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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/05/06 23:22:40 UTC
[Bug 122245] New: OpenOffice does NOT open - fatal error
https://issues.apache.org/ooo/show_bug.cgi?id=122245
Bug ID: 122245
Issue Type: DEFECT
Summary: OpenOffice does NOT open - fatal error
Classification: Application
Product: Installation
Version: AOO 3.4.1
Hardware: PC
OS: Windows, all
Status: UNCONFIRMED
Severity: blocker
Priority: P3
Component: ui
Assignee: issues@openoffice.apache.org
Reporter: valandro.laura@gmail.com
CC: issues@openoffice.apache.org
Created attachment 80646
--> https://issues.apache.org/ooo/attachment.cgi?id=80646&action=edit
Screenshot of the error
Tried uninstalling, reinstalling, waited a few months, uninstalled again,
reinstalled. BLAH BLAH BLAH. It is a bit annoying.
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[Bug 122245] Fatal error when Launch
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122245
rainerbielefeld <ra...@bielefeldundbuss.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Resolution|--- |IRREPRODUCIBLE
--- Comment #2 from rainerbielefeld <ra...@bielefeldundbuss.de> ---
Closing issue due to reporter's inactivity.
@reporter:
Please feel free to reopen this issue if you find out that the problem still
exists in the latest release of AOO and if you can provide requested additional
information.
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[Bug 122245] Fatal error when Launch
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122245
rainerbielefeld <ra...@bielefeldundbuss.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |needmoreinfo, oooqa
CC| |rainerbielefeld_ooo_qa@biel
| |efeldundbuss.de
Summary|OpenOffice does NOT open - |Fatal error when Launch
|fatal error |
Severity|blocker |major
--- Comment #1 from rainerbielefeld <ra...@bielefeldundbuss.de> ---
NOT reproducible with server installation of "AOO 3.4.1 – German UI / German
locale [AOO341m1(Build:9593) - Rev.1372282]" on WIN7 Home Premium (64bit)", own
separate user profile
This MIGHT be AOO related, but I think there is something wrong un user's PC.
@Laura Valandro:
If you don't even tell your WIN version it's difficult to help you, we need
precise information!
Please add all information requested in following:
f) add information
f3) concerning your PC
f4) concerning your Operating System (Version, Distribution, Language)
f5) concerning your AOO localization (UI language, Locale setting)
f7) how you launch AOO and how you opened the sample document
f8) Whether your problem persists when you renamed your user profile
before you launch AOO (please see
<https://wiki.documentfoundation.org/UserProfile#User_profile_location>)
f9) Whether that worked in former OOO / AOO Versions
For f8 you should try
f81) Rename User Profile folder from "...\AppData\Roaming\OpenOffice.org\3" to
"...\AppData\Roaming\OpenOffice.org\3_X" before you launch LibO
If that does not help:
f82) In your AOO program folder make a backup copy of file "bootstrap.ini" and
modify "UserInstallation=$SYSUSERCONFIG/OpenOffice.org/3" (or what ever you
will find there, please leave a note here) to
"UserInstallation=$ORIGIN/../Data/settings" and tell your results here.
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