You are viewing a plain text version of this content. The canonical link for it is here.
Posted to user@openmeetings.apache.org by "Wild, Rodney" <ro...@cybastevens.com> on 2015/08/31 23:50:06 UTC
Re: Word documents don't open but say "DELETED"
Maxim, quick question for ya. When I launch a room and open up a PDF document it comes up no problem but when I open up a word document I get a big red X (see attached) and it says DELETED. Would you know the cause of that? I don't see anything obvious in the log files, but then I am not sure what I am looking for. Thanx.
Rodney Wild | IT Support
Re: Word documents don't open but say "DELETED"
Posted by Andrea Croci <an...@gmx.de>.
Excuse me if I jump in, but I did have the same problem and solved it
with Alvaro's suggestion to put in the configuration/office.path key
/opt/libreoffice4.4/ (in my case) instead of (as I would have expected)
/opt/libreoffice4.4/program/
You may give it a try.
BR, Andrea.
On 01.09.2015 04:25, Maxim Solodovnik wrote:
> It is jodconverter/openoffice issue (error while generating pdf out of
> office document)
> please check those
>
> On Tue, Sep 1, 2015 at 3:50 AM, Wild, Rodney
> <rodney.wild@cybastevens.com <ma...@cybastevens.com>> wrote:
>
> Maxim, quick question for ya. When I launch a room and open up a
> PDF document it comes up no problem but when I open up a word
> document I get a big red X (see attached) and it says DELETED.
> Would you know the cause of that? I don’t see anything obvious in
> the log files, but then I am not sure what I am looking for. Thanx.
>
> *Rodney Wild | *IT Support//
>
>
>
>
> --
> WBR
> Maxim aka solomax
Re: Word documents don't open but say "DELETED"
Posted by Maxim Solodovnik <so...@gmail.com>.
you are right :(
it cannot be created via admin
I guess it can be created via "contacts and messages" and via calendar, but
calendar room will be listed only for a period of time
On Wed, Sep 9, 2015 at 1:25 AM, Wild, Rodney <ro...@cybastevens.com>
wrote:
> How to do you create a room for a specific user, I created a room but am
> unable to set the ownerid to make it for a specific person. Thanx.
>
>
>
> *Rodney Wild | *IT Support
>
>
>
> *From:* Maxim Solodovnik [mailto:solomax666@gmail.com]
> *Sent:* Tuesday, September 8, 2015 12:29 PM
> *To:* Openmeetings user-list
> *Subject:* Re: Word documents don't open but say "DELETED"
>
>
>
> you can create room for the specific group (only group members will see it)
>
> or
>
> you can create room for the specific user (only user will see it)
>
>
>
> On Wed, Sep 9, 2015 at 12:26 AM, Wild, Rodney <ro...@cybastevens.com>
> wrote:
>
> Good to hear Maxim, quick question is there a way to create a room that
> shows up in your private room list and not in any of the other lists?
> Thanx in advance for your help.
>
>
>
> *Rodney Wild | *IT Support
>
>
>
> *From:* Maxim Solodovnik [mailto:solomax666@gmail.com]
> *Sent:* Friday, September 4, 2015 11:13 PM
> *To:* Openmeetings user-list
> *Subject:* RE: Word documents don't open but say "DELETED"
>
>
>
> We have plans to add checks to the installer :)
>
> WBR, Maxim
> (from mobile, sorry for the typos)
>
> On Sep 4, 2015 20:05, "Wild, Rodney" <ro...@cybastevens.com> wrote:
>
> Got it working, finally. Problem is I am not sure what fixed it because
> it appears that the document files are created when it is uploaded
> something I did not find out until yesterday. Re-uploaded another file and
> it was working then tried to load the original and it was not so I remove
> and reloaded and then it started working. Something to consider, the
> development team might consider creating a diagnostic option which will
> check common things and make sure they work, mail, jodconverter, etc.
>
>
>
>
>
>
>
> --
>
> WBR
> Maxim aka solomax
>
--
WBR
Maxim aka solomax
RE: Word documents don't open but say "DELETED"
Posted by "Wild, Rodney" <ro...@cybastevens.com>.
How to do you create a room for a specific user, I created a room but am unable to set the ownerid to make it for a specific person. Thanx.
