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Posted to dev@openoffice.apache.org by shzh zhao <ao...@gmail.com> on 2012/05/03 04:18:49 UTC

how to access aoo issue website?

hi,

I found the aoo issue website does not work currently.
was it moved to a new place?
https://issues.apache.org/ooo/show_bug.cgi?id=54281


-- 
*


mailto: *aoo.zhaoshzh@gmail.com <https://google.com/profiles>
<https://google.com/profiles>

Re: how to access aoo issue website?

Posted by Xia Zhao <li...@gmail.com>.
Zhao,

Usually BugZilla will done one hour each day, per my checking,
3:00PM~4:00PM Beijing time. Maybe this is maintenance time, I am not sure.

Best regards,

Lily

2012/5/3 shzh zhao <ao...@gmail.com>

> hi,
>
> I found the aoo issue website does not work currently.
> was it moved to a new place?
> https://issues.apache.org/ooo/show_bug.cgi?id=54281
>
>
> --
> *
>
>
> mailto: *aoo.zhaoshzh@gmail.com <https://google.com/profiles>
> <https://google.com/profiles>
>

Re: how to access aoo issue website?

Posted by drew jensen <dr...@gmail.com>.
On Thu, 2012-05-03 at 10:26 +0800, Zhe Liu wrote:
> It seems the apache bugzilla server is down. I tried other projects
> and also can't connect.

Working for me, here, just now.

//drew

> 
> 
> 2012/5/3 shzh zhao <ao...@gmail.com>:
> > hi,
> >
> > I found the aoo issue website does not work currently.
> > was it moved to a new place?
> > https://issues.apache.org/ooo/show_bug.cgi?id=54281
> >
> >
> > --
> > *
> >
> >
> > mailto: *aoo.zhaoshzh@gmail.com <https://google.com/profiles>
> > <https://google.com/profiles>
> 
> 
> 



Re: how to access aoo issue website?

Posted by Xia Zhao <li...@gmail.com>.
Dave,

It works for me now. But each day I will encountered the proxy error during
the time I mentioned, 3:00PM~4:00PM, also I checked with some Germany
members, they have this kind of problem and exactly the same time duration
I have problems.

Best regards,

Lily

2012/5/3 Dave Fisher <da...@comcast.net>

> It works for me.
>
> $ nslookup issues.apache.org
> Server:         192.168.1.1
> Address:        192.168.1.1#53
>
> Non-authoritative answer:
> Name:   issues.apache.org
> Address: 140.211.11.121
>
> What IP does your DNS resolve to from your location?
>
> Regards,
> Dave
>
> On May 2, 2012, at 7:26 PM, Zhe Liu wrote:
>
> > It seems the apache bugzilla server is down. I tried other projects
> > and also can't connect.
> >
> >
> > 2012/5/3 shzh zhao <ao...@gmail.com>:
> >> hi,
> >>
> >> I found the aoo issue website does not work currently.
> >> was it moved to a new place?
> >> https://issues.apache.org/ooo/show_bug.cgi?id=54281
> >>
> >>
> >> --
> >> *
> >>
> >>
> >> mailto: *aoo.zhaoshzh@gmail.com <https://google.com/profiles>
> >> <https://google.com/profiles>
> >
> >
> >
> > --
> > Best Regards
> > From aliuzhe@gmail.com
>
>

[solved] Re: how to access aoo issue website?

Posted by eric b <er...@free.fr>.
Hi Rob,

Le 3 mai 12 à 13:44, Rob Weir a écrit :

> On Wed, May 2, 2012 at 11:36 PM, eric b  
> <er...@free.fr> wrote:
>> Hi,
>>
>> Well, I can't login since a long while, and nobody solved my problem.
>>
>
> Hi Eric,
>
> Sorry, I may have missed your issue originally.


No problem, we all receive a lot of mails on this list.


> What is your problem?
>

I was simply using the wrong email  (thanks to Andrea !!)


>  Are you not able to login to Bugzilla?

Exactly


>   Did you try resetting your password?
>


Was not working, for the reason above. This is solved now (uff !)


Regards,
Eric

-- 
qɔᴉɹə
Projet OOo4Kids : http://wiki.ooo4kids.org/index.php/Main_Page
L'association EducOOo : http://www.educoo.org
Blog : http://eric.bachard.org/news






Re: how to access aoo issue website?

Posted by Andrea Pescetti <pe...@apache.org>.
On 03/05/2012 Rob Weir wrote:
> OK.  I updated the text:   https://issues.apache.org/ooo/
> Is that correct?  Is there a clearer way to state this?

It's correct, thanks. Actually for most people it would be enough to say 
they should insert their e-mail address (and leave to them to figure out 
which one in case they use several of them), since most of them are 
probably not even aware that their username@openoffice.org address existed.

Regards,
   Andrea.

Re: how to access aoo issue website?

Posted by Joe Schaefer <jo...@yahoo.com>.
HELL NO.  Please DO NOT USE your crawler
on the live ooo bugzilla instance.


If it so happens that you still need that
data for some reason, ask for a Bugzilla
database dump from infrastructure@apache.org.

Someone will be able to provide you with
a sanitized version that contains the info
you require.




