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Posted to infrastructure-issues@apache.org by "Gavin (JIRA)" <ji...@apache.org> on 2011/02/03 19:20:30 UTC

[jira] Commented: (INFRA-3424) Access to Jira through "http://portals.zones.apache.org:8080/webcontent/rproxy/secure/issues_apache/jira/secure/Dashboard.jspa" causes "Unknown error occurred uploading file" when attaching file and performing other actions in More Actions menu

    [ https://issues.apache.org/jira/browse/INFRA-3424?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12990213#comment-12990213 ] 

Gavin commented on INFRA-3424:
------------------------------

Please open an issue with the Portals project, this is not an infra issue. Ans while you are there, be sure to mention that all reverse proxies to jira MUST be closed down, they have be told about this before and their zone closed down before , it will be closed again if not fixed.

> Access to Jira through "http://portals.zones.apache.org:8080/webcontent/rproxy/secure/issues_apache/jira/secure/Dashboard.jspa" causes "Unknown error occurred uploading file" when attaching file and performing other actions in More Actions menu
> ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: INFRA-3424
>                 URL: https://issues.apache.org/jira/browse/INFRA-3424
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>            Reporter: Siddharth Srivastava
>            Priority: Minor
>
> While attaching a file to a issue in Jira through More Actions-> Attach Files I get an "Unknown error occurred uploading file"
> I have tried this on Google Chrome, Firefox 3.6.13 and IE8 (using the compatibility view settings also) on Windows 7 and Windows XP machines.
> While attaching on Google Chrome, irrespective of the location of the file on the system, jira looked for the file in the path: C:\fakepath\<filename> and then produced the above error.
> Even if the file to be attached is kept at C:\fakepath, jira produces the same error.
> With Firefox and IE, the error is same but jira doesn't look for the file in C:\fakepath.
> The ASF System Dashboard URL mentioned above( http://portals.zones.apache.org:8080/webcontent/rproxy/secure/issues_apache/jira/secure/Dashboard.jspa) comes as the first relevant result for Apache Jira.
> Instead of this, the appropriate URL that works is: https://issues.apache.org/jira/ . I navigated through this to the relevant project page and file attachment works fine

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