[Update] Contributor survey and user experience research, volunteers needed

[Gris Cuevas <gr...@apache.org>]

Hi Folks, 

I wanted to let you know that I've completed the vendor vetting process [1] to find someone to work with for our contributor survey and user experience research. The company we've selected is Bitergia, and they have submitted a Statement of Work that I will refine with them before starting work.

I'd like to invite anyone in the committee interested in being part of this project to join us, Ideally, we would have one volunteer to lead work around the contributor survey, so I can focus on the user experience research, which will connect with our Outreachy internships. 

 In addition to the survey and the user experience research, they will also do an analysis of data coming from our platforms measuring contributor experience such as GitHub, Jira, etc. This part need refinement since we need to work with our infra team and our V.P. of data privacy. I'd love to also get a volunteer to help us with this. 

In summary, it's time to get work started and we need 2 volunteers, one to lead the survey work and one to work with Bitergia to analyze data from our activity tracking platforms. 

Thank you!
Gris

[1] https://issues.apache.org/jira/projects/DI/issues/DI-9?filter=allopenissues

Re: [Update] Contributor survey and user experience research, volunteers needed

[Daniel Gruno <hu...@apache.org>]

On 8/20/19 6:46 PM, Griselda Cuevas wrote:
> On Tue, Aug 20, 2019, 9:30 AM Daniel Gruno <hu...@apache.org> wrote:
> 
>> On 8/20/19 6:17 PM, Gris Cuevas wrote:
>>> Hi Folks,
>>>
>>> I wanted to let you know that I've completed the vendor vetting process
>> [1] to find someone to work with for our contributor survey and user
>> experience research. The company we've selected is Bitergia, and they have
>> submitted a Statement of Work that I will refine with them before starting
>> work.
>>>
>>> I'd like to invite anyone in the committee interested in being part of
>> this project to join us, Ideally, we would have one volunteer to lead work
>> around the contributor survey, so I can focus on the user experience
>> research, which will connect with our Outreachy internships.
>>>
>>>    In addition to the survey and the user experience research, they will
>> also do an analysis of data coming from our platforms measuring contributor
>> experience such as GitHub, Jira, etc. This part need refinement since we
>> need to work with our infra team and our V.P. of data privacy. I'd love to
>> also get a volunteer to help us with this.
>>
>> What does "contributor experience" mean in this context, and how/why
>> would infra need be involved?
> 
> 
> I made a mistake, what I meant was contributor activity, not contributor
> experience.
> 
> The need for infra to be involved is an assumption at the moment. We still
> don't have all the details of what data is available, what would be
> interesting to analyze and how we should/could access it. These are
> questions we need to articulate to seek answers, and those answers will
> refine the statement of work.

I can say that in general, all infra services can be scanned at will, as 
long as the rate limiting is respected (if you over-use one of our 
services, it will start returning a 429 Rate Limited HTTP code meant to 
slow down your requests - if a service respects this (such as how Kibble 
does it), there shouldn't be any need to involve infra.

> 
> On the face of it, it just sounds like
>> scanning our repos and ticket trackers for data, which we have plenty of
>> services doing already - I wouldn't want us to re-invent the wheel here
>> if we can avoid it.
>>
> 
> I agree 100%, and I'd love to get your help to ensure we don't do this. I
> know you, Sharan and others have done excellent work with Apache Kibble,
> and perhaps this project provides plenty of data already, so it could be
> what serves as our data source.
> 
> Would you be available to help us navigate this so we scope a string and
> meaningful deliverable?
> 

Perhaps, but it might also be considered a conflict of interest, as I 
work for a direct competitor in the field of FOSS analytics :) I think 
it's best to leave to others to decide on that.

Re: [Update] Contributor survey and user experience research, volunteers needed

[Griselda Cuevas <gr...@google.com.INVALID>]

On Tue, Aug 20, 2019, 9:30 AM Daniel Gruno <hu...@apache.org> wrote:

> On 8/20/19 6:17 PM, Gris Cuevas wrote:
> > Hi Folks,
> >
> > I wanted to let you know that I've completed the vendor vetting process
> [1] to find someone to work with for our contributor survey and user
> experience research. The company we've selected is Bitergia, and they have
> submitted a Statement of Work that I will refine with them before starting
> work.
> >
> > I'd like to invite anyone in the committee interested in being part of
> this project to join us, Ideally, we would have one volunteer to lead work
> around the contributor survey, so I can focus on the user experience
> research, which will connect with our Outreachy internships.
> >
> >   In addition to the survey and the user experience research, they will
> also do an analysis of data coming from our platforms measuring contributor
> experience such as GitHub, Jira, etc. This part need refinement since we
> need to work with our infra team and our V.P. of data privacy. I'd love to
> also get a volunteer to help us with this.
>
> What does "contributor experience" mean in this context, and how/why
> would infra need be involved?


I made a mistake, what I meant was contributor activity, not contributor
experience.

The need for infra to be involved is an assumption at the moment. We still
don't have all the details of what data is available, what would be
interesting to analyze and how we should/could access it. These are
questions we need to articulate to seek answers, and those answers will
refine the statement of work.

On the face of it, it just sounds like
> scanning our repos and ticket trackers for data, which we have plenty of
> services doing already - I wouldn't want us to re-invent the wheel here
> if we can avoid it.
>

I agree 100%, and I'd love to get your help to ensure we don't do this. I
know you, Sharan and others have done excellent work with Apache Kibble,
and perhaps this project provides plenty of data already, so it could be
what serves as our data source.

Would you be available to help us navigate this so we scope a string and
meaningful deliverable?

Re: [Update] Contributor survey and user experience research, volunteers needed

[Daniel Gruno <hu...@apache.org>]

On 8/20/19 6:17 PM, Gris Cuevas wrote:
> Hi Folks,
> 
> I wanted to let you know that I've completed the vendor vetting process [1] to find someone to work with for our contributor survey and user experience research. The company we've selected is Bitergia, and they have submitted a Statement of Work that I will refine with them before starting work.
> 
> I'd like to invite anyone in the committee interested in being part of this project to join us, Ideally, we would have one volunteer to lead work around the contributor survey, so I can focus on the user experience research, which will connect with our Outreachy internships.
> 
>   In addition to the survey and the user experience research, they will also do an analysis of data coming from our platforms measuring contributor experience such as GitHub, Jira, etc. This part need refinement since we need to work with our infra team and our V.P. of data privacy. I'd love to also get a volunteer to help us with this.

What does "contributor experience" mean in this context, and how/why 
would infra need be involved? On the face of it, it just sounds like 
scanning our repos and ticket trackers for data, which we have plenty of 
services doing already - I wouldn't want us to re-invent the wheel here 
if we can avoid it.

> 
> In summary, it's time to get work started and we need 2 volunteers, one to lead the survey work and one to work with Bitergia to analyze data from our activity tracking platforms.
> 
> Thank you!
> Gris
> 
> [1] https://issues.apache.org/jira/projects/DI/issues/DI-9?filter=allopenissues
>