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Posted to users@spamassassin.apache.org by JD...@languageworks.com on 2008/03/11 17:39:07 UTC

Whitelist Question

I add users to whitelist in the local.cf file "whitelist_from 
user@example.com" but they still get tagged as Spam, is there a 
altnerative solution. 
- Jeremy 

Re: Whitelist Question

Posted by Matus UHLAR - fantomas <uh...@fantomas.sk>.
On 11.03.08 17:26, JDavila@languageworks.com wrote:
> Here is  the full header. But also  the local.cf has around 12000 entries, 
> is that a problem.

WHAT? 12000 entries? What the hell are you doing with that?

> Received: from smtp1.citigroup.com ([199.67.179.116] 
> helo=mail.citigroup.com)
>                 by nyclns01.languageworks.com with esmtps 
> (TLSv1:AES256-SHA:256)
>                 (Exim 4.66)
>                 (envelope-from <vi...@citi.com>)
>                 id 1JZ4xk-0008OC-Om
>                 for BHyatt@languageworks.com; Tue, 11 Mar 2008 09:56:25 
> -0400

[...]

>                 4.0 SARE_FORGED_CITI       Message appears to be forged, 
> (citibank.com)

I wonder why it matches SARE_FORGED_CITI when it was received from
smtp1.citigroup.com. I personally doesn't use SARE so I can't comment it,
but it looks problematic.

-- 
Matus UHLAR - fantomas, uhlar@fantomas.sk ; http://www.fantomas.sk/
Warning: I wish NOT to receive e-mail advertising to this address.
Varovanie: na tuto adresu chcem NEDOSTAVAT akukolvek reklamnu postu.
Chernobyl was an Windows 95 beta test site.

Re: Whitelist Question

Posted by JD...@languageworks.com.
Here is  the full header. But also  the local.cf has around 12000 entries, 
is that a problem.


Received: from nyclns01.languageworks.com ([192.168.20.60])
         by NYCDML02.languageworks.com (Lotus Domino Release 7.0.3)
         with ESMTP id 2008031109551545-44621 ;
         Tue, 11 Mar 2008 09:55:15 -0400 
Received: from smtp1.citigroup.com ([199.67.179.116] 
helo=mail.citigroup.com)
                by nyclns01.languageworks.com with esmtps 
(TLSv1:AES256-SHA:256)
                (Exim 4.66)
                (envelope-from <vi...@citi.com>)
                id 1JZ4xk-0008OC-Om
                for BHyatt@languageworks.com; Tue, 11 Mar 2008 09:56:25 
-0400
Received: from imbarc-nj01.nj.ssmb.com (imbarc-nj01-2 [150.110.115.169])
                by imbaspam-nj03.iplex.ssmb.com 
(8.13.8/8.13.8/SSMB_EXT/ev: 16778 $) with ESMTP id m2BDuCkL008560
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exnmdsm03.nam.nsroot.net with Microsoft SMTPSVC(5.0.2195.6713);
                 Tue, 11 Mar 2008 09:55:48 -0400
X-MimeOLE: Produced By Microsoft Exchange V6.0.6619.12
MIME-Version: 1.0
Disposition-Notification-To: "Brown, Vicci [GCG-CFNA]" 
<vi...@citi.com>
Subject: RE: ESTIMATE - WI #80272(7/96)
Date: Tue, 11 Mar 2008 08:55:46 -0500
Message-ID: 
<68...@EXTXMB09.nam.nsroot.net>
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: 
Thread-Topic: ESTIMATE - WI #80272(7/96)
Thread-Index: AciDfpUqgb/6PeTNR9KYDZKznHoijgAAVcNw
From: "Brown, Vicci " <vi...@citi.com>
To: <BH...@languageworks.com>
X-OriginalArrivalTime: 11 Mar 2008 13:55:48.0027 (UTC) 
FILETIME=[9BEEE8B0:01C8837F]
X-Scanned-By: MIMEDefang 2.52 on 199.67.177.247
X-Spam-Score: 5.7 (+++++)
X-Spam-Report: Spam detection software, running on the system 
"nyclns01.languageworks.com", has
                identified this incoming email as possible spam.  The 
original message
                has been attached to this so you can view it (if it isn't 
spam) or label
                similar future email.  If you have any questions, see
                the administrator of that system for details.
                Content preview:  I have faxed back the authorized quote, 
please confirm receipt
                _____ From: BHyatt@languageworks.com 
[mailto:BHyatt@languageworks.com] Sent:
                Tuesday, March 11, 2008 8:47 AM To: Brown, Vicci 
[GCG-CFNA] Cc: Beaudette,
                Kathleen M [GCG-CFNA]; Yasmin Menon Subject: ESTIMATE - WI 
#80272(7/96) [...]
                Content analysis details:   (5.7 points, 10.0 required)
                pts rule name              description
                ---- ---------------------- 
--------------------------------------------------
                -4.0 RCVD_IN_DNSWL_MED      RBL: Sender listed at 
http://www.dnswl.org/, medium
                trust
                [199.67.179.116 listed in list.dnswl.org]
                1.0 EXTRA_MPART_TYPE       Header has extraneous 
Content-type:...type= entry
                -0.0 SPF_HELO_PASS          SPF: HELO matches SPF record
                1.8 SUBJ_ALL_CAPS          Subject is all capitals
                -0.0 SPF_PASS               SPF: sender matches SPF record
                0.0 HTML_MESSAGE           BODY: HTML included in message
                1.4 SARE_GIF_ATTACH        FULL: Email has a inline gif
                1.5 MY_CID_AND_ARIAL2      SARE CID and Arial2
                4.0 SARE_FORGED_CITI       Message appears to be forged, 
(citibank.com)
X-MIMETrack: Itemize by SMTP Server on 
NYCDML02/Server/LanguageWorks(Release 7.0.3|September
26, 2007) at 03/11/2008 09:55:15 AM,
                Serialize by Notes Client on Brett 
Hyatt/LanguageWorks(Release 7.0.2|September
26, 2006) at 03/11/2008 10:51:18 AM
content-class: urn:content-classes:message
Content-Type: multipart/related;
                type="multipart/alternative";
                boundary="----_=_NextPart_001_01C8837F.9AE5BBA2"


