Re: So-called "Reporting a problem with the OpenOffice website"

[Kay Schenk <ka...@gmail.com>]

On Thu, Feb 27, 2014 at 12:51 PM, Marcus (OOo) <ma...@wtnet.de> wrote:

> Am 02/27/2014 12:46 AM, schrieb Kay Schenk:
>
>
>>
>> On 02/09/2014 04:32 AM, Marcus (OOo) wrote:
>>
>>> Am 02/09/2014 12:44 PM, schrieb Hagar Delest:
>>>
>>>> Le 09/02/2014 11:42, Marcus (OOo) a écrit :
>>>>
>>>>> I think we should guide them to the right one. The question is now:
>>>>> What is the best entry channel for website problems? ;-)
>>>>>
>>>>
>>>> I think that basic users will click on whatever looks like a way that
>>>> will get them an answer.
>>>> So the question is rather how to direct them to the best list and let
>>>> the users wanting to report a problem with the site dig a bit more. I
>>>> think that there are much more basic users needing a redirect to the
>>>> user ML than real troubles with the site.
>>>>
>>>
>>> I see we are on the same side.
>>>
>>> Marcus
>>>
>>
>> Well, as it had been a while since we last had any further discussion on
>> this, I took the liberty of incorporating the changes we'd already
>> discussed and agreed upon. The "Contact us" is a bit longer now, but
>> hopefully it will be more clear to users what's the best thing to do.
>>
>
> Thanks for taking over. It seems I've missed my own deadline. ;-(
>
> Marcus


You're welcome, and no problem.  I know you're busy getting ready for the
beta release.  Many of us can take over for others.


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