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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/07/13 17:21:04 UTC

[Issue 127042] New: Can't open document any more

https://bz.apache.org/ooo/show_bug.cgi?id=127042

          Issue ID: 127042
        Issue Type: DEFECT
           Summary: Can't open document any more
           Product: Writer
           Version: 4.1.2
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: open-import
          Assignee: issues@openoffice.apache.org
          Reporter: johan.allard@telenet.be

The document (see attachement) was saved and closed normally.
Recover in OO doesn't work.

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[Issue 127042] Can't open document any more

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127042

--- Comment #5 from orcmid <or...@apache.org> ---
(In reply to Johan Allard from comment #0)
> The document (see attachement) was saved and closed normally.
> Recover in OO doesn't work.

I was able to open the document successfully in Apache OpenOffice 4.1.2 using
Microsoft Windows 10 Pro x64.

If OpenOffice is reporting a document problem and offering auto-recovery, it
may be the result of failing to save a different document properly.

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[Issue 127042] Can't open document any more

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127042

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
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                 CC|                            |orcmid@apache.org

--- Comment #3 from orcmid <or...@apache.org> ---
Please explain more about what happens when you attempt to open the document. 
Step by step.

If OpenOffice offers auto-recovery, it means that "saved and closed normally"
may have failed.

Also, how big is the document file?

(In reply to Johan Allard from comment #2)
> The file can be found on this link
> 
  http://www.heemkringokegem.be/Twee%20kolonnen.odt

(making a link that can be used.  Users should save the document, not open it.)

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[Issue 127042] Can't open document any more

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127042

--- Comment #1 from Johan Allard <jo...@telenet.be> ---
Can't upload the attachement (to big).

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[Issue 127042] Can't open document any more

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127042

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
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                 CC|                            |knmc@apache.org

--- Comment #4 from Keith N. McKenna <kn...@apache.org> ---
I cannot confirm any problem. I downloaded the document from the link given by
the OP and the file opens fine with the following hardware and software
configuration: System Configuration:
Processor: Intel Core i5 CPU M560 @2.67GHz
Installed Memory: 2.00 GB (1.6 usable)
Operating System: Windows 7 Home Premium 64 bit

Apache Open Office:
AOO412m3(Build:9782)  -  Rev. 1709696
2015-10-21 09:53:29 (Mi, 21 Okt 2015)
Language: en_US
Additional Language Packs: None
and
AOO420m1(Build:9800)  -  Rev. 1692551
Rev.1692551

I would suggest downloading the file to a different area of your hard drive to
see if it could be a bad spot on the disk. Also what  operating system are you
using so that someone with that OS can try and see if it is possibly an OS
related problem.

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[Issue 127042] Can't open document any more

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127042

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 127042] Can't open document any more

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127042

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
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                 CC|                            |oooforum@free.fr

--- Comment #6 from oooforum (fr) <oo...@free.fr> ---
This document contains lot of pictures for 18Mb.
Problems can appear if memory resources are not sufficient.
Install and use PixCompress extension to reduce filesize:
http://extensions.openoffice.org/en/project/pixcompress

For me: not a bug

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[Issue 127042] Can't open document any more

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127042

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|                            |knmc@apache.org

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[Issue 127042] Can't open document any more

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127042

Johan Allard <jo...@telenet.be> changed:

           What    |Removed                     |Added
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         Resolution|---                         |FIXED_WITHOUT_CODE
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #7 from Johan Allard <jo...@telenet.be> ---
Was a tempory problem on my PC.

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[Issue 127042] Can't open document any more

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127042

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo

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[Issue 127042] Can't open document any more

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127042

--- Comment #2 from Johan Allard <jo...@telenet.be> ---
The file can be found on this link

www.heemkringokegem.be/Twee%20kolonnen.odt

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