>________________________________
> From: Zhe Liu <al...@gmail.com>
>To: ooo-dev@incubator.apache.org; Joe Schaefer <jo...@yahoo.com> 
>Sent: Friday, May 4, 2012 1:08 AM
>Subject: Re: how to access aoo issue website?
> 
>2012/5/4 Joe Schaefer <jo...@yahoo.com>:
>> I explained the situation to Lifeng Wang
>>
>> already and removed the ban.  Please scale
>> back your attachment crawler should you
>> ever need to use it again.
>
>You mean you have added the IP to exceptions and we will use the
>crawler without any concern in future?
>
>> Thanks.
>>
>>
>>
>>
>>>________________________________
>>> From: Zhe Liu <al...@gmail.com>
>>>To: ooo-dev@incubator.apache.org; Joe Schaefer <jo...@yahoo.com>
>>>Sent: Friday, May 4, 2012 12:58 AM
>>>Subject: Re: how to access aoo issue website?
>>>
>>>Hi Joe,
>>>After investigation, I found our team used a robot to collect the
>>>attached documents from bugzilla for testing AOO.  That leads our IP
>>>to be blocked.
>>>IP: 202.108.130.138
>>>Could you tell us what is the detail firewall rule? We can change our
>>>the schedule and strategy to avoid the problem.
>>>Thanks.
>>>
>>>2012/5/4 Joe Schaefer <jo...@yahoo.com>:
>>>> From what IP address are you trying to connect?
>>>> If you send it to me privately I'll check our
>>>> firewall rules- if its not there I'm afraid there's
>>>> little else we can do.
>>>>
>>>>
>>>>
>>>>
>>>>>________________________________
>>>>> From: lifeng wang <ph...@gmail.com>
>>>>>To: ooo-dev@incubator.apache.org
>>>>>Sent: Thursday, May 3, 2012 10:20 PM
>>>>>Subject: Re: how to access aoo issue website?
>>>>>
>>>>>fail to ping  issues.apache.org (140.211.11.121)
>>>>>
>>>>>2012/5/4 Rob Weir <ro...@apache.org>
>>>>>
>>>>>> On Thu, May 3, 2012 at 10:03 PM, lifeng wang <ph...@gmail.com>
>>>>>> wrote:
>>>>>> > Still can't connect to Bugzilla today in Beijing
>>>>>> >
>>>>>> > 2012/5/3 Rob Weir <ro...@apache.org>
>>>>>>
>>>>>> Works fine for me right now.
>>>>>>
>>>>>> Can you ping issues.apache.org (140.211.11.121) ?
>>>>>>
>>>>>> -Rob
>>>>>>
>>>>>> >
>>>>>> >> On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti <pe...@apache.org>
>>>>>> >> wrote:
>>>>>> >>  > Rob Weir wrote:
>>>>>> >> >>
>>>>>> >> >> Are you not able to login to Bugzilla?  Did you try resetting your
>>>>>> >> >> password?
>>>>>> >> >
>>>>>> >> >
>>>>>> >> > Note that the BugZilla home page now has wrong instructions:
>>>>>> >> >  --
>>>>>> >> > Please Note: All users with accounts on the legacy OpenOffice.org
>>>>>> tracker
>>>>>> >> > must reset their passwords to gain access to their old accounts. To
>>>>>> reset
>>>>>> >> > your password, click on the "Forgot Password" link in the header or
>>>>>> >> footer.
>>>>>> >> >
>>>>>> >> > [so far, instruction still apply]
>>>>>> >> >
>>>>>> >> > Note: If your user name when the service was hosted at Oracle was
>>>>>> >> "myuser",
>>>>>> >> > then your login for the migrated Bugzilla instance will be
>>>>>> >> > "myuser@openoffice.org" and e-mail to this address will redirect to
>>>>>> the
>>>>>> >> > e-mail address associated with your Oracle/OpenOffice.org account
>>>>>> >> > pre-migration to the ASF.
>>>>>> >> >
>>>>>> >> > [this part is outdated: users should just write their full e-mail
>>>>>> >> address -
>>>>>> >> > the real one, not the @openoffice.org alias; at least other users
>>>>>> >> reported
>>>>>> >> > that this worked for them; I can't test since I migrated my account
>>>>>> >> months
>>>>>> >> > ago]
>>>>>> >>
>>>>>> >> OK.  I updated the text:  https://issues.apache.org/ooo/
>>>>>> >>
>>>>>> >> Is that correct?  Is there a clearer way to state this?
>>>>>> >>
>>>>>> >> -Rob
>>>>>> >>
>>>>>> >> >  --
>>>>>> >> > Regards,
>>>>>> >> >  Andrea.
>>>>>> >>
>>>>>>
>>>>>
>>>>>
>>>>>
>>>
>>>
>>>
>>>--
>>>Best Regards
>> >From aliuzhe@gmail.com
>>>
>>>
>>>
>
>
>
>-- 
>Best Regards
>From aliuzhe@gmail.com
>
>
>

Re: how to access aoo issue website?

Posted by Zhe Liu <al...@gmail.com>.
2012/5/4 Joe Schaefer <jo...@yahoo.com>:
> I explained the situation to Lifeng Wang
>
> already and removed the ban.  Please scale
> back your attachment crawler should you
> ever need to use it again.

You mean you have added the IP to exceptions and we will use the
crawler without any concern in future?

