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Posted to users@openoffice.apache.org by Jennifer Johns <je...@gmail.com> on 2012/08/12 15:39:02 UTC
Write Program Crashing
I have a ms word document saved in .doc format that i am trying to open on my macbook pro running os x 10.7.4 every time i try to open it with open office it crashes and won't work I tried the suggested fix of deleting the saved application state and reinstalling but it didn't fix the issue…..help please!
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Re: Write Program Crashing SOLVED
Posted by Shenfeng Liu <li...@gmail.com>.
Jennifer,
Thanks very much for your confirming of this issue!
- Shenfeng
2012/8/13 Jennifer Johns <je...@gmail.com>
> I have actually figured it out thanks to everyones ideas and thoughts…..I
> was trying to open the file from the apple mail program and it was indeed
> corrupted….i went online to my gmail account and tried to open it from the
> original email on the internet and it opened just fine….so I saved it into
> ODT format and it is working great! THANK YOU ALL
> On Aug 12, 2012, at 6:22 PM, Shenfeng Liu wrote:
>
> Jennifer,
> If the crash happen only against a specific document (means the
> OpenOffice Writer on your mac can open other .doc documents with no
> problem), I wonder if it is possible for you to share the problematic file,
> so that we can analysis the root cause?
> BTW, can I confirm which version of OpenOffice are you using?
>
> - Shenfeng
>
>
> 2012/8/13 Hagar Delest <ha...@laposte.net>
>
>> Hi,
>>
>> Try to reset your AOO user profile: http://user.services.**
>> openoffice.org/en/forum/**viewtopic.php?p=58403#p58403<http://user.services.openoffice.org/en/forum/viewtopic.php?p=58403#p58403>
>>
>> Hagar
>>
>>
>> Le 12/08/2012 15:39, Jennifer Johns a écrit :
>>
>>
>> I have a ms word document saved in .doc format that i am trying to open
>>> on my macbook pro running os x 10.7.4 every time i try to open it with open
>>> office it crashes and won't work I tried the suggested fix of deleting the
>>> saved application state and reinstalling but it didn't fix the issue…..help
>>> please!
>>>
>>
>> ------------------------------**------------------------------**---------
>> To unsubscribe, e-mail: ooo-users-unsubscribe@**incubator.apache.org<oo...@incubator.apache.org>
>> For additional commands, e-mail: ooo-users-help@incubator.**apache.org<oo...@incubator.apache.org>
>>
>>
>
>
Re: Write Program Crashing
Posted by Shenfeng Liu <li...@gmail.com>.
Jennifer,
If the crash happen only against a specific document (means the
OpenOffice Writer on your mac can open other .doc documents with no
problem), I wonder if it is possible for you to share the problematic file,
so that we can analysis the root cause?
BTW, can I confirm which version of OpenOffice are you using?
- Shenfeng
2012/8/13 Hagar Delest <ha...@laposte.net>
> Hi,
>
> Try to reset your AOO user profile: http://user.services.**
> openoffice.org/en/forum/**viewtopic.php?p=58403#p58403<http://user.services.openoffice.org/en/forum/viewtopic.php?p=58403#p58403>
>
> Hagar
>
>
> Le 12/08/2012 15:39, Jennifer Johns a écrit :
>
>
> I have a ms word document saved in .doc format that i am trying to open
>> on my macbook pro running os x 10.7.4 every time i try to open it with open
>> office it crashes and won't work I tried the suggested fix of deleting the
>> saved application state and reinstalling but it didn't fix the issue…..help
>> please!
>>
>
> ------------------------------**------------------------------**---------
> To unsubscribe, e-mail: ooo-users-unsubscribe@**incubator.apache.org<oo...@incubator.apache.org>
> For additional commands, e-mail: ooo-users-help@incubator.**apache.org<oo...@incubator.apache.org>
>
>
Re: Write Program Crashing
Posted by Hagar Delest <ha...@laposte.net>.
Hi,
Try to reset your AOO user profile: http://user.services.openoffice.org/en/forum/viewtopic.php?p=58403#p58403
Hagar
Le 12/08/2012 15:39, Jennifer Johns a écrit :
> I have a ms word document saved in .doc format that i am trying to open on my macbook pro running os x 10.7.4 every time i try to open it with open office it crashes and won't work I tried the suggested fix of deleting the saved application state and reinstalling but it didn't fix the issue…..help please!
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