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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/10/08 17:58:12 UTC

[Bug 123444] New: CRASH when select 'Print selection' with message "Access Violation - no RTTI data

https://issues.apache.org/ooo/show_bug.cgi?id=123444

            Bug ID: 123444
        Issue Type: DEFECT
           Summary: CRASH when select 'Print selection' with message
                    "Access Violation - no RTTI data
           Product: Writer
           Version: 4.0.1
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Keywords: crash
          Severity: normal
          Priority: P3
         Component: printing
          Assignee: issues@openoffice.apache.org
          Reporter: rainerbielefeld_ooo_qa@bielefeldundbuss.de
                CC: issues@openoffice.apache.org

Created attachment 81728
  --> https://issues.apache.org/ooo/attachment.cgi?id=81728&action=edit
Sample Document

I see that with any Writer document (Calc and Draw not affected) with any
printer.

Steps how to reproduce with "AOO 4.0.1   – German UI / German locale  [Rev.
1524958 2013-09-20 11:40:29]" on  German WIN7 Home Premium (64bit)", “historic”
 4.0  User Profile used for all  predecessor versions:

1. Open attached sample document from AOO start center
2. Select 2 dots on page 1 (does not matter what
3. Menu 'File -> Print -> General'
4. Click radio buttons for selection (one after the other) 'All Pages ->
   Pages -> Selection'
   Bug: CRASH when click 'Selection'                                     :-(

Additional info: 
(a) not related to Printer or document, I always see that
(b) Already reproducible with:
* "AOO 4.1.0-Dev – English  UI / German locale - [AOO410m1(Build:9750)  -  
   Rev. 1520414 Rev.1520414]" on German WIN7 Home
Premium (64bit)", own separate user profile.
(c) Was still ok with: 
* "AOO 4.0.0 Final – German UI / German locale -  [AOO400m3(Build:9702)  - 
   Rev. 1505643  2013-07-23]" on German WIN7 Home Premium (64bit)", 
   own separate user profile
* server installation of  " AOO 4.0.0-Dev  – English UI / German locale
  [AOO400m1(Build:9700) - Rev. 1457992 – Rev.1457606  ((2013-03-19))]" 
  on German WIN7 Home Premium (64bit)", own separate user profile 
(d) I also see the crash with same version Swedish UI
(e) PDF export not affected
(f) very similar to "Bug 119189 - Print Selection crash Writer when is chosen 
    again"

Some more tests later

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[Bug 123444] CRASH when choosing "Selection" radio button on "Print" dialog

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|CRASH when select 'Print    |CRASH when choosing
                   |selection' with message     |"Selection" radio button on
                   |"Access Violation - no RTTI |"Print" dialog
                   |data"                       |

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[Bug 123444] CRASH when choosing "Selection" radio button on "Print" dialog

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

Oliver-Rainer Wittmann <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|ACCEPTED                    |RESOLVED
         Resolution|---                         |FIXED
   Target Milestone|---                         |4.1.0

--- Comment #8 from Oliver-Rainer Wittmann <or...@apache.org> ---
fixed on trunk for AOO 4.1.0

IMPORTANT NOTE for verification:
Please double-check, if bug 121125 and bug 122868 are still fixed.

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[Bug 123444] CRASH when choosing "Selection" radio button on "Print" dialog

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |VERIFIED

--- Comment #9 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
Fix VERIFIED with  "AOO 4.1.0-Dev – English  UI / German locale -
[AOO410m1(Build:9750)  -  Rev. 1530680 - 2013-10-11]" on German WIN7 Home
Premium (64bit)", own separate user profile

Also VERIFIED  bug 121125 and bug 122868 with above mentioned version.

