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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/10/06 16:16:05 UTC
[Bug 123434] New: err 509 allover in files that till yesterday
(v4.0.0) were perfect
https://issues.apache.org/ooo/show_bug.cgi?id=123434
Bug ID: 123434
Issue Type: DEFECT
Summary: err 509 allover in files that till yesterday (v4.0.0)
were perfect
Product: Calc
Version: 4.0.1
Hardware: PC
OS: Windows 8
Status: UNCONFIRMED
Severity: blocker
Priority: P3
Component: ui
Assignee: issues@openoffice.apache.org
Reporter: spreafab@gmail.com
CC: issues@openoffice.apache.org
Hi people,
what the hell have you made with version 4.0.1????
Brief explanation. YESTERDAY I prepared a quite complex spreadsheet with calc,
all perfect. Several nice calculations and charts.
TODAY: I downloaded and installed 4.0.1 as suggested by the update wizard.
I open up my spreadsheets, and .... SURPRISE SURPRISE: every single cell with a
formula contains now a nice label "err:509". Of course nothing was changed
during the night! Formulas are still there. You can also try starting a blank
workshit, place a two in cell A1, place a four in cell B1 and then place a
"=A1+B1" in cell C1 and you get a nice err:509! Congratulations!
Oh my Goodness! I am desperate!
I will try to fetch and reinstall 4.0.0 if still available.
Please test the software before releasing!
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[Bug 123434] All functions show "err 509" after update from 4.0.0
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123434
Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |needmoreinfo
CC| |rainerbielefeld_ooo_qa@biel
| |efeldundbuss.de
Summary|err 509 allover in files |All functions show "err
|that till yesterday |509" after update from
|(v4.0.0) were perfect |4.0.0
Severity|blocker |major
--- Comment #1 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
Reproducible with "AOO 4.0.1 RC3 – German UI / German locale [Rev. 1524958
2013-09-20 11:40:29]" on German WIN7 Home Premium (64bit)", “historic” 4.0
User Profile used for all predecessor versions
Not a valid bug report!
@spreafab:
Thank you for your feedback – unfortunately important information we will
need to reproduce your problem is missing (see
<http://wiki.openoffice.org/wiki/QA/HowToFileIssue>)
Please add all information requested in following:
b) Attach a sample document
d) Attach screenshots with comments if you believe that that might explain the
problem better than a text comment. Best way is to insert your screenshots
into a DRAW document and to add comments that explain what you want to show
f) add information
f3) concerning your PC (video card, ...)
f4) concerning your Operating System (Version, Language)
f5) concerning your AOO version (with Build/revision ID if it's not a
public release) and localization (UI language, Locale setting)
f6) AOO settings that might be related to your problems
(video hardware acceleration)
f7) how you launch AOO and how you opened the sample document
f8) Whether your problem persists when you renamed your user profile
(Quit Quickstart before!) before you launch AOO (please see
<http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues>)
Even if you can not provide all demanded information, every little new
information might bring the breakthrough.
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[Bug 123434] All functions show "err 509" after update from 4.0.0
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123434
--- Comment #2 from spreafab@gmail.com ---
Thank you for your assistance.
Effectively, deleting all the profiles (actually, uninstalling 4.0.1, deleting
all the AppData Directories belonging to OpenOffice, cleaning up the register
for all the OpenOffice keys with CCleaner) and re-installing 4.0.0 (fortunately
I still had the downloaded installer) took me back to the previous condition:
all my calc files are now perfect, I have my charts and I have not completely
lost all my job (actually at least two hours for this problem).
I am very sorry, and you can consider mine an "invalid bug report". I told you
how I solved my problem (and I am very sorry, I cannot make all the things you
would want to have this being a "valid" report). You can just skip to consider
it, but be warned that 4.0.1. can make weird things at least on some
installations. Be prepared to other complaints, I fear.
Best regards
FS
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[Bug 123434] All functions show "err 509" after update from 4.0.0
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123434
--- Comment #3 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
@spreafab:
"Valid" simply means that info required to reproduce the problem is available.
For now let's hope that you were the victim of a unique bad luck particular
circumstances, whatever - bad things happen. But of curse it might be that
there is a real OOo bug. If you have time and nerves (and the security of
successfull fallback to 4.0.0 it would be great if you could do a second
attempt after you checked your installation file with md5 checksum and so on
...
If there is any small chance to get the problem reproducible for a developer,
of course we will follow up your report - especially if we get similar reports.
I will leave the "needinfo" keyword for bureaucratic reasons.
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