[jira] [Resolved] (OPENMEETINGS-2522) Media Server Connection Fails after 1 minute

["Maxim Solodovnik (Jira)" <ji...@apache.org>]

     [ https://issues.apache.org/jira/browse/OPENMEETINGS-2522?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Maxim Solodovnik resolved OPENMEETINGS-2522.
--------------------------------------------
    Fix Version/s:     (was: 5.1.0)
       Resolution: Information Provided

KMS supports only Ubuntu 16.04 and 18.04 without Docker ...
https://doc-kurento.readthedocs.io/en/stable/user/installation.html#local-installation

I believe installation manuals will be updated as soon as KMS will support 20.04 ...

> Media Server Connection Fails after 1 minute
> --------------------------------------------
>
>                 Key: OPENMEETINGS-2522
>                 URL: https://issues.apache.org/jira/browse/OPENMEETINGS-2522
>             Project: Openmeetings
>          Issue Type: Bug
>          Components: Audio/Video
>    Affects Versions: 5.0.1
>         Environment: Ubuntu Server 20 LTS
>            Reporter: Idris Fuquan
>            Assignee: Maxim Solodovnik
>            Priority: Major
>              Labels: video
>         Attachments: Error Message OpenMeetings.JPG
>
>   Original Estimate: 96h
>  Remaining Estimate: 96h
>
> Getting "Media server connection for sirstname lastname is failed, will try to re-connect" Error.
>  
> This particular Ubuntu Server 20 LTS  we specifically setup to test this application has a public IP address and Domain Name and a direct connection to the internet (thus no NAT or funny setups hence why we have not used a coturn or stun as we are not sure if in this case it is needed when the server is directly connected to the internet).
> I is not a "Firewall" issue either as we disabled that even before installation to ensure nothing got in the way of the installation process.
>  
> The installation was error less (went smooth) but starting a meeting in any room the video seems to always drop off.
>  
> I have seen there are a few reports of this same problem on the internet but despite it being known there are no solutions provided.
>  
> Hopefully some one here can help provide a real solution as this is the very first time I have ever experienced such a thing using any video conference system from BBB, Jitsi etc.



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