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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/09/22 19:40:52 UTC

[Issue 125660] New: Microsoft Visual C++ Runtime Library - Runtime error! soffice.bin

https://issues.apache.org/ooo/show_bug.cgi?id=125660

          Issue ID: 125660
        Issue Type: DEFECT
           Summary: Microsoft Visual C++ Runtime Library - Runtime error!
                    soffice.bin
           Product: General
           Version: 4.1.1
          Hardware: PC
                OS: Windows 8
            Status: UNCONFIRMED
          Severity: blocker
          Priority: P3
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: boyer.julien@orange.fr

Created attachment 83972
  --> https://issues.apache.org/ooo/attachment.cgi?id=83972&action=edit
MS Visual C++ Runtile Library error box

(sorry for my poor English)

OO opentext document created this morning with Apache OO 4.1.0, always crashed
when re-opening, and after recovery steps (the same for other new files), with
the following error box :

----------------------------------
Microsoft Visual C++ Runtime Library
Runtime error!
Program: C:\Program Files(x86)\OpenOffice 4\program\soffice.bin
this application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information
----------------------------------

Then (after OK)another error box appeared (in French):

-----------------------------------
OpenOffice 4.1.1 a cesse de fonctionner
Un problème a fait que le programme a cesse de fonctionner correctement.
Windows va fermer ce programme et vous indiquer si une solution est disponible.
box : Fermer le programme
---------------------------------------

This appeared two times (before OO 4.1.0 uninstall and still there after
re-installing 4.1.1)

ps. Last full MS update (yesterday 2014 09 21) but it works fine this morning

Thanks

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[Issue 125660] Microsoft Visual C++ Runtime Library - Runtime error! soffice.bin

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125660

Julien BOYER <bo...@orange.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |FIXED

--- Comment #3 from Julien BOYER <bo...@orange.fr> ---
Thanks

recovery process stopped for one "infected" file, and file deleted, now it
works properly

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[Issue 125660] Microsoft Visual C++ Runtime Library - Runtime error! soffice.bin

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125660

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr

--- Comment #2 from oooforum <oo...@free.fr> ---
Unfortunately you are in wrong place here.
This is the Bug tracking system, not a helpdesk.

It will be better to get additional assistance on support end-users
forum: https://forum.openoffice.org/

*** french:
Désolé mais vous êtes au mauvais endroit.
Ce système de report de bogue n'est pas un centre de support.

Il est préférable d'utiliser notre forum pour obtenir de l'aide :
https://forum.openoffice.org/

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[Issue 125660] Microsoft Visual C++ Runtime Library - Runtime error! soffice.bin

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125660

--- Comment #1 from Julien BOYER <bo...@orange.fr> ---
More detail: 

One of the OO text document was created this afternoon (before the bug appears)

every time I've tried to recover it, and at the end of the recovery process,
the error message pop up (MS Visual C++ Runtile Library)

In fact this document was filled with a copy / paste of an URL called :
http://www.pcastuces.com/pratique/internet/signature_mails/page3.htm

Since I've stopped the recovery process of this (may be) infected file, I'm now
able to work properly.

Hope this will continue this way.
And I promise to close the issue soon.

Let me know your filling regarding this issue and please inform other(s) of the
risk (ie. This URL or other) if a risk is identified.

Thanks

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