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Posted to dev@hc.apache.org by "Asankha C. Perera" <as...@apache.org> on 2010/08/09 15:58:22 UTC

Removing the "Question" type from JIRA

Hi All

Eric has informed me that the JIRA issue type "Question" seems to be 
misleading some of our users to ask questions using the JIRA. Almost all 
of these [1] have been then marked as Invalid, and the users requested 
to use the forums.. Shall I disable this type of issues from JIRA - if 
possible?

thanks
asankha

[1] 
https://issues.apache.org/jira/secure/IssueNavigator.jspa?reset=true&&type=11&pid=12310360&sorter/field=issuekey&sorter/order=DESC

-- 
Asankha C. Perera
AdroitLogic, http://adroitlogic.org

http://esbmagic.blogspot.com





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Re: Removing the "Question" type from JIRA

Posted by "Asankha C. Perera" <as...@apache.org>.
Hi Oleg
> It worked for me. No idea why.
>    
Ah cool.. I guess you have JIRA instance administration privileges in 
addition to administration privileges on the project.
> Please note, though, I chose to delete the existing issues of type
> Question instead of converting them to bugs.
>    
I think this is fine.. Normally questions are supposed to end up on the 
mailing list, and even though these invalid issues does not exist on the 
JIRA anymore, they are still on the mailing list archives.

thanks!
asankha

-- 
Asankha C. Perera
AdroitLogic, http://adroitlogic.org

http://esbmagic.blogspot.com





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Re: Removing the "Question" type from JIRA

Posted by Oleg Kalnichevski <ol...@apache.org>.
On Mon, 2010-08-09 at 21:56 +0530, Asankha C. Perera wrote:
> Hi Oleg, Sebastian
> > Issue Type Scheme:  Apache Default Issue Type Scheme
> >
> > whereas HC uses
> >
> > Issue Type Scheme:  Default Issue Type Scheme
> >    
> 
> I tried to change this, but was not able to .. I even added myself as an 
> admin, and even temporarily the project lead - but still it didn't allow 
> me.. I was wondering if we need to ask for help from Infra to fix it? or 
> if either of you would have the necessary privileges to change it..
> 
> thanks
> asankha

Asankha

It worked for me. No idea why. 

Please note, though, I chose to delete the existing issues of type
Question instead of converting them to bugs.

Please double-check.

Cheers

Oleg


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Re: Removing the "Question" type from JIRA

Posted by "Asankha C. Perera" <as...@apache.org>.
Hi Oleg, Sebastian
> Issue Type Scheme:  Apache Default Issue Type Scheme
>
> whereas HC uses
>
> Issue Type Scheme:  Default Issue Type Scheme
>    

I tried to change this, but was not able to .. I even added myself as an 
admin, and even temporarily the project lead - but still it didn't allow 
me.. I was wondering if we need to ask for help from Infra to fix it? or 
if either of you would have the necessary privileges to change it..

thanks
asankha

-- 
Asankha C. Perera
AdroitLogic, http://adroitlogic.org

http://esbmagic.blogspot.com





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Re: Removing the "Question" type from JIRA

Posted by sebb <se...@gmail.com>.
On 9 August 2010 15:19, Oleg Kalnichevski <ol...@apache.org> wrote:
> On Mon, 2010-08-09 at 19:28 +0530, Asankha C. Perera wrote:
>> Hi All
>>
>> Eric has informed me that the JIRA issue type "Question" seems to be
>> misleading some of our users to ask questions using the JIRA. Almost all
>> of these [1] have been then marked as Invalid, and the users requested
>> to use the forums.. Shall I disable this type of issues from JIRA - if
>> possible?
>>

+1.

The list of types for HTTPCLIENT and HTTPCORE look wrong - c.f. MATH
and LANG and other Commons JIRAs which don't have nearly as many
options. Likewise Jakarta BSF. These use

Issue Type Scheme:  Apache Default Issue Type Scheme

whereas HC uses

Issue Type Scheme:  Default Issue Type Scheme


> +1. I think what it takes is creating a project specific issue type
> scheme in JIRA, which should be fairly straightforward. I have been
> meaning to do so for quite a while but never got around to actually
> doing it.
>
> Oleg
>
>> thanks
>> asankha
>>
>> [1]
>> https://issues.apache.org/jira/secure/IssueNavigator.jspa?reset=true&&type=11&pid=12310360&sorter/field=issuekey&sorter/order=DESC
>>
>
>
>
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Re: Removing the "Question" type from JIRA

Posted by Oleg Kalnichevski <ol...@apache.org>.
On Mon, 2010-08-09 at 19:28 +0530, Asankha C. Perera wrote:
> Hi All
> 
> Eric has informed me that the JIRA issue type "Question" seems to be 
> misleading some of our users to ask questions using the JIRA. Almost all 
> of these [1] have been then marked as Invalid, and the users requested 
> to use the forums.. Shall I disable this type of issues from JIRA - if 
> possible?
> 

+1. I think what it takes is creating a project specific issue type
scheme in JIRA, which should be fairly straightforward. I have been
meaning to do so for quite a while but never got around to actually
doing it. 

Oleg

> thanks
> asankha
> 
> [1] 
> https://issues.apache.org/jira/secure/IssueNavigator.jspa?reset=true&&type=11&pid=12310360&sorter/field=issuekey&sorter/order=DESC
> 



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