[Bug 119413] Problem with comments (notes) in RTF documents in Apache OpenOffice 3.4.0 (Final)

[bu...@apache.org]

https://issues.apache.org/ooo/show_bug.cgi?id=119413

Krissada Dechokul <kd...@my.fit.edu> changed:

           What    |Removed                     |Added
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                 CC|                            |kdechokul2012@my.fit.edu

--- Comment #8 from Krissada Dechokul <kd...@my.fit.edu> ---
Created attachment 81730
  --> https://issues.apache.org/ooo/attachment.cgi?id=81730&action=edit
Comments in OO Writer and Microsoft Word

I was able to replicate this bug on Windows 7 Professional (Build 7601: Service
Pack 1) using OpenOffice version 4.0.1 [Branch AOO401m5 Build: 9714 (Rev.
1524958)].

I opened the RTF document provided by Timon with OpenOffice Writer and noticed
that the comments in the document was missing. I then tried to open the same
RTF document with Microsoft Word (Microsoft Office Professional 2010) and found
the missing comments appeared in the document.

I also tried the following steps to replicate the bug.
1. Open the OpenOffice Writer
2. Add some text into the document
3. Add some comments by going to the Insert menu and select the Comments option
4. Save the document in Rich Text Format (.rtf)
5. The OpenOffice Writer will ask for a confirmation, select Keep Current
Format option
6. Close the document
7. Now try to open the document again with OpenOffice Writer, all comments are
gone…
8. Now try to open the same document with Microsoft Word, all comments are
there… 

To demonstrate this issue even further… 
9. Try reopening this document with OpenOffice Writer, add some new comments,
hit save button, and then close the document
10. Now try to open this document with Microsoft Word, the new comments are
there, but all old comments were gone presumed to be discarded during the
saving… (not to mention that there is no comment at all if you open this
document again with OpenOffice Writer)

I further investigated this issue and noticed that the Comments option under
the View menu in OpenOffice Writer was disabled, while you can toggle the
comments view in Microsoft Word, suggesting that OpenOffice Writer completely
ignore the comments information in the RTF document (please see the
attachment).

Note: This bug should really get fixed. If people did not know that their
comments and notes were discarded during saving, they will lose their previous
comments and notes forever and would unavoidably feel really frustrated with
OpenOffice product.

This bug was also being discussed in bug #118571

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