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Posted to server-user@james.apache.org by Don Sykes <al...@pacbell.net> on 2003/03/11 21:21:01 UTC

One User Suddendly Can't Get Mail

First, I've been successfully using James for about a week now and I
really like it. Thanks to all those who have contributed to its success.

My problem though is, I have 7 users set up and they all can send and
receive mail ok. Suddenly, however, one of the users can not receive
mail (send still works). The mail shows up in the
james/var/mail/inboxes/theUser, but POP no longer retrieves it. All
other user's mail can be retrieved ok and they are all coming from the
same machine using Netscape.

I tried stopping & restarting James and Netscape, but to no avail.
Any idea how I can get this fixed?

PS: I deleted some of the mail from this box after reviewing it via a
text editor. Is that OK?

TIA
-- 

Don Sykes

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RE: *Possible Spam *RE: One User Suddendly Can't Get Mail

Posted by "Noel J. Bergman" <no...@devtech.com>.
Don,

For future reference, if you turn on DEBUG for the POP3 server, you can see
the message ordinal.  With JDBC that makes it easy.  With a file system
repository, it isn't as easy.  We might want to add a log at debug level to
identify each message being sent by its mail id (or Message-ID).

	--- Noel


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Re: *Possible Spam *RE: One User Suddendly Can't Get Mail

Posted by Don Sykes <al...@pacbell.net>.

I wound up deleting all the messages and now it works again.
Unfortunately, I couldn't identify the offending one. 

-
Don Sykes

Danny Angus wrote:
> 
> Yeah its probably one particular mail choking james or the client, try moving them aside and re-introducing them a few at a time to see if you can sinlge out The One. Then send it to us. :-)
> 
> d.
> 
> > -----Original Message-----
> > From: Noel J. Bergman [mailto:noel@devtech.com]
> > Sent: 11 March 2003 20:41
> > To: James Users List
> > Subject: *Possible Spam *RE: One User Suddendly Can't Get Mail
> >
> >
> > telnet into the user's mailbox by hand, and try retrieving mail
> > by hand.  If
> > you can retrieve all e-mails, then turn on DEBUG for the POP3 server and
> > watch their client pull mail.  You'll likely see the client stop pulling
> > mail on a particular message.
> >
> > I recently ran into a similar issue where a message was causing
> > mozilla mail
> > to fail for one of our users.  Deleting that specific message by hand took
> > care of the problem.
> >
> >       --- Noel
> >
> > -----Original Message-----
> > From: Don Sykes [mailto:alphase@pacbell.net]
> > Sent: Tuesday, March 11, 2003 15:21
> > To: James Users List
> > Subject: One User Suddendly Can't Get Mail
> >
> > First, I've been successfully using James for about a week now and I
> > really like it. Thanks to all those who have contributed to its success.
> >
> > My problem though is, I have 7 users set up and they all can send and
> > receive mail ok. Suddenly, however, one of the users can not receive
> > mail (send still works). The mail shows up in the
> > james/var/mail/inboxes/theUser, but POP no longer retrieves it. All
> > other user's mail can be retrieved ok and they are all coming from the
> > same machine using Netscape.
> >
> > I tried stopping & restarting James and Netscape, but to no avail.
> > Any idea how I can get this fixed?
> >
> > PS: I deleted some of the mail from this box after reviewing it via a
> > text editor. Is that OK?
> >
> > TIA
> > --
> >
> > Don Sykes
> >

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RE: *Possible Spam *RE: One User Suddendly Can't Get Mail

Posted by Danny Angus <da...@apache.org>.
Yeah its probably one particular mail choking james or the client, try moving them aside and re-introducing them a few at a time to see if you can sinlge out The One. Then send it to us. :-)

d.

> -----Original Message-----
> From: Noel J. Bergman [mailto:noel@devtech.com]
> Sent: 11 March 2003 20:41
> To: James Users List
> Subject: *Possible Spam *RE: One User Suddendly Can't Get Mail
> 
> 
> telnet into the user's mailbox by hand, and try retrieving mail 
> by hand.  If
> you can retrieve all e-mails, then turn on DEBUG for the POP3 server and
> watch their client pull mail.  You'll likely see the client stop pulling
> mail on a particular message.
> 
> I recently ran into a similar issue where a message was causing 
> mozilla mail
> to fail for one of our users.  Deleting that specific message by hand took
> care of the problem.
> 
> 	--- Noel
> 
> -----Original Message-----
> From: Don Sykes [mailto:alphase@pacbell.net]
> Sent: Tuesday, March 11, 2003 15:21
> To: James Users List
> Subject: One User Suddendly Can't Get Mail
> 
> First, I've been successfully using James for about a week now and I
> really like it. Thanks to all those who have contributed to its success.
> 
> My problem though is, I have 7 users set up and they all can send and
> receive mail ok. Suddenly, however, one of the users can not receive
> mail (send still works). The mail shows up in the
> james/var/mail/inboxes/theUser, but POP no longer retrieves it. All
> other user's mail can be retrieved ok and they are all coming from the
> same machine using Netscape.
> 
> I tried stopping & restarting James and Netscape, but to no avail.
> Any idea how I can get this fixed?
> 
> PS: I deleted some of the mail from this box after reviewing it via a
> text editor. Is that OK?
> 
> TIA
> --
> 
> Don Sykes
> 
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> To unsubscribe, e-mail: james-user-unsubscribe@jakarta.apache.org
> For additional commands, e-mail: james-user-help@jakarta.apache.org
> 
> 
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> 


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RE: One User Suddendly Can't Get Mail

Posted by "Noel J. Bergman" <no...@devtech.com>.
telnet into the user's mailbox by hand, and try retrieving mail by hand.  If
you can retrieve all e-mails, then turn on DEBUG for the POP3 server and
watch their client pull mail.  You'll likely see the client stop pulling
mail on a particular message.

I recently ran into a similar issue where a message was causing mozilla mail
to fail for one of our users.  Deleting that specific message by hand took
care of the problem.

	--- Noel

-----Original Message-----
From: Don Sykes [mailto:alphase@pacbell.net]
Sent: Tuesday, March 11, 2003 15:21
To: James Users List
Subject: One User Suddendly Can't Get Mail

First, I've been successfully using James for about a week now and I
really like it. Thanks to all those who have contributed to its success.

My problem though is, I have 7 users set up and they all can send and
receive mail ok. Suddenly, however, one of the users can not receive
mail (send still works). The mail shows up in the
james/var/mail/inboxes/theUser, but POP no longer retrieves it. All
other user's mail can be retrieved ok and they are all coming from the
same machine using Netscape.

I tried stopping & restarting James and Netscape, but to no avail.
Any idea how I can get this fixed?

PS: I deleted some of the mail from this box after reviewing it via a
text editor. Is that OK?

TIA
--

Don Sykes

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