> Thanks.
>
>
>
>
>>________________________________
>> From: Zhe Liu <al...@gmail.com>
>>To: ooo-dev@incubator.apache.org; Joe Schaefer <jo...@yahoo.com>
>>Sent: Friday, May 4, 2012 12:58 AM
>>Subject: Re: how to access aoo issue website?
>>
>>Hi Joe,
>>After investigation, I found our team used a robot to collect the
>>attached documents from bugzilla for testing AOO.  That leads our IP
>>to be blocked.
>>IP: 202.108.130.138
>>Could you tell us what is the detail firewall rule? We can change our
>>the schedule and strategy to avoid the problem.
>>Thanks.
>>
>>2012/5/4 Joe Schaefer <jo...@yahoo.com>:
>>> From what IP address are you trying to connect?
>>> If you send it to me privately I'll check our
>>> firewall rules- if its not there I'm afraid there's
>>> little else we can do.
>>>
>>>
>>>
>>>
>>>>________________________________
>>>> From: lifeng wang <ph...@gmail.com>
>>>>To: ooo-dev@incubator.apache.org
>>>>Sent: Thursday, May 3, 2012 10:20 PM
>>>>Subject: Re: how to access aoo issue website?
>>>>
>>>>fail to ping  issues.apache.org (140.211.11.121)
>>>>
>>>>2012/5/4 Rob Weir <ro...@apache.org>
>>>>
>>>>> On Thu, May 3, 2012 at 10:03 PM, lifeng wang <ph...@gmail.com>
>>>>> wrote:
>>>>> > Still can't connect to Bugzilla today in Beijing
>>>>> >
>>>>> > 2012/5/3 Rob Weir <ro...@apache.org>
>>>>>
>>>>> Works fine for me right now.
>>>>>
>>>>> Can you ping issues.apache.org (140.211.11.121) ?
>>>>>
>>>>> -Rob
>>>>>
>>>>> >
>>>>> >> On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti <pe...@apache.org>
>>>>> >> wrote:
>>>>> >>  > Rob Weir wrote:
>>>>> >> >>
>>>>> >> >> Are you not able to login to Bugzilla?  Did you try resetting your
>>>>> >> >> password?
>>>>> >> >
>>>>> >> >
>>>>> >> > Note that the BugZilla home page now has wrong instructions:
>>>>> >> >  --
>>>>> >> > Please Note: All users with accounts on the legacy OpenOffice.org
>>>>> tracker
>>>>> >> > must reset their passwords to gain access to their old accounts. To
>>>>> reset
>>>>> >> > your password, click on the "Forgot Password" link in the header or
>>>>> >> footer.
>>>>> >> >
>>>>> >> > [so far, instruction still apply]
>>>>> >> >
>>>>> >> > Note: If your user name when the service was hosted at Oracle was
>>>>> >> "myuser",
>>>>> >> > then your login for the migrated Bugzilla instance will be
>>>>> >> > "myuser@openoffice.org" and e-mail to this address will redirect to
>>>>> the
>>>>> >> > e-mail address associated with your Oracle/OpenOffice.org account
>>>>> >> > pre-migration to the ASF.
>>>>> >> >
>>>>> >> > [this part is outdated: users should just write their full e-mail
>>>>> >> address -
>>>>> >> > the real one, not the @openoffice.org alias; at least other users
>>>>> >> reported
>>>>> >> > that this worked for them; I can't test since I migrated my account
>>>>> >> months
>>>>> >> > ago]
>>>>> >>
>>>>> >> OK.  I updated the text:  https://issues.apache.org/ooo/
>>>>> >>
>>>>> >> Is that correct?  Is there a clearer way to state this?
>>>>> >>
>>>>> >> -Rob
>>>>> >>
>>>>> >> >  --
>>>>> >> > Regards,
>>>>> >> >  Andrea.
>>>>> >>
>>>>>
>>>>
>>>>
>>>>
>>
>>
>>
>>--
>>Best Regards
> >From aliuzhe@gmail.com
>>
>>
>>



-- 
Best Regards
>From aliuzhe@gmail.com

Re: how to access aoo issue website?

Posted by Joe Schaefer <jo...@yahoo.com>.
I explained the situation to Lifeng Wang

already and removed the ban.  Please scale
back your attachment crawler should you
ever need to use it again.

Thanks.




>________________________________
> From: Zhe Liu <al...@gmail.com>
>To: ooo-dev@incubator.apache.org; Joe Schaefer <jo...@yahoo.com> 
>Sent: Friday, May 4, 2012 12:58 AM
>Subject: Re: how to access aoo issue website?
> 
>Hi Joe,
>After investigation, I found our team used a robot to collect the
>attached documents from bugzilla for testing AOO.  That leads our IP
>to be blocked.
>IP: 202.108.130.138
>Could you tell us what is the detail firewall rule? We can change our
>the schedule and strategy to avoid the problem.
>Thanks.
>
>2012/5/4 Joe Schaefer <jo...@yahoo.com>:
>> From what IP address are you trying to connect?
>> If you send it to me privately I'll check our
>> firewall rules- if its not there I'm afraid there's
>> little else we can do.
>>
>>
>>
>>
>>>________________________________
>>> From: lifeng wang <ph...@gmail.com>
>>>To: ooo-dev@incubator.apache.org
>>>Sent: Thursday, May 3, 2012 10:20 PM
>>>Subject: Re: how to access aoo issue website?
>>>
>>>fail to ping  issues.apache.org (140.211.11.121)
>>>
>>>2012/5/4 Rob Weir <ro...@apache.org>
>>>
>>>> On Thu, May 3, 2012 at 10:03 PM, lifeng wang <ph...@gmail.com>
>>>> wrote:
>>>> > Still can't connect to Bugzilla today in Beijing
>>>> >
>>>> > 2012/5/3 Rob Weir <ro...@apache.org>
>>>>
>>>> Works fine for me right now.
>>>>
>>>> Can you ping issues.apache.org (140.211.11.121) ?
>>>>
>>>> -Rob
>>>>
>>>> >
>>>> >> On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti <pe...@apache.org>
>>>> >> wrote:
>>>> >>  > Rob Weir wrote:
>>>> >> >>
>>>> >> >> Are you not able to login to Bugzilla?  Did you try resetting your
>>>> >> >> password?
>>>> >> >
>>>> >> >
>>>> >> > Note that the BugZilla home page now has wrong instructions:
>>>> >> >  --
>>>> >> > Please Note: All users with accounts on the legacy OpenOffice.org
>>>> tracker
>>>> >> > must reset their passwords to gain access to their old accounts. To
>>>> reset
>>>> >> > your password, click on the "Forgot Password" link in the header or
>>>> >> footer.
>>>> >> >
>>>> >> > [so far, instruction still apply]
>>>> >> >
>>>> >> > Note: If your user name when the service was hosted at Oracle was
>>>> >> "myuser",
>>>> >> > then your login for the migrated Bugzilla instance will be
>>>> >> > "myuser@openoffice.org" and e-mail to this address will redirect to
>>>> the
>>>> >> > e-mail address associated with your Oracle/OpenOffice.org account
>>>> >> > pre-migration to the ASF.
>>>> >> >
>>>> >> > [this part is outdated: users should just write their full e-mail
>>>> >> address -
>>>> >> > the real one, not the @openoffice.org alias; at least other users
>>>> >> reported
>>>> >> > that this worked for them; I can't test since I migrated my account
>>>> >> months
>>>> >> > ago]
>>>> >>
>>>> >> OK.  I updated the text:  https://issues.apache.org/ooo/
>>>> >>
>>>> >> Is that correct?  Is there a clearer way to state this?
>>>> >>
>>>> >> -Rob
>>>> >>
>>>> >> >  --
>>>> >> > Regards,
>>>> >> >  Andrea.
>>>> >>
>>>>
>>>
>>>
>>>
>
>
>
>-- 
>Best Regards
>From aliuzhe@gmail.com
>
>
>

Re: how to access aoo issue website?