Rodney Wild | IT Support
From: Maxim Solodovnik [mailto:solomax666@gmail.com]
Sent: Tuesday, September 8, 2015 12:29 PM
To: Openmeetings user-list
Subject: Re: Word documents don't open but say "DELETED"
you can create room for the specific group (only group members will see it)
or
you can create room for the specific user (only user will see it)
On Wed, Sep 9, 2015 at 12:26 AM, Wild, Rodney <ro...@cybastevens.com>> wrote:
Good to hear Maxim, quick question is there a way to create a room that shows up in your private room list and not in any of the other lists? Thanx in advance for your help.
Rodney Wild | IT Support
From: Maxim Solodovnik [mailto:solomax666@gmail.com<ma...@gmail.com>]
Sent: Friday, September 4, 2015 11:13 PM
To: Openmeetings user-list
Subject: RE: Word documents don't open but say "DELETED"
We have plans to add checks to the installer :)
WBR, Maxim
(from mobile, sorry for the typos)
On Sep 4, 2015 20:05, "Wild, Rodney" <ro...@cybastevens.com>> wrote:
Got it working, finally. Problem is I am not sure what fixed it because it appears that the document files are created when it is uploaded something I did not find out until yesterday. Re-uploaded another file and it was working then tried to load the original and it was not so I remove and reloaded and then it started working. Something to consider, the development team might consider creating a diagnostic option which will check common things and make sure they work, mail, jodconverter, etc.
--
WBR
Maxim aka solomax
Re: Word documents don't open but say "DELETED"
Posted by Maxim Solodovnik <so...@gmail.com>.
you can create room for the specific group (only group members will see it)
or
you can create room for the specific user (only user will see it)
On Wed, Sep 9, 2015 at 12:26 AM, Wild, Rodney <ro...@cybastevens.com>
wrote:
> Good to hear Maxim, quick question is there a way to create a room that
> shows up in your private room list and not in any of the other lists?
> Thanx in advance for your help.
>
>
>
> *Rodney Wild | *IT Support
>
>
>
> *From:* Maxim Solodovnik [mailto:solomax666@gmail.com]
> *Sent:* Friday, September 4, 2015 11:13 PM
> *To:* Openmeetings user-list
> *Subject:* RE: Word documents don't open but say "DELETED"
>
>
>
> We have plans to add checks to the installer :)
>
> WBR, Maxim
> (from mobile, sorry for the typos)
>
> On Sep 4, 2015 20:05, "Wild, Rodney" <ro...@cybastevens.com> wrote:
>
> Got it working, finally. Problem is I am not sure what fixed it because
> it appears that the document files are created when it is uploaded
> something I did not find out until yesterday. Re-uploaded another file and
> it was working then tried to load the original and it was not so I remove
> and reloaded and then it started working. Something to consider, the
> development team might consider creating a diagnostic option which will
> check common things and make sure they work, mail, jodconverter, etc.
>
>
>
--
WBR
Maxim aka solomax
RE: Word documents don't open but say "DELETED"
Posted by "Wild, Rodney" <ro...@cybastevens.com>.
Good to hear Maxim, quick question is there a way to create a room that shows up in your private room list and not in any of the other lists? Thanx in advance for your help.
Rodney Wild | IT Support
From: Maxim Solodovnik [mailto:solomax666@gmail.com]
Sent: Friday, September 4, 2015 11:13 PM
To: Openmeetings user-list
Subject: RE: Word documents don't open but say "DELETED"
We have plans to add checks to the installer :)
WBR, Maxim
(from mobile, sorry for the typos)
On Sep 4, 2015 20:05, "Wild, Rodney" <ro...@cybastevens.com>> wrote:
Got it working, finally. Problem is I am not sure what fixed it because it appears that the document files are created when it is uploaded something I did not find out until yesterday. Re-uploaded another file and it was working then tried to load the original and it was not so I remove and reloaded and then it started working. Something to consider, the development team might consider creating a diagnostic option which will check common things and make sure they work, mail, jodconverter, etc.
RE: Word documents don't open but say "DELETED"
Posted by Maxim Solodovnik <so...@gmail.com>.
We have plans to add checks to the installer :)
WBR, Maxim
(from mobile, sorry for the typos)
On Sep 4, 2015 20:05, "Wild, Rodney" <ro...@cybastevens.com> wrote:
> Got it working, finally. Problem is I am not sure what fixed it because
> it appears that the document files are created when it is uploaded
> something I did not find out until yesterday. Re-uploaded another file and
> it was working then tried to load the original and it was not so I remove
> and reloaded and then it started working. Something to consider, the
> development team might consider creating a diagnostic option which will
> check common things and make sure they work, mail, jodconverter, etc.
