[jira] [Commented] (COUCHDB-3295) CouchDB service fails to run after installation in windows 7

["Chris Andrews (JIRA)" <ji...@apache.org>]

    [ https://issues.apache.org/jira/browse/COUCHDB-3295?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=15945470#comment-15945470 ] 

Chris Andrews commented on COUCHDB-3295:
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I'm getting the same error message on Windows 10. Running the repair tool did not fix this. Uninstalling and reinstalling also did not resolve the issue. Running Windows 10 Pro version 1703, OS Build 15063.0. Using the Windows Insiders program so this is a preview build.

> CouchDB service fails to run after installation in windows 7
> ------------------------------------------------------------
>
>                 Key: COUCHDB-3295
>                 URL: https://issues.apache.org/jira/browse/COUCHDB-3295
>             Project: CouchDB
>          Issue Type: Bug
>          Components: Setup
>            Reporter: Bjorn Reyes
>
> When starting CouchDB as a service, it fails to run with this error message. 
> "Windows could not start the Apache CouchDB service on local Computer. The service did not return an error. This could be an internal Windows error or an internal service error. If the problem persists, contact your system administrator." 
> In the windows event viewer logs, Here is the error:
> "Faulting application name: erl.exe, version: 0.0.0.0, time stamp: 0x576313b3
> Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f83ff
> Exception code: 0xc0000005
> Fault offset: 0x000000000003c798
> Faulting process id: 0x1624
> Faulting application start time: 0x01d2816cc07bb800
> Faulting application path: C:\...\erl.exe
> Faulting module path: C:\...\MSVCR120.dll
> Report Id: fe3429c2-ed5f-11e6-9110-54ee757ee63d"
> So there might be an issue where erlang is not running properly after installations



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