Posted by Zhe Liu <al...@gmail.com>.
Hi Joe,
After investigation, I found our team used a robot to collect the
attached documents from bugzilla for testing AOO.  That leads our IP
to be blocked.
IP: 202.108.130.138
Could you tell us what is the detail firewall rule? We can change our
the schedule and strategy to avoid the problem.
Thanks.

2012/5/4 Joe Schaefer <jo...@yahoo.com>:
> From what IP address are you trying to connect?
> If you send it to me privately I'll check our
> firewall rules- if its not there I'm afraid there's
> little else we can do.
>
>
>
>
>>________________________________
>> From: lifeng wang <ph...@gmail.com>
>>To: ooo-dev@incubator.apache.org
>>Sent: Thursday, May 3, 2012 10:20 PM
>>Subject: Re: how to access aoo issue website?
>>
>>fail to ping  issues.apache.org (140.211.11.121)
>>
>>2012/5/4 Rob Weir <ro...@apache.org>
>>
>>> On Thu, May 3, 2012 at 10:03 PM, lifeng wang <ph...@gmail.com>
>>> wrote:
>>> > Still can't connect to Bugzilla today in Beijing
>>> >
>>> > 2012/5/3 Rob Weir <ro...@apache.org>
>>>
>>> Works fine for me right now.
>>>
>>> Can you ping issues.apache.org (140.211.11.121) ?
>>>
>>> -Rob
>>>
>>> >
>>> >> On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti <pe...@apache.org>
>>> >> wrote:
>>> >>  > Rob Weir wrote:
>>> >> >>
>>> >> >> Are you not able to login to Bugzilla?  Did you try resetting your
>>> >> >> password?
>>> >> >
>>> >> >
>>> >> > Note that the BugZilla home page now has wrong instructions:
>>> >> >  --
>>> >> > Please Note: All users with accounts on the legacy OpenOffice.org
>>> tracker
>>> >> > must reset their passwords to gain access to their old accounts. To
>>> reset
>>> >> > your password, click on the "Forgot Password" link in the header or
>>> >> footer.
>>> >> >
>>> >> > [so far, instruction still apply]
>>> >> >
>>> >> > Note: If your user name when the service was hosted at Oracle was
>>> >> "myuser",
>>> >> > then your login for the migrated Bugzilla instance will be
>>> >> > "myuser@openoffice.org" and e-mail to this address will redirect to
>>> the
>>> >> > e-mail address associated with your Oracle/OpenOffice.org account
>>> >> > pre-migration to the ASF.
>>> >> >
>>> >> > [this part is outdated: users should just write their full e-mail
>>> >> address -
>>> >> > the real one, not the @openoffice.org alias; at least other users
>>> >> reported
>>> >> > that this worked for them; I can't test since I migrated my account
>>> >> months
>>> >> > ago]
>>> >>
>>> >> OK.  I updated the text:  https://issues.apache.org/ooo/
>>> >>
>>> >> Is that correct?  Is there a clearer way to state this?
>>> >>
>>> >> -Rob
>>> >>
>>> >> >  --
>>> >> > Regards,
>>> >> >  Andrea.
>>> >>
>>>
>>
>>
>>



-- 
Best Regards
>From aliuzhe@gmail.com

Re: how to access aoo issue website?

Posted by Joe Schaefer <jo...@yahoo.com>.
>From what IP address are you trying to connect?
If you send it to me privately I'll check our
firewall rules- if its not there I'm afraid there's
little else we can do.




>________________________________
> From: lifeng wang <ph...@gmail.com>
>To: ooo-dev@incubator.apache.org 
>Sent: Thursday, May 3, 2012 10:20 PM
>Subject: Re: how to access aoo issue website?
> 
>fail to ping  issues.apache.org (140.211.11.121)
>
>2012/5/4 Rob Weir <ro...@apache.org>
>
>> On Thu, May 3, 2012 at 10:03 PM, lifeng wang <ph...@gmail.com>
>> wrote:
>> > Still can't connect to Bugzilla today in Beijing
>> >
>> > 2012/5/3 Rob Weir <ro...@apache.org>
>>
>> Works fine for me right now.
>>
>> Can you ping issues.apache.org (140.211.11.121) ?
>>
>> -Rob
>>
>> >
>> >> On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti <pe...@apache.org>
>> >> wrote:
>> >>  > Rob Weir wrote:
>> >> >>
>> >> >> Are you not able to login to Bugzilla?  Did you try resetting your
>> >> >> password?
>> >> >
>> >> >
>> >> > Note that the BugZilla home page now has wrong instructions:
>> >> >  --
>> >> > Please Note: All users with accounts on the legacy OpenOffice.org
>> tracker
>> >> > must reset their passwords to gain access to their old accounts. To
>> reset
>> >> > your password, click on the "Forgot Password" link in the header or
>> >> footer.
>> >> >
>> >> > [so far, instruction still apply]
>> >> >
>> >> > Note: If your user name when the service was hosted at Oracle was
>> >> "myuser",
>> >> > then your login for the migrated Bugzilla instance will be
>> >> > "myuser@openoffice.org" and e-mail to this address will redirect to
>> the
>> >> > e-mail address associated with your Oracle/OpenOffice.org account
>> >> > pre-migration to the ASF.
>> >> >
>> >> > [this part is outdated: users should just write their full e-mail
>> >> address -
>> >> > the real one, not the @openoffice.org alias; at least other users
>> >> reported
>> >> > that this worked for them; I can't test since I migrated my account
>> >> months
>> >> > ago]
>> >>
>> >> OK.  I updated the text:  https://issues.apache.org/ooo/
>> >>
>> >> Is that correct?  Is there a clearer way to state this?
>> >>
>> >> -Rob
>> >>
>> >> >  --
>> >> > Regards,
>> >> >  Andrea.
>> >>
>>
>
>
>

Re: how to access aoo issue website?