>
>
>
> *Rodney Wild | *IT Support
>
> [image: Cyba Stevens Logo 2015 - small] <http://www.cybastevens.com/>
>
> # 100 – 5735 – 7 Street NE
>
> Calgary, AB. T2E 8V3
>
> *T: 403-538-8042 F: 403-538-8120*
>
> *VANCOUVER| CALGARY | TORONTO| MONTREAL*
>
>
>
> *From:* Maxim Solodovnik [mailto:solomax666@gmail.com]
> *Sent:* Thursday, September 3, 2015 8:56 PM
> *To:* Openmeetings user-list
> *Subject:* Re: Word documents don't open but say "DELETED"
>
>
>
> of cause the file is not readable, it wasn't created
>
> you need to take "jodconverter" part of the logs and make it work
>
>
>
> On Fri, Sep 4, 2015 at 1:03 AM, Wild, Rodney <ro...@cybastevens.com>
> wrote:
>
> It appears that the file is not readable:
>
>
>
> DEBUG 09-03 12:57:57.827 o.a.o.d.w.WhiteBoardObjectSyncManager:99
> [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] -
> getWhiteBoardImagesSyncListByRoomAndImageid room_id: 11
>
> DEBUG 09-03 12:57:57.829 o.a.o.d.w.WhiteBoardObjectSyncManager:106
> [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] -
> getWhiteBoardImagesSyncListByRoomAndImageid roomList: {}
>
> DEBUG 09-03 12:57:57.830 o.a.o.d.w.WhiteBoardObjectSyncManager:108
> [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] -
> getWhiteBoardImagesSyncListByRoomAndImageid object_id:
> 203e21e07d4e34030fee83364f3a9d79.swf1441306694830
>
> DEBUG 09-03 12:57:57.856 o.a.o.s.o.DownloadHandler:171
> [http-nio-10.5.11.17-80-exec-10] - requestedFile:
> 203e21e07d4e34030fee83364f3a9d79.swf current_dir:
> /openmeetings/webapps/openmeetings/upload/files/203e21e07d4e34030fee83364f3a9d79
>
> DEBUG 09-03 12:57:57.857 o.a.o.s.o.DownloadHandler:180
> [http-nio-10.5.11.17-80-exec-10] - LOG DownloadHandler: The request file is
> not readable
>
> DEBUG 09-03 12:57:57.858 o.a.o.s.o.DownloadHandler:184
> [http-nio-10.5.11.17-80-exec-10] - LOG ERROR requestedFile:
> 203e21e07d4e34030fee83364f3a9d79.swf
>
> DEBUG 09-03 12:57:57.859 o.a.o.s.o.DownloadHandler:210
> [http-nio-10.5.11.17-80-exec-10] - full_path:
> /openmeetings/webapps/openmeetings/default/deleted.swf
>
> DEBUG 09-03 12:57:57.860 o.a.o.s.o.DownloadHandler:239
> [http-nio-10.5.11.17-80-exec-10] - Detected browser type:0
>
>
>
> How do I fix this and I guess the other thing I am wondering is why this
> happens with word docs but not PDF (I take it they are handled a little bit
> differently).
>
>
>
> *Rodney Wild | *IT Support
>
>
>
> *From:* Maxim Solodovnik [mailto:solomax666@gmail.com]
> *Sent:* Wednesday, September 2, 2015 9:30 PM
> *To:* Openmeetings user-list
> *Subject:* Re: Word documents don't open but say "DELETED"
>
>
>
> you need to check the log:
>
> 1) search for java -jar ..... jodconvert .....
>
> run this in command line
>
> fix the issue,
>
> run again
>
> etc.
>
>
>
> On Wed, Sep 2, 2015 at 9:36 PM, Wild, Rodney <ro...@cybastevens.com>
> wrote:
>
> Is there a way in the command line that I can test those? Changing the
> path for office did not fix the issue.
