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Posted to user@ofbiz.apache.org by Pradeep Kumar <pr...@palindromesoftware.com> on 2008/09/25 20:39:42 UTC
Could you please tell me the reason for this problem
Hi all,
I have integrated the the cybersource as my payment management system to
process our payments. It is working properly. But vocationally it is causing
problem. ie Even after getting the rejected(REJECT) response from the
cybersource the orders are getting created.
Why this is happening and what might be the reason? In which area I need to
analyze to solve this problem?
--
With regards,
S K Pradeep kumar
Re: Could you please tell me the reason for this problem
Posted by BJ Freeman <bj...@free-man.net>.
looks like your not using ofbiz with its embedded tomcat.
you have many errors.
if you run this in a the embedded mode and show not all the logs, but
the entries in the logs that relate to this error from the runtime/logs
files, then we can help
Pradeep Kumar sent the following on 9/25/2008 12:52 PM:
> Hello sir,
>
> I am using svn ver : ofbiz_582338
> I am using service ccAuth
> And please find the attached logs.
> Problem with order Id :
> RAF11948<https://www.rafcollection.com/emartorder/control/orderview?orderId=RAF11948>
>
>
> On Fri, Sep 26, 2008 at 12:19 AM, BJ Freeman <bj...@free-man.net> wrote:
>
>> what service are you calling from the product store to deal with
>> cybersource
>> what svn rev are you using?
>> please include the logs relative to this.
>>
>>
>> Pradeep Kumar sent the following on 9/25/2008 11:39 AM:
>>> Hi all,
>>>
>>> I have integrated the the cybersource as my payment management system to
>>> process our payments. It is working properly. But vocationally it is
>> causing
>>> problem. ie Even after getting the rejected(REJECT) response from the
>>> cybersource the orders are getting created.
>>> Why this is happening and what might be the reason? In which area I need
>> to
>>> analyze to solve this problem?
>>>
>>>
>>>
>>>
>>
>
>
Re: Could you please tell me the reason for this problem
Posted by Pradeep Kumar <pr...@palindromesoftware.com>.
Hello sir,
I am using svn ver : ofbiz_582338
I am using service ccAuth
And please find the attached logs.
Problem with order Id :
RAF11948<https://www.rafcollection.com/emartorder/control/orderview?orderId=RAF11948>
On Fri, Sep 26, 2008 at 12:19 AM, BJ Freeman <bj...@free-man.net> wrote:
> what service are you calling from the product store to deal with
> cybersource
> what svn rev are you using?
> please include the logs relative to this.
>
>
> Pradeep Kumar sent the following on 9/25/2008 11:39 AM:
> > Hi all,
> >
> > I have integrated the the cybersource as my payment management system to
> > process our payments. It is working properly. But vocationally it is
> causing
> > problem. ie Even after getting the rejected(REJECT) response from the
> > cybersource the orders are getting created.
> > Why this is happening and what might be the reason? In which area I need
> to
> > analyze to solve this problem?
> >
> >
> >
> >
>
>
--
With regards,
S K Pradeep kumar
Re: Could you please tell me the reason for this problem
Posted by BJ Freeman <bj...@free-man.net>.
what service are you calling from the product store to deal with
cybersource
what svn rev are you using?
please include the logs relative to this.
Pradeep Kumar sent the following on 9/25/2008 11:39 AM:
> Hi all,
>
> I have integrated the the cybersource as my payment management system to
> process our payments. It is working properly. But vocationally it is causing
> problem. ie Even after getting the rejected(REJECT) response from the
> cybersource the orders are getting created.
> Why this is happening and what might be the reason? In which area I need to
> analyze to solve this problem?
>
>
>
>
Re: Could you please tell me the reason for this problem
Posted by BJ Freeman <bj...@free-man.net>.
Could you please open a Jira issue, if you going to patch this ?
http://docs.ofbiz.org/display/OFBADMIN/OFBiz+Contributors+Best+Practices
BJ Freeman sent the following on 9/25/2008 11:46 PM:
> orders are created and held in that mode till an valid authorization or
> a cancel do to length of time open.
> if an authorization fails, then a retry is done till retries expire.
>
>
> had a look at the cybersource code.
> service cyberSourceCCAuth
> found this TODO
> private static void processAuthResult(Map reply, Map<String, Object>
> result) {
> String decision = getDecision(reply);
> if ("ACCEPT".equalsIgnoreCase(decision)) {
> result.put("authCode",
> reply.get("ccAuthReply_authorizationCode"));
> result.put("authResult", Boolean.TRUE);
> } else {
> result.put("authCode", decision);
> result.put("authResult", Boolean.FALSE);
> // TODO: based on reasonCode populate the following flags as
> applicable: resultDeclined, resultNsf, resultBadExpire, resultBadCardNumber
> }
> result.put("authFlag", reply.get("ccAuthReply_reasonCode"));
> is returned.
