Hi Markus,

 

Download catalina.out file from
https://drive.google.com/open?id=0B-Pbloa8X6R2elphVXlJYk93ZWM 

And fineract-platform.log file from
https://drive.google.com/open?id=0B-Pbloa8X6R2clVsaHh1ZWlyUUE 

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Markus Gei? [mailto:markus.geiss@live.de] 
Sent: 28 September 2016 08:29
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: Adi Raju
Subject: RE: Internal Server Error - Loan Approval

 

Looks like the list is not allowing attachments . if possible can you try to
use pastebin, or a file sharing on the web?

 

Cheers

 

Markus 

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: Wednesday, September 28, 2016 07:19 AM
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: Adi Raju <ad...@confluxtechnologies.com>
Subject: RE: Internal Server Error - Loan Approval

 

I did attach.

 

I have attached them here again.

 

Regards;

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Adi Raju [mailto:adi.raju@confluxtechnologies.com] 
Sent: 28 September 2016 07:15
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: RE: Internal Server Error - Loan Approval

 

Logs are not attached

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: 28 September 2016 01:05
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: Internal Server Error - Loan Approval

 

Devs,

 

Facing a weird scenario with one of our tenants. All was working good until
yesterday when approving loans started throwing an internal server error.

 

I restored the DB dump on our test server just to reproduce the issue and
yes we are getting same error with this tenant.

 

Please see attached log files and advise what could be the issue.

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 


RE: Internal Server Error - Loan Approval

Posted by Adi Raju <ad...@confluxtechnologies.com>.
"Minimum Guarantee from Own Funds" and "Minimum Guarantee from Guarantor
Funds" is not defined the loan product used which is causing this issue.

 

Regards,

Adi

 

From: Adi Raju [mailto:adi.raju@confluxtechnologies.com] 
Sent: 28 September 2016 11:26
To: 'Zayyad A. Said'; dev@fineract.incubator.apache.org;
mifos-developer@lists.sourceforge.net
Subject: RE: Internal Server Error - Loan Approval

 

No access on those files.. please make them publicly accessible.

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: 28 September 2016 11:12
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: 'Adi Raju'
Subject: RE: Internal Server Error - Loan Approval

 

Hi Markus,

 

Download catalina.out file from
https://drive.google.com/open?id=0B-Pbloa8X6R2elphVXlJYk93ZWM 

And fineract-platform.log file from
https://drive.google.com/open?id=0B-Pbloa8X6R2clVsaHh1ZWlyUUE 

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Markus Gei? [mailto:markus.geiss@live.de] 
Sent: 28 September 2016 08:29
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: Adi Raju
Subject: RE: Internal Server Error - Loan Approval

 

Looks like the list is not allowing attachments . if possible can you try to
use pastebin, or a file sharing on the web?

 

Cheers

 

Markus 

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: Wednesday, September 28, 2016 07:19 AM
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: Adi Raju <ad...@confluxtechnologies.com>
Subject: RE: Internal Server Error - Loan Approval

 

I did attach.

 

I have attached them here again.

 

Regards;

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Adi Raju [mailto:adi.raju@confluxtechnologies.com] 
Sent: 28 September 2016 07:15
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: RE: Internal Server Error - Loan Approval

 

Logs are not attached

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: 28 September 2016 01:05
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: Internal Server Error - Loan Approval

 

Devs,

 

Facing a weird scenario with one of our tenants. All was working good until
yesterday when approving loans started throwing an internal server error.

 

I restored the DB dump on our test server just to reproduce the issue and
yes we are getting same error with this tenant.

 

Please see attached log files and advise what could be the issue.

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 


RE: Internal Server Error - Loan Approval

Posted by "Zayyad A. Said" <za...@intrasofttechnologies.com>.
Hi Markus,

 

Download catalina.out file from
https://drive.google.com/open?id=0B-Pbloa8X6R2elphVXlJYk93ZWM 

And fineract-platform.log file from
https://drive.google.com/open?id=0B-Pbloa8X6R2clVsaHh1ZWlyUUE 

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Markus Gei? [mailto:markus.geiss@live.de] 
Sent: 28 September 2016 08:29
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: Adi Raju
Subject: RE: Internal Server Error - Loan Approval

 

Looks like the list is not allowing attachments . if possible can you try to
use pastebin, or a file sharing on the web?

