You are viewing a plain text version of this content. The canonical link for it is here.
Posted to user@vcl.apache.org by "Martinez, Emerio" <em...@Fullerton.edu> on 2019/10/01 18:40:39 UTC
IE 11 Browser Not Displaying New Reservation Entry Fields
Hello VCL User Community,
I have some users who like to use Internet Explorer 11 to access our VCL system (version 2.5). But when they try to initiate a new reservation request by clicking the Reservations Menu Item,
the new reservation entry fields are displayed for a quick second on the form itself (not a pop-up dialogue) then they go away. There is the New Reservation Button but when clicked does not display anything. This is only an issue with IE 11 browser not Edge nor Mozilla browsers. In my IE 11 testing, I did disable all security settings by enabling (allowing) everything and it made no difference. I suspect some kind of java script code issue. Please advise.
Thanks,
Emerio
Re: IE 11 Browser Not Displaying New Reservation Entry Fields
Posted by Josh Thompson <jo...@ncsu.edu>.
Hi Emerio,
Great! I'm glad you figured it out. Thanks for following up so we will know
what to tell anyone who has the same problem in the future.
Josh
On Wednesday, October 2, 2019 1:51:04 PM EDT Martinez, Emerio wrote:
> Hello Josh,
>
> Thank you for the reply. No, I have not changed any of the VCL code. I found
> the problem - it was the compatibility mode setting on my IE browser
> (version 11.239.18362.0). I toggled the F12 Developer Tools setting and saw
> that the mode was set to 7 not 11. Once I changed it to 11, the new
> reservation dialogue now pops-up.
>
> Thanks,
> Emerio
>
> -----Original Message-----
> From: Josh Thompson <jo...@ncsu.edu>
> Sent: Wednesday, October 2, 2019 9:44 AM
> To: user@vcl.apache.org
> Subject: Re: IE 11 Browser Not Displaying New Reservation Entry Fields
--
-------------------------------
Josh Thompson
Systems Programmer
Virtual Computing Lab (VCL)
North Carolina State University
Josh_Thompson@ncsu.edu
919-515-5323
my GPG/PGP key can be found at www.keyserver.net
All electronic mail messages in connection with State business which
are sent to or received by this account are subject to the NC Public
Records Law and may be disclosed to third parties.
RE: IE 11 Browser Not Displaying New Reservation Entry Fields
Posted by "Martinez, Emerio" <em...@Fullerton.edu>.
Hello Josh,
Thank you for the reply. No, I have not changed any of the VCL code. I found the problem - it was the compatibility mode setting on my IE browser (version 11.239.18362.0). I toggled the F12 Developer Tools setting and saw that the mode was set to 7 not 11. Once I changed it to 11, the new reservation dialogue now pops-up.
Thanks,
Emerio
-----Original Message-----
From: Josh Thompson <jo...@ncsu.edu>
Sent: Wednesday, October 2, 2019 9:44 AM
To: user@vcl.apache.org
Subject: Re: IE 11 Browser Not Displaying New Reservation Entry Fields
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Hi Emerio,
I just tested IE version 11.737.17763.0 with a fresh install of VCL 2.5. The New Reservation dialog displayed everything correctly. Have you made any changes to the VCL code, the css, or any javascript files?
Josh
On Tuesday, October 1, 2019 2:40:39 PM EDT Martinez, Emerio wrote:
> Hello VCL User Community,
>
> I have some users who like to use Internet Explorer 11 to access our
> VCL system (version 2.5). But when they try to initiate a new
> reservation request by clicking the Reservations Menu Item, the new
> reservation entry fields are displayed for a quick second on the form
> itself (not a pop-up
> dialogue) then they go away. There is the New Reservation Button but
> when clicked does not display anything. This is only an issue with IE
> 11 browser not Edge nor Mozilla browsers. In my IE 11 testing, I did
> disable all security settings by enabling (allowing) everything and it
> made no difference. I suspect some kind of java script code issue. Please advise.
>
> Thanks,
> Emerio
- --
- -------------------------------
Josh Thompson
VCL Developer
North Carolina State University
my GPG/PGP key can be found at pgp.mit.edu
All electronic mail messages in connection with State business which are sent to or received by this account are subject to the NC Public Records Law and may be disclosed to third parties.
-----BEGIN PGP SIGNATURE-----
iF0EARECAB0WIQRMIdRtWXideTZDK31X8tBw1209AwUCXZTT2AAKCRBX8tBw1209
AzmkAJ4tFLO3849GMKi81m1QxJeE2UXkjACfcBoHgXyd1TGeynUboVkku9ijg6o=
=vgn7
-----END PGP SIGNATURE-----
Re: IE 11 Browser Not Displaying New Reservation Entry Fields
Posted by Josh Thompson <jo...@ncsu.edu>.
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Hi Emerio,
I just tested IE version 11.737.17763.0 with a fresh install of VCL 2.5. The
New Reservation dialog displayed everything correctly. Have you made any
changes to the VCL code, the css, or any javascript files?
Josh
On Tuesday, October 1, 2019 2:40:39 PM EDT Martinez, Emerio wrote:
> Hello VCL User Community,
>
> I have some users who like to use Internet Explorer 11 to access our VCL
> system (version 2.5). But when they try to initiate a new reservation
> request by clicking the Reservations Menu Item, the new reservation entry
> fields are displayed for a quick second on the form itself (not a pop-up
> dialogue) then they go away. There is the New Reservation Button but when
> clicked does not display anything. This is only an issue with IE 11 browser
> not Edge nor Mozilla browsers. In my IE 11 testing, I did disable all
> security settings by enabling (allowing) everything and it made no
> difference. I suspect some kind of java script code issue. Please advise.
>
> Thanks,
> Emerio
- --
- -------------------------------
Josh Thompson
VCL Developer
North Carolina State University
my GPG/PGP key can be found at pgp.mit.edu
All electronic mail messages in connection with State business which
are sent to or received by this account are subject to the NC Public
Records Law and may be disclosed to third parties.
-----BEGIN PGP SIGNATURE-----
iF0EARECAB0WIQRMIdRtWXideTZDK31X8tBw1209AwUCXZTT2AAKCRBX8tBw1209
AzmkAJ4tFLO3849GMKi81m1QxJeE2UXkjACfcBoHgXyd1TGeynUboVkku9ijg6o=
=vgn7
-----END PGP SIGNATURE-----