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Posted to users@cloudstack.apache.org by Gurudatta Shinde <Gu...@tomtom.com> on 2014/06/17 13:00:46 UTC

Unable to create instances using accounts

Hi team ,

We are using cloudstack private cloud in Tomtom. We have created account per departments. I had checked perimission for one user. They are correct however when try to create instance using cloudtool it gives error as

Request failed (530): {"errorcode"=>533, "errortext"=>"Unable to create a deployment for VM[User|i-6-25238-VM]"}
cloud-deploy.sh: exit on error

Can someone please help  us out where a problem might be ?

Thanks in advance.


Kind regards,
-Gurudatta Shinde
Cloud Engineer TomTom Group


Re: Unable to create instances using accounts

Posted by Koushik Das <ko...@citrix.com>.
Check the logs at /var/log/cloudstack/management/management-server.log
http://cloudstack.apache.org/docs/en-US/Apache_CloudStack/4.2.0/html/Admin_Guide/troubleshooting-working-with-server-logs.html


On 17-Jun-2014, at 4:30 PM, Gurudatta Shinde <Gu...@tomtom.com> wrote:

> Hi team ,
> 
> We are using cloudstack private cloud in Tomtom. We have created account per departments. I had checked perimission for one user. They are correct however when try to create instance using cloudtool it gives error as
> 
> Request failed (530): {"errorcode"=>533, "errortext"=>"Unable to create a deployment for VM[User|i-6-25238-VM]"}
> cloud-deploy.sh: exit on error
> 
> Can someone please help  us out where a problem might be ?
> 
> Thanks in advance.
> 
> 
> Kind regards,
> -Gurudatta Shinde
> Cloud Engineer TomTom Group
> 


RE: Unable to create instances using accounts

Posted by Geoff Higginbottom <ge...@shapeblue.com>.
Hi Gurudatta,

Can you please share the lines from your management server log around the time when you are trying to deploy the VM.

Regards

Geoff Higginbottom

D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581

geoff.higginbottom@shapeblue.com

-----Original Message-----
From: Gurudatta Shinde [mailto:Gurudatta.Shinde@tomtom.com]
Sent: 17 June 2014 12:01
To: users@cloudstack.apache.org
Subject: Unable to create instances using accounts

Hi team ,

We are using cloudstack private cloud in Tomtom. We have created account per departments. I had checked perimission for one user. They are correct however when try to create instance using cloudtool it gives error as

Request failed (530): {"errorcode"=>533, "errortext"=>"Unable to create a deployment for VM[User|i-6-25238-VM]"}
cloud-deploy.sh: exit on error

Can someone please help  us out where a problem might be ?

Thanks in advance.


Kind regards,
-Gurudatta Shinde
Cloud Engineer TomTom Group

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