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Posted to issues@openoffice.apache.org by bu...@apache.org on 2019/04/18 10:49:18 UTC

[Issue 128094] New: Error when performing a fresh install with German version

https://bz.apache.org/ooo/show_bug.cgi?id=128094

          Issue ID: 128094
        Issue Type: DEFECT
           Summary: Error when performing a fresh install with German
                    version
           Product: Installation
           Version: 4.2.0-dev
          Hardware: All
                OS: Windows, all
            Status: CONFIRMED
          Severity: Major
          Priority: P5 (lowest)
         Component: code
          Assignee: issues@openoffice.apache.org
          Reporter: mseidel@apache.org
  Target Milestone: ---

Created attachment 86664
  --> https://bz.apache.org/ooo/attachment.cgi?id=86664&action=edit
Error after fresh install

I have encountered an error when performing a fresh install
with the German version on Windows 7 64-bit (see attachment).

It seems that the error is related to the French dictionary (bundled
with the German binary) when the profile is created. After the
installation the dictionary is marked as inactive in the Extension
Manager with an "unknown state".

Same problem with French binaries (and bundled French dictionary)

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

--- Comment #3 from Matthias Seidel <ms...@apache.org> ---
While testing Dev-m2 (German) on macOS I experienced the same issue described
in comment #1.

At the first start AOO hangs after the setup screen. It has to be killed.
The next start is successful, however the French dictionary is not registered
correctly.

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

--- Comment #5 from Matthias Seidel <ms...@apache.org> ---
(In reply to Matthias Seidel from comment #2)
> Additional note, installing these extensions also result in a hanging AOO:
> 
>  - Oracle Report Builder
>  - AOO PDF Import

Wiki Publisher

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

--- Comment #4 from Matthias Seidel <ms...@apache.org> ---
The French dictionary tries to integrate a "Dictionary Switcher" into the AOO
menus via a Python script.

This is where it possibly hangs.

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

--- Comment #2 from Matthias Seidel <ms...@apache.org> ---
Additional note, installing these extensions also result in a hanging AOO:

 - Oracle Report Builder
 - AOO PDF Import

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
              Flags|                            |4.2.0_release_blocker?

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Priority|P5 (lowest)                 |P3
   Target Milestone|---                         |4.2.0
           Keywords|                            |regression

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|CONFIRMED                   |RESOLVED
         Resolution|---                         |FIXED_WITHOUT_CODE

--- Comment #7 from Matthias Seidel <ms...@apache.org> ---
python.exe was used by the French dictionary.
uno.exe was surely used by the failing extensions.

Confirmed FIXED with latest trunk on Windows 10.

Fresh install is successful and all extensions can now be installed without
problem!

Thank you!

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

Andrea Pescetti <pe...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |pescetti@apache.org

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

damjan@apache.org changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|FIXED                       |DUPLICATE

--- Comment #8 from damjan@apache.org ---
(In reply to Matthias Seidel from comment #7)
> python.exe was used by the French dictionary.
> uno.exe was surely used by the failing extensions.
> 
> Confirmed FIXED with latest trunk on Windows 10.
> 
> Fresh install is successful and all extensions can now be installed without
> problem!
> 
> Thank you!

That's fantastic news! Thank you for reporting and testing.

Since both bugs have a common cause, shouldn't this be resolved duplicate?

*** This issue has been marked as a duplicate of issue 127731 ***

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |mechtilde@apache.org

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           See Also|                            |https://bz.apache.org/ooo/s
                   |                            |how_bug.cgi?id=127731

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

Jim Jagielski <ji...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
              Flags|4.2.0_release_blocker?      |4.2.0_release_blocker+
                 CC|                            |jim@apache.org

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

--- Comment #1 from Matthias Seidel <ms...@apache.org> ---
Beware:
On some Windows systems it shows the error box on some AOO dies silently
and has to be killed with taskmanager.

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

damjan@apache.org changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |damjan@apache.org

--- Comment #6 from damjan@apache.org ---
(In reply to Matthias Seidel from comment #4)
> The French dictionary tries to integrate a "Dictionary Switcher" into the
> AOO menus via a Python script.
> 
> This is where it possibly hangs.

Previously python.exe could not start due to bug 127731, so with that fixed,
maybe this needs re-testing.

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[Issue 128094] Error when performing a fresh install with German version

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128094

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|FIXED_WITHOUT_CODE          |FIXED

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