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[Bug 123444] CRASH when select 'Print selection' with message "Access Violation - no RTTI data"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Latest|---                         |4.0.1
    Confirmation on|                            |
            Version|4.0.1                       |4.0.0
           See Also|                            |https://issues.apache.org/o
                   |                            |oo/show_bug.cgi?id=119189,
                   |                            |https://issues.apache.org/o
                   |                            |oo/show_bug.cgi?id=123063
            Summary|CRASH when select 'Print    |CRASH when select 'Print
                   |selection' with message     |selection' with message
                   |"Access Violation - no RTTI |"Access Violation - no RTTI
                   |data                        |data"

--- Comment #1 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
(b) Already Reproducible with sever installation of "AOO 4.1.0-Dev – English 
UI 
   / German locale - [AOO410m1(Build:9750)  -  Rev. 1516435  2013-08-24]" 
   on German WIN7 Home Premium (64bit)", own separate user profile.
(c) Was still ok with sever installation of "AOO 4.0.0-Dev – German UI 
    / German locale - [AAOO400m3(Build:9702)  -  Rev. 1513120  2013-08-13]"
    on German WIN7 Home Premium (64bit)", own separate user profile.
(g) Latest confirmation for AOO  4.1.0-dev, but because of incomplete LCo 
    selector (Bug Bug 123063) no correct information can be left.

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[Bug 123444] CRASH when choosing "Selection" radio button on "Print" dialog

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

--- Comment #10 from Oliver-Rainer Wittmann <or...@apache.org> ---
(In reply to Rainer Bielefeld from comment #9)
> Fix VERIFIED with  "AOO 4.1.0-Dev – English  UI / German locale -
> [AOO410m1(Build:9750)  -  Rev. 1530680 - 2013-10-11]" on German WIN7 Home
> Premium (64bit)", own separate user profile
> 
> Also VERIFIED  bug 121125 and bug 122868 with above mentioned version.

Thx for the fast verification.

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[Bug 123444] CRASH when select 'Print selection' with message "Access Violation - no RTTI data"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

brinzing <ol...@gmx.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oliver.brinzing@gmx.de

--- Comment #2 from brinzing <ol...@gmx.de> ---
confirming crash

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[Bug 123444] CRASH when select 'Print selection' with message "Access Violation - no RTTI data"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |orw@apache.org

--- Comment #4 from Ariel Constenla-Haile <ar...@apache.org> ---
Looks like related to Bug 122868 / Bug 121125
Setting orw on Cc

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[Bug 123444] CRASH when select 'Print selection' with message "Access Violation - no RTTI data

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
           Hardware|All                         |PC
                 OS|All                         |Windows 7

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[Bug 123444] CRASH when choosing "Selection" radio button on "Print" dialog

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

--- Comment #6 from Oliver-Rainer Wittmann <or...@apache.org> ---
fix in progress.

this crash is caused by change made for bug 121125 and have been overseen in
the corresponding fix (bug 122868)

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[Issue 123444] CRASH when choosing "Selection" radio button on "Print" dialog

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

Clarence GUO <cl...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|VERIFIED                    |CLOSED
                 CC|                            |clarence.guo.bj@gmail.com

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[Bug 123444] CRASH when select 'Print selection' with message "Access Violation - no RTTI data"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |CONFIRMED
     Ever confirmed|0                           |1
                 OS|Windows 7                   |All

--- Comment #3 from Ariel Constenla-Haile <ar...@apache.org> ---
Reproduced on Linux 64 bit

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[Bug 123444] CRASH when choosing "Selection" radio button on "Print" dialog

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

--- Comment #7 from SVN Robot <sv...@dev.null.org> ---
"orw" committed SVN revision 1530557 into trunk:
123444: method <SwXTextDocument::getRendererCount(..)> - clear of rendering
d...

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[Bug 123444] CRASH when choosing "Selection" radio button on "Print" dialog

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123444

Oliver-Rainer Wittmann <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|CONFIRMED                   |ACCEPTED
           Assignee|issues@openoffice.apache.or |orw@apache.org
                   |g                           |

--- Comment #5 from Oliver-Rainer Wittmann <or...@apache.org> ---
I reproduced the crash on my local trunk build (rev. 1527563)

Taking over to have a deeper look.

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