Posted by lifeng wang <ph...@gmail.com>.
fail to ping  issues.apache.org (140.211.11.121)

2012/5/4 Rob Weir <ro...@apache.org>

> On Thu, May 3, 2012 at 10:03 PM, lifeng wang <ph...@gmail.com>
> wrote:
> > Still can't connect to Bugzilla today in Beijing
> >
> > 2012/5/3 Rob Weir <ro...@apache.org>
>
> Works fine for me right now.
>
> Can you ping issues.apache.org (140.211.11.121) ?
>
> -Rob
>
> >
> >> On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti <pe...@apache.org>
> >> wrote:
> >>  > Rob Weir wrote:
> >> >>
> >> >> Are you not able to login to Bugzilla?  Did you try resetting your
> >> >> password?
> >> >
> >> >
> >> > Note that the BugZilla home page now has wrong instructions:
> >> >  --
> >> > Please Note: All users with accounts on the legacy OpenOffice.org
> tracker
> >> > must reset their passwords to gain access to their old accounts. To
> reset
> >> > your password, click on the "Forgot Password" link in the header or
> >> footer.
> >> >
> >> > [so far, instruction still apply]
> >> >
> >> > Note: If your user name when the service was hosted at Oracle was
> >> "myuser",
> >> > then your login for the migrated Bugzilla instance will be
> >> > "myuser@openoffice.org" and e-mail to this address will redirect to
> the
> >> > e-mail address associated with your Oracle/OpenOffice.org account
> >> > pre-migration to the ASF.
> >> >
> >> > [this part is outdated: users should just write their full e-mail
> >> address -
> >> > the real one, not the @openoffice.org alias; at least other users
> >> reported
> >> > that this worked for them; I can't test since I migrated my account
> >> months
> >> > ago]
> >>
> >> OK.  I updated the text:   https://issues.apache.org/ooo/
> >>
> >> Is that correct?  Is there a clearer way to state this?
> >>
> >> -Rob
> >>
> >> >  --
> >> > Regards,
> >> >  Andrea.
> >>
>

Re: how to access aoo issue website?

Posted by Peter Junge <pe...@gmx.org>.
I'm located in Beijing Haidian district. I can reach issues.apache.org 
both from my employers office (AFAIK hosted by China Unicom) and with my 
phone (China Mobile), without any trick.

Peter

On 5/4/2012 10:23 AM, Zhe Liu wrote:
> Unable to reach 140.211.11.121 from yesterday.
> I guess it's a network issue in Beijing, maybe the whole China. Weird.
> I can ping successfully other 140.211.11.* IP.
>
>
> 2012/5/4 Rob Weir<ro...@apache.org>:
>> On Thu, May 3, 2012 at 10:03 PM, lifeng wang<ph...@gmail.com>  wrote:
>>> Still can't connect to Bugzilla today in Beijing
>>>
>>> 2012/5/3 Rob Weir<ro...@apache.org>
>>
>> Works fine for me right now.
>>
>> Can you ping issues.apache.org (140.211.11.121) ?
>>
>> -Rob
>>
>>>
>>>> On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti<pe...@apache.org>
>>>> wrote:
>>>>   >  Rob Weir wrote:
>>>>>>
>>>>>> Are you not able to login to Bugzilla?  Did you try resetting your
>>>>>> password?
>>>>>
>>>>>
>>>>> Note that the BugZilla home page now has wrong instructions:
>>>>>   --
>>>>> Please Note: All users with accounts on the legacy OpenOffice.org tracker
>>>>> must reset their passwords to gain access to their old accounts. To reset
>>>>> your password, click on the "Forgot Password" link in the header or
>>>> footer.
>>>>>
>>>>> [so far, instruction still apply]
>>>>>
>>>>> Note: If your user name when the service was hosted at Oracle was
>>>> "myuser",
>>>>> then your login for the migrated Bugzilla instance will be
>>>>> "myuser@openoffice.org" and e-mail to this address will redirect to the
>>>>> e-mail address associated with your Oracle/OpenOffice.org account
>>>>> pre-migration to the ASF.
>>>>>
>>>>> [this part is outdated: users should just write their full e-mail
>>>> address -
>>>>> the real one, not the @openoffice.org alias; at least other users
>>>> reported
>>>>> that this worked for them; I can't test since I migrated my account
>>>> months
>>>>> ago]
>>>>
>>>> OK.  I updated the text:   https://issues.apache.org/ooo/
>>>>
>>>> Is that correct?  Is there a clearer way to state this?
>>>>
>>>> -Rob
>>>>
>>>>>   --
>>>>> Regards,
>>>>>   Andrea.
>>>>
>
>
>


Re: how to access aoo issue website?

Posted by Zhe Liu <al...@gmail.com>.
Unable to reach 140.211.11.121 from yesterday.
I guess it's a network issue in Beijing, maybe the whole China. Weird.
I can ping successfully other 140.211.11.* IP.


