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Posted to issues@answer.apache.org by "sosyz (via GitHub)" <gi...@apache.org> on 2025/10/05 09:14:15 UTC
Re: [I] Cmd often encounters database link exceptions, with a page displaying a 500x error code [answer]
sosyz commented on issue #1386:
URL: https://github.com/apache/answer/issues/1386#issuecomment-3368886677
Hi, you can try the following steps to troubleshoot:
1. Try to connect to the database directly using a MySQL client (such as DBever or Navicat) to confirm whether you can connect successfully.
2. Check the firewall settings to ensure that the listening port of the database (usually 3306) is not blocked.
3. Confirm that the database user's allowed connection address settings are correct, ensuring that your application server's IP address is allowed to connect.
If the above steps still do not resolve the issue, please provide more detailed error information or logs.
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