------_=_NextPart_001_01C8837F.9AE5BBA2
Content-Type: multipart/alternative;
                boundary="----_=_NextPart_002_01C8837F.9AE5BBA2"


------_=_NextPart_002_01C8837F.9AE5BBA2
Content-Transfer-Encoding: quoted-printable
Content-Type: text/plain;

Jeremy Davila 
Systems Administrator
Direct: 646-205-2136

The LanguageWorks, Inc.
1123 Broadway, Suite 201
New York, NY 10010




The LanguageWorks, Inc. is an ISO 9001:2000 certified company which: 
"Facilitates global communication by providing foreign language 
translation, editing, proofreading, and cultural analysis. Additional 
services include on-site interpreting and document review, foreign 
language page layout, conversion of web sites into multiple languages, and 
multilingual voice-overs for radio spots and video productions."

CONFIDENTIALITY NOTICE:
The information in this E-Mail may be confidential and may be legally 
privileged. It is intended solely for the addressee(s). If you are not the 
intended recipient, any disclosure, copying, distribution or any action 
taken or omitted to be taken in reliance on this E-Mail, is prohibited and 
may be unlawful. If you have received this E-Mail message in error, notify 
the sender by reply E-Mail and delete the message.

Randy Ramsdell <rr...@livedatagroup.com> 
03/11/2008 05:22 PM

To
users@spamassassin.apache.org
cc

Subject
Re: Whitelist Question






JDavila@languageworks.com wrote:
>
> Here is the header info. What is the alternate solution to using 
> whitelist_from ? I  been also trying to setup AWL via MySQL.....no 
> luck on that.
> I use Exim for mail then , it relays to Lotus Domino.....if that helps.
>
>
> Content analysis details:   (5.7 points, 10.0 required)
>                 pts rule name              description
>                 ---- ---------------------- 
> --------------------------------------------------
>                 -4.0 RCVD_IN_DNSWL_MED      RBL: Sender listed at 
> http://www.dnswl.org/, medium
>                 trust
>                 [199.67.179.116 listed in list.dnswl.org]
>                 1.0 EXTRA_MPART_TYPE       Header has extraneous 
> Content-type:...type= entry
>                 -0.0 SPF_HELO_PASS          SPF: HELO matches SPF record
>                 1.8 SUBJ_ALL_CAPS          Subject is all capitals
>                 -0.0 SPF_PASS               SPF: sender matches SPF 
record
>                 0.0 HTML_MESSAGE           BODY: HTML included in 
message
>                 1.4 SARE_GIF_ATTACH        FULL: Email has a inline gif
>                 1.5 MY_CID_AND_ARIAL2      SARE CID and Arial2
>
>
This isn't the full header. A full header will show exactly what to 
whitelist.
1. Did you restart spamd or amavis/spamd?