2012/5/4 Rob Weir <ro...@apache.org>:
> On Thu, May 3, 2012 at 10:03 PM, lifeng wang <ph...@gmail.com> wrote:
>> Still can't connect to Bugzilla today in Beijing
>>
>> 2012/5/3 Rob Weir <ro...@apache.org>
>
> Works fine for me right now.
>
> Can you ping issues.apache.org (140.211.11.121) ?
>
> -Rob
>
>>
>>> On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti <pe...@apache.org>
>>> wrote:
>>>  > Rob Weir wrote:
>>> >>
>>> >> Are you not able to login to Bugzilla?  Did you try resetting your
>>> >> password?
>>> >
>>> >
>>> > Note that the BugZilla home page now has wrong instructions:
>>> >  --
>>> > Please Note: All users with accounts on the legacy OpenOffice.org tracker
>>> > must reset their passwords to gain access to their old accounts. To reset
>>> > your password, click on the "Forgot Password" link in the header or
>>> footer.
>>> >
>>> > [so far, instruction still apply]
>>> >
>>> > Note: If your user name when the service was hosted at Oracle was
>>> "myuser",
>>> > then your login for the migrated Bugzilla instance will be
>>> > "myuser@openoffice.org" and e-mail to this address will redirect to the
>>> > e-mail address associated with your Oracle/OpenOffice.org account
>>> > pre-migration to the ASF.
>>> >
>>> > [this part is outdated: users should just write their full e-mail
>>> address -
>>> > the real one, not the @openoffice.org alias; at least other users
>>> reported
>>> > that this worked for them; I can't test since I migrated my account
>>> months
>>> > ago]
>>>
>>> OK.  I updated the text:   https://issues.apache.org/ooo/
>>>
>>> Is that correct?  Is there a clearer way to state this?
>>>
>>> -Rob
>>>
>>> >  --
>>> > Regards,
>>> >  Andrea.
>>>



-- 
Best Regards
>From aliuzhe@gmail.com

Re: how to access aoo issue website?

Posted by Rob Weir <ro...@apache.org>.
On Thu, May 3, 2012 at 10:03 PM, lifeng wang <ph...@gmail.com> wrote:
> Still can't connect to Bugzilla today in Beijing
>
> 2012/5/3 Rob Weir <ro...@apache.org>

Works fine for me right now.

Can you ping issues.apache.org (140.211.11.121) ?

-Rob

>
>> On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti <pe...@apache.org>
>> wrote:
>>  > Rob Weir wrote:
>> >>
>> >> Are you not able to login to Bugzilla?  Did you try resetting your
>> >> password?
>> >
>> >
>> > Note that the BugZilla home page now has wrong instructions:
>> >  --
>> > Please Note: All users with accounts on the legacy OpenOffice.org tracker
>> > must reset their passwords to gain access to their old accounts. To reset
>> > your password, click on the "Forgot Password" link in the header or
>> footer.
>> >
>> > [so far, instruction still apply]
>> >
>> > Note: If your user name when the service was hosted at Oracle was
>> "myuser",
>> > then your login for the migrated Bugzilla instance will be
>> > "myuser@openoffice.org" and e-mail to this address will redirect to the
>> > e-mail address associated with your Oracle/OpenOffice.org account
>> > pre-migration to the ASF.
>> >
>> > [this part is outdated: users should just write their full e-mail
>> address -
>> > the real one, not the @openoffice.org alias; at least other users
>> reported
>> > that this worked for them; I can't test since I migrated my account
>> months
>> > ago]
>>
>> OK.  I updated the text:   https://issues.apache.org/ooo/
>>
>> Is that correct?  Is there a clearer way to state this?
>>
>> -Rob
>>
>> >  --
>> > Regards,
>> >  Andrea.
>>

Re: how to access aoo issue website?

Posted by Xia Zhao <li...@gmail.com>.
Li Feng,

Network problem, please use proxy.

Best regards,

Lily

2012/5/4 lifeng wang <ph...@gmail.com>

> Still can't connect to Bugzilla today in Beijing
>
> 2012/5/3 Rob Weir <ro...@apache.org>
>
> > On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti <pe...@apache.org>
> > wrote:
> >  > Rob Weir wrote:
> > >>
> > >> Are you not able to login to Bugzilla?  Did you try resetting your
> > >> password?
> > >
> > >
> > > Note that the BugZilla home page now has wrong instructions:
> > >  --
> > > Please Note: All users with accounts on the legacy OpenOffice.org
> tracker
> > > must reset their passwords to gain access to their old accounts. To
> reset
> > > your password, click on the "Forgot Password" link in the header or
> > footer.
> > >
> > > [so far, instruction still apply]
> > >
> > > Note: If your user name when the service was hosted at Oracle was
> > "myuser",
> > > then your login for the migrated Bugzilla instance will be
> > > "myuser@openoffice.org" and e-mail to this address will redirect to
> the
> > > e-mail address associated with your Oracle/OpenOffice.org account
> > > pre-migration to the ASF.
> > >
> > > [this part is outdated: users should just write their full e-mail
> > address -
> > > the real one, not the @openoffice.org alias; at least other users
> > reported
> > > that this worked for them; I can't test since I migrated my account
> > months
> > > ago]
> >
> > OK.  I updated the text:   https://issues.apache.org/ooo/
> >
> > Is that correct?  Is there a clearer way to state this?
> >
> > -Rob
> >
> > >  --
> > > Regards,
> > >  Andrea.
> >
>

Re: how to access aoo issue website?

Posted by lifeng wang <ph...@gmail.com>.
Still can't connect to Bugzilla today in Beijing

2012/5/3 Rob Weir <ro...@apache.org>

> On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti <pe...@apache.org>
> wrote:
>  > Rob Weir wrote:
> >>
> >> Are you not able to login to Bugzilla?  Did you try resetting your
> >> password?
> >
> >
> > Note that the BugZilla home page now has wrong instructions:
> >  --
> > Please Note: All users with accounts on the legacy OpenOffice.org tracker
> > must reset their passwords to gain access to their old accounts. To reset
> > your password, click on the "Forgot Password" link in the header or
> footer.
> >
> > [so far, instruction still apply]
> >
> > Note: If your user name when the service was hosted at Oracle was
> "myuser",
> > then your login for the migrated Bugzilla instance will be
> > "myuser@openoffice.org" and e-mail to this address will redirect to the
> > e-mail address associated with your Oracle/OpenOffice.org account
> > pre-migration to the ASF.
> >
> > [this part is outdated: users should just write their full e-mail
> address -
> > the real one, not the @openoffice.org alias; at least other users
> reported
> > that this worked for them; I can't test since I migrated my account
> months
> > ago]
>
> OK.  I updated the text:   https://issues.apache.org/ooo/
>
> Is that correct?  Is there a clearer way to state this?
>
> -Rob
>
> >  --
> > Regards,
> >  Andrea.
>

Re: how to access aoo issue website?