> https://demo.hotwaxmedia.com/webtools/control/availableServices?sel_service_name=cyberSourceCCAuth
> shows the authFlag as a return
>
> in PaymentGatewayServices.java #processAuthResult()
>
> response.set("gatewayFlag", context.get("authFlag"));
> response.set("gatewayMessage", context.get("authMessage"));
> response.set("transactionDate", UtilDateTime.nowTimestamp());
>
> if (Boolean.TRUE.equals((Boolean)
> context.get("resultDeclined"))) response.set("resultDeclined", "Y");
> if (Boolean.TRUE.equals((Boolean) context.get("resultNsf")))
> response.set("resultNsf", "Y");
> if (Boolean.TRUE.equals((Boolean)
> context.get("resultBadExpire"))) response.set("resultBadExpire", "Y");
> if (Boolean.TRUE.equals((Boolean)
> context.get("resultBadCardNumber"))) response.set("resultBadCardNumber",
> "Y");
>
> so the gatewayFlag is never evaluated and the
> resultDeclined, resultNsf, resultBadExpire, resultBadCardNumber
> flags are never set in the cybersource code so they are not acted on
> specfically
> if (Boolean.TRUE.equals((Boolean)
> context.get("resultDeclined"))) response.set("resultDeclined", "Y");
>
> hope that helps.
>
> Raj Saini sent the following on 9/25/2008 10:11 PM:
>> What is wrong with order creation if payment is rejected? AFAIK, order
>> is created before it goes to the payment processor and if payment is
>> rejected order is created in CREATED state. Is this not correct behavior?
>>
>> Thanks,
>>
>> Raj
>>
>> Pradeep Kumar wrote:
>>> Hi all,
>>>
>>> I have integrated the the cybersource as my payment management system to
>>> process our payments. It is working properly. But vocationally it is
>>> causing
>>> problem. ie Even after getting the rejected(REJECT) response from the
>>> cybersource the orders are getting created.
>>> Why this is happening and what might be the reason? In which area I
>>> need to
>>> analyze to solve this problem?
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>
>
>
>
Re: Could you please tell me the reason for this problem
Posted by BJ Freeman <bj...@free-man.net>.
orders are created and held in that mode till an valid authorization or
a cancel do to length of time open.
if an authorization fails, then a retry is done till retries expire.
had a look at the cybersource code.
service cyberSourceCCAuth
found this TODO
private static void processAuthResult(Map reply, Map<String, Object>
result) {
String decision = getDecision(reply);
if ("ACCEPT".equalsIgnoreCase(decision)) {
result.put("authCode",
reply.get("ccAuthReply_authorizationCode"));
result.put("authResult", Boolean.TRUE);
} else {
result.put("authCode", decision);
result.put("authResult", Boolean.FALSE);
// TODO: based on reasonCode populate the following flags as
applicable: resultDeclined, resultNsf, resultBadExpire, resultBadCardNumber
}
result.put("authFlag", reply.get("ccAuthReply_reasonCode"));
is returned.
https://demo.hotwaxmedia.com/webtools/control/availableServices?sel_service_name=cyberSourceCCAuth
shows the authFlag as a return
in PaymentGatewayServices.java #processAuthResult()
response.set("gatewayFlag", context.get("authFlag"));
response.set("gatewayMessage", context.get("authMessage"));
response.set("transactionDate", UtilDateTime.nowTimestamp());
if (Boolean.TRUE.equals((Boolean)
context.get("resultDeclined"))) response.set("resultDeclined", "Y");
if (Boolean.TRUE.equals((Boolean) context.get("resultNsf")))
response.set("resultNsf", "Y");
if (Boolean.TRUE.equals((Boolean)
context.get("resultBadExpire"))) response.set("resultBadExpire", "Y");
if (Boolean.TRUE.equals((Boolean)
context.get("resultBadCardNumber"))) response.set("resultBadCardNumber",
"Y");
so the gatewayFlag is never evaluated and the
resultDeclined, resultNsf, resultBadExpire, resultBadCardNumber
flags are never set in the cybersource code so they are not acted on
specfically
if (Boolean.TRUE.equals((Boolean)
context.get("resultDeclined"))) response.set("resultDeclined", "Y");
hope that helps.
Raj Saini sent the following on 9/25/2008 10:11 PM:
> What is wrong with order creation if payment is rejected? AFAIK, order
> is created before it goes to the payment processor and if payment is
> rejected order is created in CREATED state. Is this not correct behavior?
>
> Thanks,
>
> Raj
>
> Pradeep Kumar wrote:
>> Hi all,
>>
>> I have integrated the the cybersource as my payment management system to
>> process our payments. It is working properly. But vocationally it is
>> causing
>> problem. ie Even after getting the rejected(REJECT) response from the
>> cybersource the orders are getting created.
>> Why this is happening and what might be the reason? In which area I
>> need to
>> analyze to solve this problem?
>>
>>
>>
>>
>>
>
>
>
>
Re: Could you please tell me the reason for this problem
Posted by Raj Saini <ra...@gmail.com>.
What is wrong with order creation if payment is rejected? AFAIK, order
is created before it goes to the payment processor and if payment is
rejected order is created in CREATED state. Is this not correct behavior?
Thanks,
Raj
Pradeep Kumar wrote:
> Hi all,
>
> I have integrated the the cybersource as my payment management system to
> process our payments. It is working properly. But vocationally it is causing
> problem. ie Even after getting the rejected(REJECT) response from the
> cybersource the orders are getting created.
> Why this is happening and what might be the reason? In which area I need to
> analyze to solve this problem?
>
>
>
>
>