>
>
>
> *Rodney Wild | *IT Support
>
> *From:* Maxim Solodovnik [mailto:solomax666@gmail.com]
> *Sent:* Monday, August 31, 2015 8:26 PM
> *To:* Openmeetings user-list
> *Subject:* Re: Word documents don't open but say "DELETED"
>
>
>
> It is jodconverter/openoffice issue (error while generating pdf out of
> office document)
>
> please check those
>
>
>
> On Tue, Sep 1, 2015 at 3:50 AM, Wild, Rodney <ro...@cybastevens.com>
> wrote:
>
> Maxim, quick question for ya. When I launch a room and open up a PDF
> document it comes up no problem but when I open up a word document I get a
> big red X (see attached) and it says DELETED. Would you know the cause of
> that? I don’t see anything obvious in the log files, but then I am not
> sure what I am looking for. Thanx.
>
>
>
> *Rodney Wild | *IT Support
>
>
>
>
>
>
>
> --
>
> WBR
> Maxim aka solomax
>
>
>
>
>
> --
>
> WBR
> Maxim aka solomax
>
>
>
>
>
> --
>
> WBR
> Maxim aka solomax
>
RE: Word documents don't open but say "DELETED"
Posted by "Wild, Rodney" <ro...@cybastevens.com>.
Got it working, finally. Problem is I am not sure what fixed it because it appears that the document files are created when it is uploaded something I did not find out until yesterday. Re-uploaded another file and it was working then tried to load the original and it was not so I remove and reloaded and then it started working. Something to consider, the development team might consider creating a diagnostic option which will check common things and make sure they work, mail, jodconverter, etc.
Rodney Wild | IT Support
[cid:image001.png@01D0E6E8.6B9E9320]<http://www.cybastevens.com/>
# 100 – 5735 – 7 Street NE
Calgary, AB. T2E 8V3
T: 403-538-8042 F: 403-538-8120
VANCOUVER| CALGARY | TORONTO| MONTREAL
From: Maxim Solodovnik [mailto:solomax666@gmail.com]
Sent: Thursday, September 3, 2015 8:56 PM
To: Openmeetings user-list
Subject: Re: Word documents don't open but say "DELETED"
of cause the file is not readable, it wasn't created
you need to take "jodconverter" part of the logs and make it work
On Fri, Sep 4, 2015 at 1:03 AM, Wild, Rodney <ro...@cybastevens.com>> wrote:
It appears that the file is not readable:
DEBUG 09-03 12:57:57.827 o.a.o.d.w.WhiteBoardObjectSyncManager:99 [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] - getWhiteBoardImagesSyncListByRoomAndImageid room_id: 11
DEBUG 09-03 12:57:57.829 o.a.o.d.w.WhiteBoardObjectSyncManager:106 [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] - getWhiteBoardImagesSyncListByRoomAndImageid roomList: {}
DEBUG 09-03 12:57:57.830 o.a.o.d.w.WhiteBoardObjectSyncManager:108 [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] - getWhiteBoardImagesSyncListByRoomAndImageid object_id: 203e21e07d4e34030fee83364f3a9d79.swf1441306694830
DEBUG 09-03 12:57:57.856 o.a.o.s.o.DownloadHandler:171 [http-nio-10.5.11.17-80-exec-10] - requestedFile: 203e21e07d4e34030fee83364f3a9d79.swf current_dir: /openmeetings/webapps/openmeetings/upload/files/203e21e07d4e34030fee83364f3a9d79
DEBUG 09-03 12:57:57.857 o.a.o.s.o.DownloadHandler:180 [http-nio-10.5.11.17-80-exec-10] - LOG DownloadHandler: The request file is not readable
DEBUG 09-03 12:57:57.858 o.a.o.s.o.DownloadHandler:184 [http-nio-10.5.11.17-80-exec-10] - LOG ERROR requestedFile: 203e21e07d4e34030fee83364f3a9d79.swf
DEBUG 09-03 12:57:57.859 o.a.o.s.o.DownloadHandler:210 [http-nio-10.5.11.17-80-exec-10] - full_path: /openmeetings/webapps/openmeetings/default/deleted.swf
DEBUG 09-03 12:57:57.860 o.a.o.s.o.DownloadHandler:239 [http-nio-10.5.11.17-80-exec-10] - Detected browser type:0
How do I fix this and I guess the other thing I am wondering is why this happens with word docs but not PDF (I take it they are handled a little bit differently).
Rodney Wild | IT Support
From: Maxim Solodovnik [mailto:solomax666@gmail.com<ma...@gmail.com>]
Sent: Wednesday, September 2, 2015 9:30 PM
To: Openmeetings user-list
Subject: Re: Word documents don't open but say "DELETED"
you need to check the log:
1) search for java -jar ..... jodconvert .....
run this in command line
fix the issue,
run again
etc.
