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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/11/26 20:06:35 UTC

[Bug 121410] New: Crash after adding animation

https://issues.apache.org/ooo/show_bug.cgi?id=121410

            Bug ID: 121410
        Issue Type: DEFECT
           Summary: Crash after adding animation
    Classification: Application
           Product: presentation
           Version: AOO 3.4.1
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: editing
          Assignee: issues@openoffice.apache.org
          Reporter: robweir@apache.org
                CC: issues@openoffice.apache.org

Reported to the dev list:

Hello
I wonder if you would please pass this bug report to whoever cares about it....

I use Impress 3.4.1 on XP SP3.

On a presentation today, I created a text box, font Jane Austen (a script type
font).
In custom animation I selected Appear, On click
Properties Text animation: As one object
Effects: Animate: Letter by letter.
Selected ok and OpenOffice crashed.
I repeated the exercise several times and it crashed at the same point

HTH


Tony Hagon
Glenrhu
Bowermadden
Scotland

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[Bug 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|anilmotupalle@gmail.com     |xavi_dandy@hotmail.com

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[Issue 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

--- Comment #11 from SVN Robot <sv...@dev.null.org> ---
"alg" committed SVN revision 1604147 into trunk:
i121410 Secured usage of pTextGroup

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[Issue 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

Ilya Komendantov <od...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |odessaqacommunity@gmail.com

--- Comment #4 from Ilya Komendantov <od...@gmail.com> ---
Bug Advocacy student.

Operation System: Windows 7 x64, Windows 8 Pro x64
Open Office: Apache OpenOffice 4.1.0 
AOO410m18(Build:9764)  -  Rev. 1589052
2014-04-22 11:43:54 (Di, 22 Apr 2014)

I was able to repro this issue with such steps:

1. Create a new presentation
2. Write some text (e.g. Test) in the title (or in another textbox) of first
slide
3. Click on Title box (with entered text) to select it
4. Add any custom animation with Effect, Timing and Text Animation tabs (e.g.
Appear, Box, Circle, etc)
5. Invoke Effect options. Timing tab. Choose: Start effect on click of: "Title
text Test1 : Test"
6. Text Animation tab. Choose: Group text: "As one object"
7. Click Ok
==>
Impress crashes

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[Issue 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

Armin Le Grand <Ar...@me.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|CONFIRMED                   |ACCEPTED
           Assignee|issues@openoffice.apache.or |Armin.Le.Grand@me.com
                   |g                           |

--- Comment #9 from Armin Le Grand <Ar...@me.com> ---
Grepping...

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[Bug 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

miele angelo <te...@esasystem.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Latest|---                         |AOO 3.4.1
    Confirmation on|                            |
           Hardware|All                         |PC
                 OS|All                         |Windows 7

--- Comment #1 from miele angelo <te...@esasystem.com> ---
Please a sample file, if not I can't test this bug. Thanks

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[Issue 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

Armin Le Grand <Ar...@me.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |CONFIRMED
                 CC|                            |Armin.Le.Grand@me.com
     Ever confirmed|0                           |1

--- Comment #8 from Armin Le Grand <Ar...@me.com> ---
Reproduced following comment 4, need to do both changes in one open dialog,
else works. Crash is in sd/source/ui/animations/CustomAnimationPane.cxx:1807,
looks as if pTextGroup is NULL and needs to be checked...

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[Bug 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
             Latest|AOO 3.4.1                   |---
    Confirmation on|                            |
           Assignee|test@esasystem.com          |issues@openoffice.apache.or
                   |                            |g
         QA Contact|                            |test@esasystem.com

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[Bug 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|test@esasystem.com          |anilmotupalle@gmail.com

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[Issue 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

--- Comment #6 from Ilya Komendantov <od...@gmail.com> ---
Created attachment 83544
  --> https://issues.apache.org/ooo/attachment.cgi?id=83544&action=edit
EffectOptions_Timing

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[Issue 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

--- Comment #7 from Ilya Komendantov <od...@gmail.com> ---
HICCUPPS consistency analysis that should clarify the importance of this bug
for stakeholders: 

Consistent within product:
Yes. Adding the animation to any other objects in Impress could be done in the
same way.

Consistent with comparable products:
No. I was able to successfully do the same steps in Microsoft PowerPoint 2010

Consistent with history:
Yes. Original report was for 3.4.1 version of OpenOffice

Consistent with company image:
No.  OpenOffice organization wants to present itself as open-source, free and
worthy competitor to paid products with the same capabilities. And it shouldn't
crash.

Consistent with claims:
No. Documentation presents OpenOffice as a reliable manufacturer.

Consistent with user’s expectations:
No. User could lose unsaved data after this behavior.

Consistent with Purpose:
No. This behavior is not that user expects.

The result of consistency analysis.
The issue is consistent with product history but inconsistent with other
heuristics.

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[Bug 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

hintbw <br...@hintonweb.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |brett@hintonweb.com

--- Comment #2 from hintbw <br...@hintonweb.com> ---
I tried this on Windows 7 with the Jane Austen font installed and was not able
to replicate this reliably for Impress 3.4.1 or Build: AOO400m2(Build:9801) -
Rev 1489073.

I did get a crash once with steps that seemed very similar to Rob's reported
steps, however I tried replicating those steps and was not ever able to make it
happen again.

The Jane Austen font is available from the following website, free of charge
for non-commercial use: http://www.pia-frauss.de/fonts/JaneAusten.zip

I followed these steps:

1. Install Jane Austen font from http://www.pia-frauss.de/fonts/JaneAusten.zip

2. Launch OpenOffice

3. Click on Presentation document

4. Click on Create button to create a new empty presentation

5. Create a text box in the document and draw it someplace in the document

6. Type Test <return> Test <return> Test <return>

7. Highlight the text and select the Jane Austen font

8. Select custom animation through the Slideshow menu

9. Click add and then okay

10. Select the word test in the custom animation box and click on the "..."
just above it

11. In the dialog box that appears, click on the dropdown for Text Animation
and choose "Letter by Letter"

12. Click ok

Result: The custom animation is saved properly and the document doesn't crash

I am not able to reproduce the bug reported by Rob Weir.

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[Issue 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

Armin Le Grand <Ar...@me.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|ACCEPTED                    |RESOLVED
         Resolution|---                         |FIXED

--- Comment #10 from Armin Le Grand <Ar...@me.com> ---
Fopund, secured null-pointer usages of pTextGroup. Checked functionality, could
not find any errors. Comitted, done.

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[Issue 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

--- Comment #5 from Ilya Komendantov <od...@gmail.com> ---
Created attachment 83543
  --> https://issues.apache.org/ooo/attachment.cgi?id=83543&action=edit
EffectOption_TextAnimation

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[Issue 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

ncmterho@gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |ncmterho@gmail.com

--- Comment #3 from ncmterho@gmail.com ---
I failed to reproduce this using Rob Weir's and hintbw's steps in OpenOffice
4.1.0 or 3.4.1. 
I used a Dell Laptop with a Core i5 processor, 6GB RAM and 64 bit Windows 8.1

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[Bug 121410] Crash after adding animation

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121410

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Assignee|issues@openoffice.apache.or |test@esasystem.com
                   |g                           |

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