[Bug 5195] SpamAssassin flags valid newsletter as spam

[bu...@bugzilla.spamassassin.org]

http://issues.apache.org/SpamAssassin/show_bug.cgi?id=5195


sidney@sidney.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |WORKSFORME




------- Additional Comments From sidney@sidney.com  2006-11-19 10:38 -------
I'm sorry to say that based on what you have described this is probably not a
bug in SpamAssassin, so I will close this bug report as WORKSFORME. If your
newsletter is faithfully reproducing the Word table including graphics, then it
must be going out as HTML, even if you aren't doing any explicit HTML coding. If
it were not HTML it would be plain text.

In any case, you would be better off asking on the spamassassin users mailing
list for help in understanding what about your newsletter process is triggering
SpamAssassin rules and what you can do differently to avoid the problem. I do
suggest that in asking a question there you make it very clear what you are
doing to ensure that your email is only being sent to people who want to receive
it, i.e., that the mail is not spam. The gold standard for that is confirmed
opt-in of subscriptions, which means that when people sign up (on-line) they
receive a confirmation email that they have to reply to before they are
subscribed. Looking at your web site it appears that there is no online
subscription at all and your newsletter goes to people who have signed up in
person at your coffee shop. That should be just as good, although I would
suggest that to help work around the effect of typos or other errors that all
new subscriptions still begin with a welcome email asking the subscriber to
reply to confirm the address.

Having said this, look for an email from me about your problem that I'm sending
separately from this bug report, as it does not have to do with SpamAssassin bugs.

Closing as WORKSFORME.




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