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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/04/22 12:00:17 UTC

[Issue 124726] New: NSIS Error

https://issues.apache.org/ooo/show_bug.cgi?id=124726

          Issue ID: 124726
        Issue Type: DEFECT
           Summary: NSIS Error
           Product: Installation
           Version: 4.0.1
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: P3
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: loveworthkeeping@gmail.com

Each time I try to open the version 4.0.1, I get the NSIS error message:
Installer integrity check has failed. Common causes include incomplete download
and damaged media. Contact the installer's author to obtain a new copy. 

I've tried to download it several times from here: 

http://sourceforge.net/projects/openofficeorg.mirror/files/4.0.1/binaries/en-US/Apache_OpenOffice_4.0.1_Win_x86_install_en-US.exe/download

but I always get the same message. I had the 3.4.1 version but that stopped
working last night and I can't get into any of my work (which is freaking me
out). What else can I do to get the new version to open? The issues closest to
what's happening both say "irreproducible" and I don't know a thing about a
"checksum". Help!

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[Issue 124726] NSIS Error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124726

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |elish@apache.org
           Hardware|All                         |PC
                 OS|All                         |Windows, all

--- Comment #1 from Edwin Sharp <el...@apache.org> ---
What is your operating system?
What exactly stopped working in 3.4.1?

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[Issue 124726] NSIS Error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124726

Maryna <ma...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |maryna.qa@gmail.com

--- Comment #3 from Maryna <ma...@gmail.com> ---
I installed 3.4.1 version on Windows 8. And after I installed version 4.0.1
from given URL. I did not get any error message.

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[Issue 124726] NSIS Error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124726

--- Comment #2 from Oliver-Rainer Wittmann <or...@apache.org> ---
I downloaded the installation set found at the given URL to my Windows 7
system.
I did not get any error message from NSIS after I double-clicked the downloaded
executable.

@loveworthkeeping:
I assume you are on a Windows operating system. Which Windows version are you
using?

What kind of problem do you have with your installed AOO 3.4.1 version?

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[Issue 124726] NSIS Error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124726

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |johnbaker@vodamail.co.za

--- Comment #5 from Marcus <ma...@apache.org> ---
*** Issue 125645 has been marked as a duplicate of this issue. ***

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[Issue 124726] NSIS Error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124726

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #4 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
I can provoke that error with a wantonly damaged installer.exe. My (few)
experience is that main root for such messages is a damaged installer.

@loveworthkeeping:
You should check md5 checksum, see hints on
<http://www.openoffice.org/download/checksums.html#internet> or ask for help in
the forum <http://user.services.openoffice.org/en/forum/>

Please feel free to reopen this issue if discussion with other users shows that
there might be a real OOo bug and leads to useful information how to reproduce
the problem.

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