On Wed, Sep 2, 2015 at 9:36 PM, Wild, Rodney <ro...@cybastevens.com>> wrote:
Is there a way in the command line that I can test those? Changing the path for office did not fix the issue.
Rodney Wild | IT Support
From: Maxim Solodovnik [mailto:solomax666@gmail.com<ma...@gmail.com>]
Sent: Monday, August 31, 2015 8:26 PM
To: Openmeetings user-list
Subject: Re: Word documents don't open but say "DELETED"
It is jodconverter/openoffice issue (error while generating pdf out of office document)
please check those
On Tue, Sep 1, 2015 at 3:50 AM, Wild, Rodney <ro...@cybastevens.com>> wrote:
Maxim, quick question for ya. When I launch a room and open up a PDF document it comes up no problem but when I open up a word document I get a big red X (see attached) and it says DELETED. Would you know the cause of that? I don’t see anything obvious in the log files, but then I am not sure what I am looking for. Thanx.
Rodney Wild | IT Support
--
WBR
Maxim aka solomax
--
WBR
Maxim aka solomax
--
WBR
Maxim aka solomax
Re: Word documents don't open but say "DELETED"
Posted by Maxim Solodovnik <so...@gmail.com>.
of cause the file is not readable, it wasn't created
you need to take "jodconverter" part of the logs and make it work
On Fri, Sep 4, 2015 at 1:03 AM, Wild, Rodney <ro...@cybastevens.com>
wrote:
> It appears that the file is not readable:
>
>
>
> DEBUG 09-03 12:57:57.827 o.a.o.d.w.WhiteBoardObjectSyncManager:99
> [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] -
> getWhiteBoardImagesSyncListByRoomAndImageid room_id: 11
>
> DEBUG 09-03 12:57:57.829 o.a.o.d.w.WhiteBoardObjectSyncManager:106
> [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] -
> getWhiteBoardImagesSyncListByRoomAndImageid roomList: {}
>
> DEBUG 09-03 12:57:57.830 o.a.o.d.w.WhiteBoardObjectSyncManager:108
> [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] -
> getWhiteBoardImagesSyncListByRoomAndImageid object_id:
> 203e21e07d4e34030fee83364f3a9d79.swf1441306694830
>
> DEBUG 09-03 12:57:57.856 o.a.o.s.o.DownloadHandler:171
> [http-nio-10.5.11.17-80-exec-10] - requestedFile:
> 203e21e07d4e34030fee83364f3a9d79.swf current_dir:
> /openmeetings/webapps/openmeetings/upload/files/203e21e07d4e34030fee83364f3a9d79
>
> DEBUG 09-03 12:57:57.857 o.a.o.s.o.DownloadHandler:180
> [http-nio-10.5.11.17-80-exec-10] - LOG DownloadHandler: The request file is
> not readable
>
> DEBUG 09-03 12:57:57.858 o.a.o.s.o.DownloadHandler:184
> [http-nio-10.5.11.17-80-exec-10] - LOG ERROR requestedFile:
> 203e21e07d4e34030fee83364f3a9d79.swf
>
> DEBUG 09-03 12:57:57.859 o.a.o.s.o.DownloadHandler:210
> [http-nio-10.5.11.17-80-exec-10] - full_path:
> /openmeetings/webapps/openmeetings/default/deleted.swf
>
> DEBUG 09-03 12:57:57.860 o.a.o.s.o.DownloadHandler:239
> [http-nio-10.5.11.17-80-exec-10] - Detected browser type:0
>
>
>
> How do I fix this and I guess the other thing I am wondering is why this
> happens with word docs but not PDF (I take it they are handled a little bit
> differently).
>
>
>
> *Rodney Wild | *IT Support
>
>
>
> *From:* Maxim Solodovnik [mailto:solomax666@gmail.com]
> *Sent:* Wednesday, September 2, 2015 9:30 PM
> *To:* Openmeetings user-list
> *Subject:* Re: Word documents don't open but say "DELETED"
>
>
>
> you need to check the log:
>
> 1) search for java -jar ..... jodconvert .....
>
> run this in command line
>
> fix the issue,
>
> run again
>
> etc.