Posted by Rob Weir <ro...@apache.org>.
On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti <pe...@apache.org> wrote:
> Rob Weir wrote:
>>
>> Are you not able to login to Bugzilla?  Did you try resetting your
>> password?
>
>
> Note that the BugZilla home page now has wrong instructions:
>  --
> Please Note: All users with accounts on the legacy OpenOffice.org tracker
> must reset their passwords to gain access to their old accounts. To reset
> your password, click on the "Forgot Password" link in the header or footer.
>
> [so far, instruction still apply]
>
> Note: If your user name when the service was hosted at Oracle was "myuser",
> then your login for the migrated Bugzilla instance will be
> "myuser@openoffice.org" and e-mail to this address will redirect to the
> e-mail address associated with your Oracle/OpenOffice.org account
> pre-migration to the ASF.
>
> [this part is outdated: users should just write their full e-mail address -
> the real one, not the @openoffice.org alias; at least other users reported
> that this worked for them; I can't test since I migrated my account months
> ago]

OK.  I updated the text:   https://issues.apache.org/ooo/

Is that correct?  Is there a clearer way to state this?

-Rob

>  --
> Regards,
>  Andrea.

[Solved] Re: how to access aoo issue website?

Posted by eric b <er...@free.fr>.
Hi,

Le 3 mai 12 à 13:56, Andrea Pescetti a écrit :

> Rob Weir wrote:
>> Are you not able to login to Bugzilla?  Did you try resetting your
>> password?
>
> Note that the BugZilla home page now has wrong instructions:


Ahhh .... that's why I was not able to reset the password !! Thanks a  
lot, it was that !


Solved !!  Thanks a lot Andrea :-)


Fantastic, I'll be able to continue to work on the Writer feature  
with BZ


Regards,
Eric

-- 
qɔᴉɹə
Projet OOo4Kids : http://wiki.ooo4kids.org/index.php/Main_Page
L'association EducOOo : http://www.educoo.org
Blog : http://eric.bachard.org/news






Re: how to access aoo issue website?

Posted by Rob Weir <ro...@apache.org>.
On Thu, May 3, 2012 at 7:56 AM, Andrea Pescetti <pe...@apache.org> wrote:
> Rob Weir wrote:
>>
>> Are you not able to login to Bugzilla?  Did you try resetting your
>> password?
>
>
> Note that the BugZilla home page now has wrong instructions:
>  --
> Please Note: All users with accounts on the legacy OpenOffice.org tracker
> must reset their passwords to gain access to their old accounts. To reset
> your password, click on the "Forgot Password" link in the header or footer.
>
> [so far, instruction still apply]
>
> Note: If your user name when the service was hosted at Oracle was "myuser",
> then your login for the migrated Bugzilla instance will be
> "myuser@openoffice.org" and e-mail to this address will redirect to the
> e-mail address associated with your Oracle/OpenOffice.org account
> pre-migration to the ASF.
>
> [this part is outdated: users should just write their full e-mail address -
> the real one, not the @openoffice.org alias; at least other users reported
> that this worked for them; I can't test since I migrated my account months
> ago]
>  --

Certainly it will fail if the password reset is sent to the
openoffice.org email address.  Those will just bounce.  But it is not
clear to me how BZ would know about the user's aliased email address.

-Rob

> Regards,
>  Andrea.

Re: how to access aoo issue website?

Posted by Andrea Pescetti <pe...@apache.org>.
Rob Weir wrote:
> Are you not able to login to Bugzilla?  Did you try resetting your
> password?

Note that the BugZilla home page now has wrong instructions:
   --
Please Note: All users with accounts on the legacy OpenOffice.org 
tracker must reset their passwords to gain access to their old accounts. 
To reset your password, click on the "Forgot Password" link in the 
header or footer.

[so far, instruction still apply]

Note: If your user name when the service was hosted at Oracle was 
"myuser", then your login for the migrated Bugzilla instance will be 
"myuser@openoffice.org" and e-mail to this address will redirect to the 
e-mail address associated with your Oracle/OpenOffice.org account 
pre-migration to the ASF.

[this part is outdated: users should just write their full e-mail 
address - the real one, not the @openoffice.org alias; at least other 
users reported that this worked for them; I can't test since I migrated 
my account months ago]
   --
Regards,
   Andrea.

Re: how to access aoo issue website?

Posted by Rob Weir <ro...@apache.org>.
On Wed, May 2, 2012 at 11:36 PM, eric b <er...@free.fr> wrote:
> Hi,
>
> Well, I can't login since a long while, and nobody solved my problem.
>

Hi Eric,

Sorry, I may have missed your issue originally.  What is your problem?
 Are you not able to login to Bugzilla?  Did you try resetting your
password?

-Rob


> I wanted to provide some patches, comment issues, and start working at some
> task, but that's not possible  :-/
>
>
> Regards,
> Eric
>
> Le 3 mai 12 à 04:50, Dave Fisher a écrit :
>
>
>> It works for me.
>>
>> $ nslookup issues.apache.org
>> Server:         192.168.1.1
>> Address:        192.168.1.1#53
>>
>> Non-authoritative answer:
>> Name:   issues.apache.org
>> Address: 140.211.11.121
>>
>> What IP does your DNS resolve to from your location?
>>
>> Regards,
>> Dave
>>
>>
>
> --
> qɔᴉɹə
> Projet OOo4Kids : http://wiki.ooo4kids.org/index.php/Main_Page
> L'association EducOOo : http://www.educoo.org
> Blog : http://eric.bachard.org/news
>
>
>
>
>

Re: how to access aoo issue website?

