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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/12/23 21:37:23 UTC

[Issue 127259] New: Open Office cannot operate due to non-existent user having open file

https://bz.apache.org/ooo/show_bug.cgi?id=127259

          Issue ID: 127259
        Issue Type: DEFECT
           Summary: Open Office cannot operate due to non-existent user
                    having open file
           Product: Installation
           Version: 4.1.3
          Hardware: Mac
                OS: macOS 10.12
            Status: UNCONFIRMED
          Keywords: crash, usability
          Severity: Blocker
          Priority: P5 (lowest)
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: jdfeka@gmail.com
  Target Milestone: ---

Created attachment 85897
  --> https://bz.apache.org/ooo/attachment.cgi?id=85897&action=edit
screenshot of error message generated when I attempt ro run Openoffice.

I have found it impossible to start Open Office due to the fact that the system
advises me that there is another instance of the program running which, to my
knowlege, there is not.

I have deleted and re-installed the complete OpenOffice app, and have even
re-installed my OSX,  and both are at their latest upgrades.  I still get the
error message which is shown in the screenshot I have attached.   How can I
"close" the supposed application when I have never started it?

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[Issue 127259] Open Office cannot operate due to non-existent user having open file

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127259

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |oooforum@free.fr
         Resolution|---                         |NOT_AN_ISSUE

--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
You are in wrong place here, this is a bug tracking system and not a help-desk.
AOO 4.1.3 runs fine with OSX.
For this kind of problem, you can post on the end-user forum.
https://forum.openoffice.org/en/forum/viewtopic.php?f=17&p=382950

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[Issue 127259] Open Office cannot operate due to non-existent user having open file

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127259

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED
           Severity|Blocker                     |Normal

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