>
>
>
> On Wed, Sep 2, 2015 at 9:36 PM, Wild, Rodney <ro...@cybastevens.com>
> wrote:
>
> Is there a way in the command line that I can test those? Changing the
> path for office did not fix the issue.
>
>
>
> *Rodney Wild | *IT Support
>
> *From:* Maxim Solodovnik [mailto:solomax666@gmail.com]
> *Sent:* Monday, August 31, 2015 8:26 PM
> *To:* Openmeetings user-list
> *Subject:* Re: Word documents don't open but say "DELETED"
>
>
>
> It is jodconverter/openoffice issue (error while generating pdf out of
> office document)
>
> please check those
>
>
>
> On Tue, Sep 1, 2015 at 3:50 AM, Wild, Rodney <ro...@cybastevens.com>
> wrote:
>
> Maxim, quick question for ya. When I launch a room and open up a PDF
> document it comes up no problem but when I open up a word document I get a
> big red X (see attached) and it says DELETED. Would you know the cause of
> that? I don’t see anything obvious in the log files, but then I am not
> sure what I am looking for. Thanx.
>
>
>
> *Rodney Wild | *IT Support
>
>
>
>
>
>
>
> --
>
> WBR
> Maxim aka solomax
>
>
>
>
>
> --
>
> WBR
> Maxim aka solomax
>
--
WBR
Maxim aka solomax
RE: Word documents don't open but say "DELETED"
Posted by "Wild, Rodney" <ro...@cybastevens.com>.
It appears that the file is not readable:
DEBUG 09-03 12:57:57.827 o.a.o.d.w.WhiteBoardObjectSyncManager:99 [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] - getWhiteBoardImagesSyncListByRoomAndImageid room_id: 11
DEBUG 09-03 12:57:57.829 o.a.o.d.w.WhiteBoardObjectSyncManager:106 [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] - getWhiteBoardImagesSyncListByRoomAndImageid roomList: {}
DEBUG 09-03 12:57:57.830 o.a.o.d.w.WhiteBoardObjectSyncManager:108 [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] - getWhiteBoardImagesSyncListByRoomAndImageid object_id: 203e21e07d4e34030fee83364f3a9d79.swf1441306694830
DEBUG 09-03 12:57:57.856 o.a.o.s.o.DownloadHandler:171 [http-nio-10.5.11.17-80-exec-10] - requestedFile: 203e21e07d4e34030fee83364f3a9d79.swf current_dir: /openmeetings/webapps/openmeetings/upload/files/203e21e07d4e34030fee83364f3a9d79
DEBUG 09-03 12:57:57.857 o.a.o.s.o.DownloadHandler:180 [http-nio-10.5.11.17-80-exec-10] - LOG DownloadHandler: The request file is not readable
DEBUG 09-03 12:57:57.858 o.a.o.s.o.DownloadHandler:184 [http-nio-10.5.11.17-80-exec-10] - LOG ERROR requestedFile: 203e21e07d4e34030fee83364f3a9d79.swf
DEBUG 09-03 12:57:57.859 o.a.o.s.o.DownloadHandler:210 [http-nio-10.5.11.17-80-exec-10] - full_path: /openmeetings/webapps/openmeetings/default/deleted.swf
DEBUG 09-03 12:57:57.860 o.a.o.s.o.DownloadHandler:239 [http-nio-10.5.11.17-80-exec-10] - Detected browser type:0
How do I fix this and I guess the other thing I am wondering is why this happens with word docs but not PDF (I take it they are handled a little bit differently).
Rodney Wild | IT Support
From: Maxim Solodovnik [mailto:solomax666@gmail.com]
Sent: Wednesday, September 2, 2015 9:30 PM
To: Openmeetings user-list
Subject: Re: Word documents don't open but say "DELETED"
you need to check the log:
1) search for java -jar ..... jodconvert .....
run this in command line
fix the issue,
run again
etc.
On Wed, Sep 2, 2015 at 9:36 PM, Wild, Rodney <ro...@cybastevens.com>> wrote:
Is there a way in the command line that I can test those? Changing the path for office did not fix the issue.
