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Posted to users@spamassassin.apache.org by "Angel L. Mateo" <am...@um.es> on 2006/10/20 10:53:06 UTC

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Hello,

	I am using spamassassin with postfix and amavis on a debian sarge
server. The versions I use are:

* postfix: 2.1.5
* amavisd-new
* spamassassin: 3.1.0a

	The problem I have is that emails sent by one of my users is always
tagged as spam, although messages aren't spam. The spamassassin flags in
the received email are:

X-Virus-Scanned: by amavisd-new-20030616-p10 (Debian) at telemat.um.es
X-Spam-Status: Yes, hits=9.5 tagged_above=0.0 required=5.0
        tests=ALL_TRUSTED, AWL
X-Spam-Level: *********
X-Spam-Flag: YES

	As you can see, the only matching tests are:

* ALL_TRUSTED: because the mail has only pass through trusted servers
(in fact, just my mail server).
* AWL: auto whitelist. According to the documentation, I think that this
is just a history of the score of his mails.

	Why could be the reason for this wrong tagging?

	As far as I can guess, the problem could be the AWL (I think that this
user is the same that had a problem some months ago with a worm virus
sending a lot of emails), but I run:

spamassassin --remove-addr-from-whitelist=<hisemail>

	And the problem was still there.

	Any help?

	Thanks in advance.
-- 
Angel L. Mateo Martínez
Sección de Telemática
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