Posted by eric b <er...@free.fr>.
Hi,

Well, I can't login since a long while, and nobody solved my problem.

I wanted to provide some patches, comment issues, and start working  
at some task, but that's not possible  :-/


Regards,
Eric

Le 3 mai 12 à 04:50, Dave Fisher a écrit :

> It works for me.
>
> $ nslookup issues.apache.org
> Server:		192.168.1.1
> Address:	192.168.1.1#53
>
> Non-authoritative answer:
> Name:	issues.apache.org
> Address: 140.211.11.121
>
> What IP does your DNS resolve to from your location?
>
> Regards,
> Dave
>
>

-- 
qɔᴉɹə
Projet OOo4Kids : http://wiki.ooo4kids.org/index.php/Main_Page
L'association EducOOo : http://www.educoo.org
Blog : http://eric.bachard.org/news






Re: how to access aoo issue website?

Posted by Zhe Liu <al...@gmail.com>.
Using proxy, it works. Network issue.

2012/5/3 Yan Ji <ya...@gmail.com>:
> I also have problem to connect to bugzilla, some problem hint to my college too.
>
> The IP return from my DNS is:
> nslookup issues.apache.org
> Server:         9.0.148.50
> Address:        9.0.148.50#53
>
> Non-authoritative answer:
> Name:   issues.apache.org
> Address: 140.211.11.121
>
> Thanks & Best Regards, Yan Ji
>
> On May 3, 2012, at 10:50 AM, Dave Fisher wrote:
>
>> It works for me.
>>
>> $ nslookup issues.apache.org
>> Server:               192.168.1.1
>> Address:      192.168.1.1#53
>>
>> Non-authoritative answer:
>> Name: issues.apache.org
>> Address: 140.211.11.121
>>
>> What IP does your DNS resolve to from your location?
>>
>> Regards,
>> Dave
>>
>> On May 2, 2012, at 7:26 PM, Zhe Liu wrote:
>>
>>> It seems the apache bugzilla server is down. I tried other projects
>>> and also can't connect.
>>>
>>>
>>> 2012/5/3 shzh zhao <ao...@gmail.com>:
>>>> hi,
>>>>
>>>> I found the aoo issue website does not work currently.
>>>> was it moved to a new place?
>>>> https://issues.apache.org/ooo/show_bug.cgi?id=54281
>>>>
>>>>
>>>> --
>>>> *
>>>>
>>>>
>>>> mailto: *aoo.zhaoshzh@gmail.com <https://google.com/profiles>
>>>> <https://google.com/profiles>
>>>
>>>
>>>
>>> --
>>> Best Regards
>>> From aliuzhe@gmail.com
>>
>



-- 
Best Regards
>From aliuzhe@gmail.com

Re: how to access aoo issue website?

Posted by Yan Ji <ya...@gmail.com>.
I also have problem to connect to bugzilla, some problem hint to my college too.

The IP return from my DNS is:
nslookup issues.apache.org
Server:		9.0.148.50
Address:	9.0.148.50#53

Non-authoritative answer:
Name:	issues.apache.org
Address: 140.211.11.121

Thanks & Best Regards, Yan Ji

On May 3, 2012, at 10:50 AM, Dave Fisher wrote:

> It works for me.
> 
> $ nslookup issues.apache.org
> Server:		192.168.1.1
> Address:	192.168.1.1#53
> 
> Non-authoritative answer:
> Name:	issues.apache.org
> Address: 140.211.11.121
> 
> What IP does your DNS resolve to from your location?
> 
> Regards,
> Dave
> 
> On May 2, 2012, at 7:26 PM, Zhe Liu wrote:
> 
>> It seems the apache bugzilla server is down. I tried other projects
>> and also can't connect.
>> 
>> 
>> 2012/5/3 shzh zhao <ao...@gmail.com>:
>>> hi,
>>> 
>>> I found the aoo issue website does not work currently.
>>> was it moved to a new place?
>>> https://issues.apache.org/ooo/show_bug.cgi?id=54281
>>> 
>>> 
>>> --
>>> *
>>> 
>>> 
>>> mailto: *aoo.zhaoshzh@gmail.com <https://google.com/profiles>
>>> <https://google.com/profiles>
>> 
>> 
>> 
>> -- 
>> Best Regards
>> From aliuzhe@gmail.com
> 


Re: how to access aoo issue website?

Posted by Dave Fisher <da...@comcast.net>.
It works for me.

$ nslookup issues.apache.org
Server:		192.168.1.1
Address:	192.168.1.1#53

Non-authoritative answer:
Name:	issues.apache.org
Address: 140.211.11.121

What IP does your DNS resolve to from your location?

Regards,
Dave

On May 2, 2012, at 7:26 PM, Zhe Liu wrote:

> It seems the apache bugzilla server is down. I tried other projects
> and also can't connect.
> 
> 
> 2012/5/3 shzh zhao <ao...@gmail.com>:
>> hi,
>> 
>> I found the aoo issue website does not work currently.
>> was it moved to a new place?
>> https://issues.apache.org/ooo/show_bug.cgi?id=54281
>> 
>> 
>> --
>> *
>> 
>> 
>> mailto: *aoo.zhaoshzh@gmail.com <https://google.com/profiles>
>> <https://google.com/profiles>
> 
> 
> 
> -- 
> Best Regards
> From aliuzhe@gmail.com


Re: how to access aoo issue website?

Posted by Zhe Liu <al...@gmail.com>.
It seems the apache bugzilla server is down. I tried other projects
and also can't connect.


2012/5/3 shzh zhao <ao...@gmail.com>:
> hi,
>
> I found the aoo issue website does not work currently.
> was it moved to a new place?
> https://issues.apache.org/ooo/show_bug.cgi?id=54281
>
>
> --
> *
>
>
> mailto: *aoo.zhaoshzh@gmail.com <https://google.com/profiles>
> <https://google.com/profiles>



-- 
Best Regards
>From aliuzhe@gmail.com