Bugs follow-up for Rob

[LadyMariu <la...@gmail.com>]

Hi Rob,

Just checked the bugs except for#118298.

Pls check my commentsand let me know how to improve any of the QA I did.

Warmest Regards,
M.-

Re: Bugs follow-up for Rob

[LadyMariu <la...@gmail.com>]

Thanks a lot for the tips Rob!!!

Sure, send a new batch:)

Regards,
Marian.-


On 08/01/2013 03:29 p.m., Rob Weir wrote:
> On Tue, Jan 8, 2013 at 12:33 PM, LadyMariu <la...@gmail.com> wrote:
>> Hi Rob,
>>
>> Just checked the bugs except for#118298.
>>
>> Pls check my commentsand let me know how to improve any of the QA I did.
>>
> Hi Mariu,
>
> Thanks for getting back so quickly.  I looked over the defect reports
> you responded to.  You did a nice job.
>
> A few quick comments, things that might not have been obvious the
> first time through:
>
> 1)   If a defect report is vague, you need more information, or if a
> file is missing, such as the one that had a dead URL link, we
> typically leave a comment in the defect report, mentioning that we
> need more information.  All comments go back to the original defect
> reporter. We then leave the defect in the unconfirmed state and add
> "needmoreinfo" to the keyword field.   If the original reporter
> responds, then you'll receive  a notification as well.  If not, then
> you occasional (once a month perhaps) query for all your old defects
> with "needmoreinfo" set, and close those.   We try to give the
> reporter at least two weeks to respond.
>
> 2) Feel free to set the severity field to something other than the
> default, if you think it is appropriate.   For example, a hang or
> crash in a common operation, or incorrect results in a spreadsheet
> calculation.  So maybe that spreadsheet lookup formula one should be
> bumped up.
>
> 3) Set the "Latest confirmation on" field to be the version of AOO
> that you tested with.
>
> 4)  If you need help on an issue, such as the one where you needed
> someone to resave a doc in MS Office, send a note to this QA list.  If
> you only comment on the defect report it will probably be missed.
>
> Would you like another batch to look at?
>
> Regards,
>
> -Rob
>
>
>> Warmest Regards,
>> M.-
>>

Re: Bugs follow-up for Rob

[Rob Weir <ro...@apache.org>]

On Tue, Jan 8, 2013 at 12:33 PM, LadyMariu <la...@gmail.com> wrote:
> Hi Rob,
>
> Just checked the bugs except for#118298.
>
> Pls check my commentsand let me know how to improve any of the QA I did.
>

Hi Mariu,

Thanks for getting back so quickly.  I looked over the defect reports
you responded to.  You did a nice job.

A few quick comments, things that might not have been obvious the
first time through:

1)   If a defect report is vague, you need more information, or if a
file is missing, such as the one that had a dead URL link, we
typically leave a comment in the defect report, mentioning that we
need more information.  All comments go back to the original defect
reporter. We then leave the defect in the unconfirmed state and add
"needmoreinfo" to the keyword field.   If the original reporter
responds, then you'll receive  a notification as well.  If not, then
you occasional (once a month perhaps) query for all your old defects
with "needmoreinfo" set, and close those.   We try to give the
reporter at least two weeks to respond.

2) Feel free to set the severity field to something other than the
default, if you think it is appropriate.   For example, a hang or
crash in a common operation, or incorrect results in a spreadsheet
calculation.  So maybe that spreadsheet lookup formula one should be
bumped up.

3) Set the "Latest confirmation on" field to be the version of AOO
that you tested with.

4)  If you need help on an issue, such as the one where you needed
someone to resave a doc in MS Office, send a note to this QA list.  If
you only comment on the defect report it will probably be missed.

Would you like another batch to look at?

Regards,

-Rob


> Warmest Regards,
> M.-
>