 

Cheers

 

Markus 

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: Wednesday, September 28, 2016 07:19 AM
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: Adi Raju <ad...@confluxtechnologies.com>
Subject: RE: Internal Server Error - Loan Approval

 

I did attach.

 

I have attached them here again.

 

Regards;

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Adi Raju [mailto:adi.raju@confluxtechnologies.com] 
Sent: 28 September 2016 07:15
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: RE: Internal Server Error - Loan Approval

 

Logs are not attached

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: 28 September 2016 01:05
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: Internal Server Error - Loan Approval

 

Devs,

 

Facing a weird scenario with one of our tenants. All was working good until
yesterday when approving loans started throwing an internal server error.

 

I restored the DB dump on our test server just to reproduce the issue and
yes we are getting same error with this tenant.

 

Please see attached log files and advise what could be the issue.

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 


RE: Internal Server Error - Loan Approval

Posted by Markus Gei? <ma...@live.de>.
Looks like the list is not allowing attachments ... if possible can you try to use pastebin, or a file sharing on the web?

Cheers

Markus

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com]
Sent: Wednesday, September 28, 2016 07:19 AM
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Cc: Adi Raju <ad...@confluxtechnologies.com>
Subject: RE: Internal Server Error - Loan Approval

I did attach.

I have attached them here again.

Regards;

*******
Zayyad A. Said | Chairman & C.E.O

Cell No.: +254 716 615274 | Skype: zsaid2011
Email: zayyad@intrasofttechnologies.com<ma...@intrasofttechnologies.com>

[Email banner]

From: Adi Raju [mailto:adi.raju@confluxtechnologies.com]
Sent: 28 September 2016 07:15
To: dev@fineract.incubator.apache.org<ma...@fineract.incubator.apache.org>; mifos-developer@lists.sourceforge.net<ma...@lists.sourceforge.net>
Subject: RE: Internal Server Error - Loan Approval

Logs are not attached

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com]
Sent: 28 September 2016 01:05
To: dev@fineract.incubator.apache.org<ma...@fineract.incubator.apache.org>; mifos-developer@lists.sourceforge.net<ma...@lists.sourceforge.net>
Subject: Internal Server Error - Loan Approval

Devs,

Facing a weird scenario with one of our tenants. All was working good until yesterday when approving loans started throwing an internal server error.

I restored the DB dump on our test server just to reproduce the issue and yes we are getting same error with this tenant.

Please see attached log files and advise what could be the issue.

Regards;


*******
Zayyad A. Said | Chairman & C.E.O

Cell No.: +254 716 615274 | Skype: zsaid2011
Email: zayyad@intrasofttechnologies.com<ma...@intrasofttechnologies.com>

[Email banner]


RE: Internal Server Error - Loan Approval

Posted by "Zayyad A. Said" <za...@intrasofttechnologies.com>.
I did attach.

 

I have attached them here again.

 

Regards;

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 

From: Adi Raju [mailto:adi.raju@confluxtechnologies.com] 
Sent: 28 September 2016 07:15
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: RE: Internal Server Error - Loan Approval

 

Logs are not attached

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: 28 September 2016 01:05
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: Internal Server Error - Loan Approval

 

Devs,

 

Facing a weird scenario with one of our tenants. All was working good until
yesterday when approving loans started throwing an internal server error.

 

I restored the DB dump on our test server just to reproduce the issue and
yes we are getting same error with this tenant.

 

Please see attached log files and advise what could be the issue.

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner

 


RE: Internal Server Error - Loan Approval

Posted by Adi Raju <ad...@confluxtechnologies.com>.
Logs are not attached

 

From: Zayyad A. Said [mailto:zayyad@intrasofttechnologies.com] 
Sent: 28 September 2016 01:05
To: dev@fineract.incubator.apache.org; mifos-developer@lists.sourceforge.net
Subject: Internal Server Error - Loan Approval

 

Devs,

 

Facing a weird scenario with one of our tenants. All was working good until
yesterday when approving loans started throwing an internal server error.

 

I restored the DB dump on our test server just to reproduce the issue and
yes we are getting same error with this tenant.

 

Please see attached log files and advise what could be the issue.

 

Regards;

 

 

*******

Zayyad A. Said | Chairman & C.E.O

 

Cell No.: +254 716 615274 | Skype: zsaid2011

Email: zayyad@intrasofttechnologies.com 

 

Email banner