You are viewing a plain text version of this content. The canonical link for it is here.
Posted to dev@ofbiz.apache.org by "Hans Bakker (JIRA)" <ji...@apache.org> on 2009/06/16 14:45:07 UTC
[jira] Commented: (OFBIZ-2561) Implementing Customer Service
functionality
[ https://issues.apache.org/jira/browse/OFBIZ-2561?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12720103#action_12720103 ]
Hans Bakker commented on OFBIZ-2561:
------------------------------------
Thank you for your input however, we already have a "customer service" called "customer request" so why did you not use that?
There should be a very good reason for adding entities. Most of them we already have.
> Implementing Customer Service functionality
> --------------------------------------------
>
> Key: OFBIZ-2561
> URL: https://issues.apache.org/jira/browse/OFBIZ-2561
> Project: OFBiz
> Issue Type: New Feature
> Components: marketing
> Affects Versions: SVN trunk
> Reporter: Serveen Kaur
> Fix For: SVN trunk
>
> Attachments: SFA_CustomerService.patch
>
> Original Estimate: 48h
> Remaining Estimate: 48h
>
> I am implementing customer service functionality in SFA.
> Screens for Customer Service include Query, Solution, Services.
> In Customer Service customer can ask any query related to product.Solution to that query is provided to customer by employee via email notification.
--
This message is automatically generated by JIRA.
-
You can reply to this email to add a comment to the issue online.