>
> On Tue, 11 Mar 2008, JDavila@languageworks.com wrote:
>
> > I add users to whitelist in the local.cf file "whitelist_from
> > user@example.com" but they still get tagged as Spam, is there a
> > altnerative solution.
>
> (2) Post *all* the headers from a message that was incorrectly marked as
> spam, as well as the whitelist command you put in that you think should
> have whitelisted that message.
>


Re: Whitelist Question

Posted by Randy Ramsdell <rr...@livedatagroup.com>.
JDavila@languageworks.com wrote:
>
> Here is the header info. What is the alternate solution to using 
> whitelist_from ? I  been also trying to setup AWL via MySQL.....no 
> luck on that.
> I use Exim for mail then , it relays to Lotus Domino.....if that helps.
>
>
> Content analysis details:   (5.7 points, 10.0 required)
>                 pts rule name              description
>                 ---- ---------------------- 
> --------------------------------------------------
>                 -4.0 RCVD_IN_DNSWL_MED      RBL: Sender listed at 
> http://www.dnswl.org/, medium
>                 trust
>                 [199.67.179.116 listed in list.dnswl.org]
>                 1.0 EXTRA_MPART_TYPE       Header has extraneous 
> Content-type:...type= entry
>                 -0.0 SPF_HELO_PASS          SPF: HELO matches SPF record
>                 1.8 SUBJ_ALL_CAPS          Subject is all capitals
>                 -0.0 SPF_PASS               SPF: sender matches SPF record
>                 0.0 HTML_MESSAGE           BODY: HTML included in message
>                 1.4 SARE_GIF_ATTACH        FULL: Email has a inline gif
>                 1.5 MY_CID_AND_ARIAL2      SARE CID and Arial2
>
>
This isn't the full header. A full header will show exactly what to 
whitelist.
1. Did you restart spamd or amavis/spamd?


>
> On Tue, 11 Mar 2008, JDavila@languageworks.com wrote:
>
> > I add users to whitelist in the local.cf file "whitelist_from
> > user@example.com" but they still get tagged as Spam, is there a
> > altnerative solution.
>
> (2) Post *all* the headers from a message that was incorrectly marked as
> spam, as well as the whitelist command you put in that you think should
> have whitelisted that message.
>


Re: Whitelist Question

Posted by John Hardin <jh...@impsec.org>.
On Tue, 11 Mar 2008, JDavila@languageworks.com wrote:

> Here is the header info.

*screenshots*? During the day I use a text-only mail client, so I can't 
look at them for you until tonight unless you post the text version of the 
full message headers. I can't say whether anyone else will bother to look.

> What is the alternate solution to using whitelist_from ?

There are several variants, whitelist_from_rcvd and whitelist_from_spf 
being the most useful.

> I been also trying to setup AWL via MySQL.....no luck on
> that.

"AWL" is a misleading name; it is a score averager, not really a whitelist 
- it's only a whitelist if someone with a history of sending ham happens 
to send a spammy message.

> I use Exim for mail then , it relays to Lotus Domino.....if that helps.

At this point it's not relevant.

> Content analysis details:   (5.7 points, 10.0 required)

Ah, good, this may be enough to give useful advice...

> pts rule name          description
> ---- ----------------- --------------------------------------------------
> -4.0 RCVD_IN_DNSWL_MED RBL: Sender listed at http://www.dnswl.org/, medium
>                        trust [199.67.179.116 listed in list.dnswl.org]
> 1.0 EXTRA_MPART_TYPE   Header has extraneous Content-type:...type= entry
> -0.0 SPF_HELO_PASS     SPF: HELO matches SPF record
> 1.8 SUBJ_ALL_CAPS      Subject is all capitals
> -0.0 SPF_PASS          SPF: sender matches SPF record
> 0.0 HTML_MESSAGE       BODY: HTML included in message
> 1.4 SARE_GIF_ATTACH    FULL: Email has a inline gif
> 1.5 MY_CID_AND_ARIAL2  SARE CID and Arial2
> 4.0 SARE_FORGED_CITI   Message appears to be forged, (citibank.com)

Okay, given that it seems to be a Citibank mail, and SPF passes, you'd 
want to use whitelist_from_SPF. See the documentation for the details.