Rodney Wild | IT Support
From: Maxim Solodovnik [mailto:solomax666@gmail.com<ma...@gmail.com>]
Sent: Monday, August 31, 2015 8:26 PM
To: Openmeetings user-list
Subject: Re: Word documents don't open but say "DELETED"
It is jodconverter/openoffice issue (error while generating pdf out of office document)
please check those
On Tue, Sep 1, 2015 at 3:50 AM, Wild, Rodney <ro...@cybastevens.com>> wrote:
Maxim, quick question for ya. When I launch a room and open up a PDF document it comes up no problem but when I open up a word document I get a big red X (see attached) and it says DELETED. Would you know the cause of that? I don’t see anything obvious in the log files, but then I am not sure what I am looking for. Thanx.
Rodney Wild | IT Support
--
WBR
Maxim aka solomax
--
WBR
Maxim aka solomax
Re: Word documents don't open but say "DELETED"
Posted by Maxim Solodovnik <so...@gmail.com>.
you need to check the log:
1) search for java -jar ..... jodconvert .....
run this in command line
fix the issue,
run again
etc.
On Wed, Sep 2, 2015 at 9:36 PM, Wild, Rodney <ro...@cybastevens.com>
wrote:
> Is there a way in the command line that I can test those? Changing the
> path for office did not fix the issue.
>
>
>
> *Rodney Wild | *IT Support
>
> [image: Cyba Stevens Logo 2015 - small] <http://www.cybastevens.com/>
>
> # 100 – 5735 – 7 Street NE
>
> Calgary, AB. T2E 8V3
>
> *T: 403-538-8042 F: 403-538-8120*
>
> *VANCOUVER| CALGARY | TORONTO| MONTREAL*
>
>
>
> *From:* Maxim Solodovnik [mailto:solomax666@gmail.com]
> *Sent:* Monday, August 31, 2015 8:26 PM
> *To:* Openmeetings user-list
> *Subject:* Re: Word documents don't open but say "DELETED"
>
>
>
> It is jodconverter/openoffice issue (error while generating pdf out of
> office document)
>
> please check those
>
>
>
> On Tue, Sep 1, 2015 at 3:50 AM, Wild, Rodney <ro...@cybastevens.com>
> wrote:
>
> Maxim, quick question for ya. When I launch a room and open up a PDF
> document it comes up no problem but when I open up a word document I get a
> big red X (see attached) and it says DELETED. Would you know the cause of
> that? I don’t see anything obvious in the log files, but then I am not
> sure what I am looking for. Thanx.
>
>
>
> *Rodney Wild | *IT Support
>
>
>
>
>
>
>
> --
>
> WBR
> Maxim aka solomax
>
--
WBR
Maxim aka solomax
RE: Word documents don't open but say "DELETED"
Posted by "Wild, Rodney" <ro...@cybastevens.com>.
Is there a way in the command line that I can test those? Changing the path for office did not fix the issue.
Rodney Wild | IT Support
[cid:image001.png@01D0E562.DBD094E0]<http://www.cybastevens.com/>
# 100 – 5735 – 7 Street NE
Calgary, AB. T2E 8V3
T: 403-538-8042 F: 403-538-8120
VANCOUVER| CALGARY | TORONTO| MONTREAL
From: Maxim Solodovnik [mailto:solomax666@gmail.com]
Sent: Monday, August 31, 2015 8:26 PM
To: Openmeetings user-list
Subject: Re: Word documents don't open but say "DELETED"
It is jodconverter/openoffice issue (error while generating pdf out of office document)
please check those
On Tue, Sep 1, 2015 at 3:50 AM, Wild, Rodney <ro...@cybastevens.com>> wrote:
Maxim, quick question for ya. When I launch a room and open up a PDF document it comes up no problem but when I open up a word document I get a big red X (see attached) and it says DELETED. Would you know the cause of that? I don’t see anything obvious in the log files, but then I am not sure what I am looking for. Thanx.
Rodney Wild | IT Support
--
WBR
Maxim aka solomax
Re: Word documents don't open but say "DELETED"
Posted by Maxim Solodovnik <so...@gmail.com>.
It is jodconverter/openoffice issue (error while generating pdf out of
office document)
please check those
On Tue, Sep 1, 2015 at 3:50 AM, Wild, Rodney <ro...@cybastevens.com>
wrote:
> Maxim, quick question for ya. When I launch a room and open up a PDF
> document it comes up no problem but when I open up a word document I get a
> big red X (see attached) and it says DELETED. Would you know the cause of
> that? I don’t see anything obvious in the log files, but then I am not
> sure what I am looking for. Thanx.
>
>
>
> *Rodney Wild | *IT Support
>
>
>
--
WBR
Maxim aka solomax