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Posted to issues@openoffice.apache.org by bu...@apache.org on 2017/08/29 02:59:50 UTC

[Issue 127524] New: Application crashes after ~30s

https://bz.apache.org/ooo/show_bug.cgi?id=127524

          Issue ID: 127524
        Issue Type: DEFECT
           Summary: Application crashes after ~30s
           Product: General
           Version: 4.1.3
          Hardware: All
                OS: OS/2
            Status: UNCONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: abwillis1@gmail.com
  Target Milestone: ---

Created attachment 86208
  --> https://bz.apache.org/ooo/attachment.cgi?id=86208&action=edit
trp files

Any application when opened (writer, calc, draw, impress) crashes after
approximately 30s.  I had this problem with 4.1.2 and then 4.1.3 on another
system.  I have since loaded a whole new system with ArcaOS 5.0.1 and installed
prerequisites and 4.1.3.  The applications launch just fine but crash after 30s
regardless if it is opening an existing file or a new file.

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

--- Comment #15 from SVN Robot <sv...@dev.null.org> ---
"ydario" committed SVN revision 1816947 into trunk:
#i127524# disable building and distribution of automatic online updater on
OS/2.

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

--- Comment #9 from Yuri Dario <yd...@apache.org> ---
WEBDAV is broken for OS/2 since the move to SERF and APR. Given we don't have
autoupdate support, probably disabling this flag is the best solution (or
disable the whole code section)

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

--- Comment #4 from abwillis1@gmail.com ---
An iptrace shows:
---------------------- UDP HEADER ----------------------
 UDP:  Source Port: 53 (Domain NameServer)    Dest Port: 49155 (Unassigned
port)
 UDP:  Length: 96 (x60)
 UDP:  Checksum: 38F8   (Correct)
------------------------ DNS ----------------------------
 DNS: ID:116
 DNS: Query Response   Standard Query
 DNS: FLAGS: 18
 DNS:    .0. .... = No Truncation 
 DNS:    ..1 .... = Recursion Desired 
 DNS:    ... 1... = Recursion Available
 DNS: Return Code: 0  No Error
 DNS: Question Cnt:  1,    Answer Cnt:  3
 DNS: Authority Cnt:  0,   Additional Cnt:  0
 DNS:  Question Section
 DNS:    Name: ooo-updates.apache.org
 DNS:    Type: 01    Class: 01
 DNS: Answer Section
 DNS:    Name: ooo-updates.apache.org
 DNS:    Type: 1   Class: 1
 DNS:    TTL: 179    Len: 0004
 DNS:    Address:  062.210.060.236

 DNS:    Name: ooo-updates.apache.org
 DNS:    Type: 1   Class: 1
 DNS:    TTL: 179    Len: 0004
 DNS:    Address:  088.198.026.002

 DNS:    Name: ooo-updates.apache.org
 DNS:    Type: 1   Class: 1
 DNS:    TTL: 179    Len: 0004
 DNS:    Address:  140.211.011.105

It is at this point that the crash occurs.  Check for updates automatically is
on by default.  Unchecking "Check for updates automatically" and closing the
program will fix the problem for subsequent launches.

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

--- Comment #6 from abwillis1@gmail.com ---
I installed everything via RPM, including AOO.

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |mseidel@apache.org

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

--- Comment #10 from abwillis1@gmail.com ---
I've been, unsuccessfully, trying to get serf working to update the subversion
port.

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

abwillis1@gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|NOT_AN_OOO_ISSUE            |---
             Status|CLOSED                      |UNCONFIRMED

--- Comment #2 from abwillis1@gmail.com ---
Deleting user profile does not help... had tried on previous system and brand
new profile was created on loading on new system.  Deleted profile and no
change.

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

--- Comment #12 from Matthias Seidel <ms...@apache.org> ---
(In reply to Yuri Dario from comment #11)
> In the next build, updchk.dll and updchkun.dll will be removed, completely
> disabling the update code (which is not used at all in OS/2).

Maybe it is just as simple as building with

--disable-online-update

for OS/2?

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

Yuri Dario <yd...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |CONFIRMED
     Ever confirmed|0                           |1

--- Comment #8 from Yuri Dario <yd...@apache.org> ---
It happens since today also on my PC and I'm sure it was ok until a few days
ago. Disabling automatic updates fixes the issue also for me.

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

--- Comment #7 from Matthias Seidel <ms...@apache.org> ---
(In reply to abwillis1 from comment #6)
> I installed everything via RPM, including AOO.

I didn't know it was available as RPM, I use the WPI provided by bww bitwise
works.

But there is definitely something wrong with "Check for Updates":
The window stays unresponsive in the background.

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

--- Comment #11 from Yuri Dario <yd...@apache.org> ---
In the next build, updchk.dll and updchkun.dll will be removed, completely
disabling the update code (which is not used at all in OS/2).

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

Yuri Dario <yd...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |FIXED
             Status|CONFIRMED                   |RESOLVED

--- Comment #16 from Yuri Dario <yd...@apache.org> ---
Disabled building and distribution of upd*.dll(s) at configure time.

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |ydario@apache.org

--- Comment #3 from oooforum (fr) <oo...@free.fr> ---
Yuri: pls have a look

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

--- Comment #5 from Matthias Seidel <ms...@apache.org> ---
I can't recreate this crash with AOO 4.1.3 on ArcaOS 5.01 (VirtualBox VM).
"Check for updates automatically" is enabled.

Did you install with AOO-4130-GA-rpm.wpi or do you use the system libraries?

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |NOT_AN_OOO_ISSUE
                 CC|                            |oooforum@free.fr
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
To be certain the reported issue is not related to corruption in the user
profile, could you reset it[1] and re-test?

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the
future.


[1] Detailed information can be found in
https://forum.openoffice.org/en/forum/viewtopic.php?t=12426

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

--- Comment #14 from Matthias Seidel <ms...@apache.org> ---
(In reply to Yuri Dario from comment #13)
> Great! I never noticied this flag
> 
> thanks!!

You are welcome!

I just made a test build for Windows, and this switch also removes "Check for
updates" in the menu and the related options dialog.

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

Yuri Dario <yd...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Blocks|                            |126518


Referenced Issues:

https://bz.apache.org/ooo/show_bug.cgi?id=126518
[Issue 126518] Build of OS/2 tree
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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

--- Comment #13 from Yuri Dario <yd...@apache.org> ---
Great! I never noticied this flag

thanks!!

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[Issue 127524] Application crashes after ~30s

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127524

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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