-- 
  John Hardin KA7OHZ                    http://www.impsec.org/~jhardin/
  jhardin@impsec.org    FALaholic #11174     pgpk -a jhardin@impsec.org
  key: 0xB8732E79 -- 2D8C 34F4 6411 F507 136C  AF76 D822 E6E6 B873 2E79
-----------------------------------------------------------------------
   USMC Rules of Gunfighting #2: Anything worth shooting is worth
   shooting twice. Ammo is cheap. Your life is expensive.
-----------------------------------------------------------------------
  3 days until Albert Einstein's 129th Birthday

Re: Whitelist Question

Posted by Matus UHLAR - fantomas <uh...@fantomas.sk>.
On 12.03.08 10:41, JDavila@languageworks.com wrote:
> Even though it did not meet SA's threshold, the e-mails are still going to 
> users Spam Box instead of their inbox. Maybe I should have made that more 
> clear , sorry for the confusion. 

it's not SA issue then. SA only classifies mail, it's something different
that delivers to mailboxes (procmail, maildrop, anything)
-- 
Matus UHLAR - fantomas, uhlar@fantomas.sk ; http://www.fantomas.sk/
Warning: I wish NOT to receive e-mail advertising to this address.
Varovanie: na tuto adresu chcem NEDOSTAVAT akukolvek reklamnu postu.
It's now safe to throw off your computer.

Re: Whitelist Question

Posted by JD...@languageworks.com.
John , 

Even though it did not meet SA's threshold, the e-mails are still going to 
users Spam Box instead of their inbox. Maybe I should have made that more 
clear , sorry for the confusion. 

Jeremy Davila 
Systems Administrator
Direct: 646-205-2136

The LanguageWorks, Inc.
1123 Broadway, Suite 201
New York, NY 10010




The LanguageWorks, Inc. is an ISO 9001:2000 certified company which: 
"Facilitates global communication by providing foreign language 
translation, editing, proofreading, and cultural analysis. Additional 
services include on-site interpreting and document review, foreign 
language page layout, conversion of web sites into multiple languages, and 
multilingual voice-overs for radio spots and video productions."

CONFIDENTIALITY NOTICE:
The information in this E-Mail may be confidential and may be legally 
privileged. It is intended solely for the addressee(s). If you are not the 
intended recipient, any disclosure, copying, distribution or any action 
taken or omitted to be taken in reliance on this E-Mail, is prohibited and 
may be unlawful. If you have received this E-Mail message in error, notify 
the sender by reply E-Mail and delete the message.

John Hardin <jh...@impsec.org> 
03/11/2008 05:28 PM

To
JDavila@languageworks.com
cc
users@spamassassin.apache.org
Subject
Re: Whitelist Question






On Tue, 11 Mar 2008, JDavila@languageworks.com wrote:

> Content analysis details:   (5.7 points, 10.0 required)

Also: it didn't cross your spam threshold, so what are you complaining 
about?

-- 
  John Hardin KA7OHZ                    http://www.impsec.org/~jhardin/
  jhardin@impsec.org    FALaholic #11174     pgpk -a jhardin@impsec.org
  key: 0xB8732E79 -- 2D8C 34F4 6411 F507 136C  AF76 D822 E6E6 B873 2E79
-----------------------------------------------------------------------
   There is no doubt in my mind that millions of lives could have been
   saved if the people were not "brainwashed" about gun ownership and
   had been well armed. ... Gun haters always want to forget the Warsaw
   Ghetto uprising, which is a perfect example of how a ragtag,
   half-starved group of Jews took 10 handguns and made asses out of
   the Nazis.                        -- Theodore Haas, Dachau Survivor
-----------------------------------------------------------------------
  3 days until Albert Einstein's 129th Birthday

Re: Whitelist Question

Posted by John Hardin <jh...@impsec.org>.
On Tue, 11 Mar 2008, JDavila@languageworks.com wrote:

> Content analysis details:   (5.7 points, 10.0 required)

Also: it didn't cross your spam threshold, so what are you complaining 
about?

-- 
  John Hardin KA7OHZ                    http://www.impsec.org/~jhardin/
  jhardin@impsec.org    FALaholic #11174     pgpk -a jhardin@impsec.org
  key: 0xB8732E79 -- 2D8C 34F4 6411 F507 136C  AF76 D822 E6E6 B873 2E79
-----------------------------------------------------------------------
   There is no doubt in my mind that millions of lives could have been
   saved if the people were not "brainwashed" about gun ownership and
   had been well armed. ... Gun haters always want to forget the Warsaw
   Ghetto uprising, which is a perfect example of how a ragtag,
   half-starved group of Jews took 10 handguns and made asses out of
   the Nazis.                        -- Theodore Haas, Dachau Survivor
-----------------------------------------------------------------------
  3 days until Albert Einstein's 129th Birthday

Re: Whitelist Question

Posted by JD...@languageworks.com.
Here is the header info. What is the alternate solution to using 
whitelist_from ? I  been also trying to setup AWL via MySQL.....no luck on 
that. 
I use Exim for mail then , it relays to Lotus Domino.....if that helps. 


