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Posted to dev@openoffice.apache.org by Kay Schenk <ka...@gmail.com> on 2014/09/25 23:31:59 UTC
a few more changes to http://www.openoffice.org/contact_us.html
Just an FYI. I just made a few more changes to the contact_us page on
the website.
We are still receiving quite a number of "support" type questions
through BZ as opposed to the typical user support channels.
I'm not sure this will solve all of these situations, but we keep trying.
--
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MzK
"You only get one chance at a first impression.
I suggest Julia Child, because it's easy to do."
-- Phil Dunphy (Modern Family)
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Re: a few more changes to http://www.openoffice.org/contact_us.html
Posted by Kay Schenk <ka...@gmail.com>.
On 09/26/2014 04:01 PM, Marcus wrote:
> Am 09/26/2014 08:28 PM, schrieb Rory O'Farrell:
>> On Fri, 26 Sep 2014 19:57:59 +0200
>> Marcus<ma...@wtnet.de> wrote:
>>
>>> Am 09/25/2014 11:31 PM, schrieb Kay Schenk:
>>>> Just an FYI. I just made a few more changes to the contact_us page on
>>>> the website.
>>>>
>>>> We are still receiving quite a number of "support" type questions
>>>> through BZ as opposed to the typical user support channels.
>>>>
>>>> I'm not sure this will solve all of these situations, but we keep
>>>> trying.
>>>
>>> same webpage but slightly different topic:
>>>
>>> The "Reporting a problem with the OpenOffice website" is still misued to
>>> report user problems with AOO and *not* with the website. IMHO I haven't
>>> seen a single valuable report for the website as long as we have this
>>> online since months.
>>>
>>> Therefore I've commented out the respective list item.
>>>
>> I'd suggest adding a major item on the lines of "Community Support on
>> User Forums" and give links to the main language forums (perhaps by
>> dropdown?)
>
> done. I hope it's what you thought of. Otherwise it has to be
> re-adjusted a bit.
>
> Marcus
A good change! I think this should help.
>
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--
-------------------------------------------------------------------------
MzK
"You only get one chance at a first impression.
I suggest Julia Child, because it's easy to do."
-- Phil Dunphy (Modern Family)
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Re: a few more changes to http://www.openoffice.org/contact_us.html
Posted by Marcus <ma...@wtnet.de>.
Am 09/26/2014 08:28 PM, schrieb Rory O'Farrell:
> On Fri, 26 Sep 2014 19:57:59 +0200
> Marcus<ma...@wtnet.de> wrote:
>
>> Am 09/25/2014 11:31 PM, schrieb Kay Schenk:
>>> Just an FYI. I just made a few more changes to the contact_us page on
>>> the website.
>>>
>>> We are still receiving quite a number of "support" type questions
>>> through BZ as opposed to the typical user support channels.
>>>
>>> I'm not sure this will solve all of these situations, but we keep trying.
>>
>> same webpage but slightly different topic:
>>
>> The "Reporting a problem with the OpenOffice website" is still misued to
>> report user problems with AOO and *not* with the website. IMHO I haven't
>> seen a single valuable report for the website as long as we have this
>> online since months.
>>
>> Therefore I've commented out the respective list item.
>>
> I'd suggest adding a major item on the lines of "Community Support on User Forums" and give links to the main language forums (perhaps by dropdown?)
done. I hope it's what you thought of. Otherwise it has to be
re-adjusted a bit.
Marcus
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Re: a few more changes to http://www.openoffice.org/contact_us.html
Posted by Rory O'Farrell <of...@iol.ie>.
On Fri, 26 Sep 2014 19:57:59 +0200
Marcus <ma...@wtnet.de> wrote:
> Am 09/25/2014 11:31 PM, schrieb Kay Schenk:
> > Just an FYI. I just made a few more changes to the contact_us page on
> > the website.
> >
> > We are still receiving quite a number of "support" type questions
> > through BZ as opposed to the typical user support channels.
> >
> > I'm not sure this will solve all of these situations, but we keep trying.
>
> same webpage but slightly different topic:
>
> The "Reporting a problem with the OpenOffice website" is still misued to
> report user problems with AOO and *not* with the website. IMHO I haven't
> seen a single valuable report for the website as long as we have this
> online since months.
>
> Therefore I've commented out the respective list item.
>
> Marcus
>
I'd suggest adding a major item on the lines of "Community Support on User Forums" and give links to the main language forums (perhaps by dropdown?)
--
Rory O'Farrell <of...@iol.ie>
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Re: a few more changes to http://www.openoffice.org/contact_us.html
Posted by Marcus <ma...@wtnet.de>.
Am 09/25/2014 11:31 PM, schrieb Kay Schenk:
> Just an FYI. I just made a few more changes to the contact_us page on
> the website.
>
> We are still receiving quite a number of "support" type questions
> through BZ as opposed to the typical user support channels.
>
> I'm not sure this will solve all of these situations, but we keep trying.
same webpage but slightly different topic:
The "Reporting a problem with the OpenOffice website" is still misued to
report user problems with AOO and *not* with the website. IMHO I haven't
seen a single valuable report for the website as long as we have this
online since months.
Therefore I've commented out the respective list item.
Marcus
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