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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/07/31 22:58:24 UTC
[Bug 120421] New: Upgraded from 3.2.1 to 3.4.0. It crashes when I
start it.
https://issues.apache.org/ooo/show_bug.cgi?id=120421
Priority: P3
Bug ID: 120421
Assignee: ooo-issues@incubator.apache.org
Summary: Upgraded from 3.2.1 to 3.4.0. It crashes when I start
it.
Severity: normal
Issue Type: DEFECT
Classification: Code
OS: Mac OSX, 10.6
Reporter: badord@hotmail.com
Hardware: Mac
Status: UNCONFIRMED
Version: AOO 3.4.0
Component: code
Product: framework
When I click on the OpenOffice icon, I see the OpenOffice.org process in the
Activity Monitor for about one second. Then I see the Crash Reporter with the
"OpenOffice.org quit unexpectedly" message. Here are the details and system
configuration:
Process: soffice [27268]
Path: /Applications/OpenOffice.org.app/Contents/MacOS/soffice
Identifier: org.openoffice.script
Version: 3.4.0 (???)
Code Type: X86 (Native)
Parent Process: launchd [111]
Date/Time: 2012-07-31 16:02:48.960 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 9065 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 7 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 7A714DE5-0944-4E0F-A302-FDCAF8C4BEB2
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000020
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libuno_cppu.dylib.3 0x004f5e0f uno_type_constructData + 11331
1 libuno_cppu.dylib.3 0x004f7203 uno_type_constructData + 16439
2 libuno_cppu.dylib.3 0x004fe93c uno_type_any_assign + 88
3 libutl.dylib 0x0173f781
utl::ConfigManager::AcquireTree(utl::ConfigItem&) + 513
4 libutl.dylib 0x01740054
utl::ConfigManager::AddConfigItem(utl::ConfigItem&) + 52
5 libutl.dylib 0x01736308
utl::ConfigItem::ConfigItem(rtl::OUString, short) + 248
6 libutl.dylib 0x0172e9b8
SvtSysLocaleOptions_Impl::SvtSysLocaleOptions_Impl() + 104
7 libutl.dylib 0x0172f0b6
SvtSysLocaleOptions::SvtSysLocaleOptions() + 166
8 libutl.dylib 0x017216b8
SvtSysLocale_Impl::SvtSysLocale_Impl() + 40
9 libutl.dylib 0x017218c6 SvtSysLocale::SvtSysLocale() +
102
10 libvcl.dylib 0x018e8a86
ImplAllSettingsData::ImplAllSettingsData() + 246
11 libvcl.dylib 0x018e8c02 AllSettings::AllSettings() +
34
12 libvcl.dylib 0x018eb8ab Application::GetSettings() +
123
13 libsofficeapp.dylib 0x001cefab 0x1cb000 + 16299
14 libsofficeapp.dylib 0x001cf1b4 0x1cb000 + 16820
15 libsofficeapp.dylib 0x001d3daf 0x1cb000 + 36271
16 libsofficeapp.dylib 0x001dc79c 0x1cb000 + 71580
17 libvcl.dylib 0x018f2e48 ImplSVMain() + 376
18 libvcl.dylib 0x018a967b
AquaSalInstance::handleAppDefinedEvent(NSEvent*) + 75
19 libvcl.dylib 0x01bc70bb -[VCL_NSApplication
sendEvent:] + 315
20 com.apple.AppKit 0x98e4c253 -[NSApplication run] + 917
21 com.apple.AppKit 0x98e44289 NSApplicationMain + 574
22 libvcl.dylib 0x018aafd7 ImplSVMainHook(unsigned char*)
+ 343
23 libvcl.dylib 0x018f2ef1 SVMain() + 17
24 libsofficeapp.dylib 0x0020a04a soffice_main + 170
25 org.openoffice.script 0x00001ece main + 30
26 org.openoffice.script 0x00001832 start + 258
27 org.openoffice.script 0x00001759 start + 41
Thread 1:
I am running this on a MacBook Pro with 2 GB of memory.
I have used OpenOffice for several years and upgraded several times. I have
never had a problem like this before. My "solution" is to go back to 3.2.1.
But it has a JRE problem. So I would appreciate any help you can give me.
Thank you.
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[Bug 120421] Upgraded from 3.2.1 to 3.4.0. It crashes when I start
it.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120421
Jerry Badger <ba...@hotmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Resolution|--- |FIXED
--- Comment #1 from Jerry Badger <ba...@hotmail.com> ---
2012-09-17 Jerry Badger
I loaded Version 3.4.1 a few days ago. It seems to work properly. I consider
this to no longer be a problem and will change it to Resolved/Fixed.
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