Content analysis details:   (5.7 points, 10.0 required)
                 pts rule name              description
                 ---- ---------------------- 
--------------------------------------------------
                 -4.0 RCVD_IN_DNSWL_MED      RBL: Sender listed at 
http://www.dnswl.org/, medium
                 trust
                 [199.67.179.116 listed in list.dnswl.org]
                 1.0 EXTRA_MPART_TYPE       Header has extraneous 
Content-type:...type= entry
                 -0.0 SPF_HELO_PASS          SPF: HELO matches SPF record
                 1.8 SUBJ_ALL_CAPS          Subject is all capitals
                 -0.0 SPF_PASS               SPF: sender matches SPF 
record
                 0.0 HTML_MESSAGE           BODY: HTML included in message
                 1.4 SARE_GIF_ATTACH        FULL: Email has a inline gif
                 1.5 MY_CID_AND_ARIAL2      SARE CID and Arial2
                 4.0 SARE_FORGED_CITI       Message appears to be forged, 
(citibank.com)

Jeremy Davila 
Systems Administrator
Direct: 646-205-2136

The LanguageWorks, Inc.
1123 Broadway, Suite 201
New York, NY 10010




The LanguageWorks, Inc. is an ISO 9001:2000 certified company which: 
"Facilitates global communication by providing foreign language 
translation, editing, proofreading, and cultural analysis. Additional 
services include on-site interpreting and document review, foreign 
language page layout, conversion of web sites into multiple languages, and 
multilingual voice-overs for radio spots and video productions."

CONFIDENTIALITY NOTICE:
The information in this E-Mail may be confidential and may be legally 
privileged. It is intended solely for the addressee(s). If you are not the 
intended recipient, any disclosure, copying, distribution or any action 
taken or omitted to be taken in reliance on this E-Mail, is prohibited and 
may be unlawful. If you have received this E-Mail message in error, notify 
the sender by reply E-Mail and delete the message.

John Hardin <jh...@impsec.org> 
03/11/2008 12:47 PM

To
JDavila@languageworks.com
cc
users@spamassassin.apache.org
Subject
Re: Whitelist Question






On Tue, 11 Mar 2008, JDavila@languageworks.com wrote:

> I add users to whitelist in the local.cf file "whitelist_from
> user@example.com" but they still get tagged as Spam, is there a
> altnerative solution.

(1) Don't use whitelist_from, it is too easy for spammers to spoof. Use 
one of the other whitelist options. whitelist_from is a last resort 
option.

(2) Post *all* the headers from a message that was incorrectly marked as 
spam, as well as the whitelist command you put in that you think should 
have whitelisted that message.

-- 
  John Hardin KA7OHZ                    http://www.impsec.org/~jhardin/
  jhardin@impsec.org    FALaholic #11174     pgpk -a jhardin@impsec.org
  key: 0xB8732E79 -- 2D8C 34F4 6411 F507 136C  AF76 D822 E6E6 B873 2E79
-----------------------------------------------------------------------
   Win95: Where do you want to go today?
   Vista: Where will Microsoft allow you to go today?
-----------------------------------------------------------------------
  3 days until Albert Einstein's 129th Birthday

Re: Whitelist Question

Posted by John Hardin <jh...@impsec.org>.
On Tue, 11 Mar 2008, JDavila@languageworks.com wrote:

> I add users to whitelist in the local.cf file "whitelist_from
> user@example.com" but they still get tagged as Spam, is there a
> altnerative solution.

(1) Don't use whitelist_from, it is too easy for spammers to spoof. Use 
one of the other whitelist options. whitelist_from is a last resort 
option.

(2) Post *all* the headers from a message that was incorrectly marked as 
spam, as well as the whitelist command you put in that you think should 
have whitelisted that message.

-- 
  John Hardin KA7OHZ                    http://www.impsec.org/~jhardin/
  jhardin@impsec.org    FALaholic #11174     pgpk -a jhardin@impsec.org
  key: 0xB8732E79 -- 2D8C 34F4 6411 F507 136C  AF76 D822 E6E6 B873 2E79
-----------------------------------------------------------------------
   Win95: Where do you want to go today?
   Vista: Where will Microsoft allow you to go today?
-----------------------------------------------------------------------
  3 days until Albert Einstein's 129th Birthday

Re: Whitelist Question

Posted by Evan Platt <ev...@espphotography.com>.
Sure - a procmail recipe would work.

Or, provide an example header and an example entry from your local.cf 
so maybe someone here can see if there's something incorrect.

At 09:39 AM 3/11/2008, JDavila@languageworks.com wrote:

>I add users to whitelist in the local.cf file "whitelist_from 
>user@example.com" but they still get tagged as Spam, is there a 
>altnerative solution.
>- Jeremy