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Posted to users@flex.apache.org by akashg <ka...@gmail.com> on 2014/07/01 14:31:11 UTC

Flex SDK bin Installer Hangs indefinitely - Win 7

Hi,

So I'm trying to install the Flex sdk version 4.12.1, Air 14, Flash 14 and
I'm running the binary installer for windows as an administrator.
When the installer gets to the 4th block it hangs there indefinitely. I have
no idea where to begin to solve this issue. Online searches have lead me to
clear various browser caches and try downloading via different networks,
none of which have solved the problem. I have re-installed the installer
itself and retried several times, still no luck.
Solutions?

INSTALL LOG:

Version 3.0.0 (windows)
Using Locale:en_US
Fetched the SDK download mirror URL from the CGI.
AIR version 14.0
Flash Player version 14.0
Creating Apache Flex home
Creating temporary directory
Downloading Apache Flex SDK from:
http://apache.mirrors.lucidnetworks.net/flex/4.12.1/binaries/apache-flex-sdk-4.12.1-bin.zip
Verifying Apache Flex SDK MD5 Signature
The Apache Flex SDK MD5 Signature of the downloaded files matches the
reference. The file is valid.
Uncompressing: C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64
Bit)\sdks\4.12.1\temp\apache-flex-sdk-4.12.1-bin.zip
Finished uncompressing: C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64
Bit)\sdks\4.12.1\temp\apache-flex-sdk-4.12.1-bin.zip
Downloading Adobe AIR Runtime Kit for Windows from:
http://airdownload.adobe.com/air/win/download/14.0//AdobeAIRSDK.zip

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Re: Flex SDK bin Installer Hangs indefinitely - Win 7

Posted by Joseph Schmoe <ka...@gmail.com>.

Hey Alex,

Your new installer (3.1.0) worked perfectly!
Great help.

Thanks a lot,
-JS



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Re: Flex SDK bin Installer Hangs indefinitely - Win 7

Posted by Joseph Schmoe <ka...@gmail.com>.

OK thanks. (There's enough disk space) Will do.
On Jul 2, 2014 2:33 PM, "Alex Harui [via Apache Flex Users]" <
ml-node+s2333346n7150h93@n4.nabble.com> wrote:

> I put new windows installer here
> http://people.apache.org/~aharui/temp/apache-flex-sdk-installer-3.1.0-bin.e
> xe
>
> It tries to force GC between steps.  Uninstall your current version and
> try this one and let us know.
>
> Thanks,
> -Alex
>
> On 7/2/14 9:40 AM, "Joseph Schmoe" <[hidden email]
> <http://user/SendEmail.jtp?type=node&node=7150&i=0>> wrote:
>
> >Hello no problem,
> >
> >So the memory usage is only ~3.4GB and I have 8GB ram, so I don't think
> >that's the issue.
> >I can't disable McAfee as it's a work computer. Although, I did check the
> >on-access log file and it doesn't contain any information related to the
> >install. So I want to say that shouldn't be an issue either.
> >
> >Thoughts?
> >
> >
> >
> >--
> >View this message in context:
> >
> http://apache-flex-users.2333346.n4.nabble.com/Flex-SDK-bin-Installer-Hang
> >s-indefinitely-Win-7-tp7105p7143.html
> >Sent from the Apache Flex Users mailing list archive at Nabble.com.
>
>
>
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Re: Flex SDK bin Installer Hangs indefinitely - Win 7

Posted by Alex Harui <ah...@adobe.com>.

I put new windows installer here
http://people.apache.org/~aharui/temp/apache-flex-sdk-installer-3.1.0-bin.e
xe

It tries to force GC between steps.  Uninstall your current version and
try this one and let us know.

Thanks,
-Alex

On 7/2/14 9:40 AM, "Joseph Schmoe" <ka...@gmail.com> wrote:

>Hello no problem,
>
>So the memory usage is only ~3.4GB and I have 8GB ram, so I don't think
>that's the issue.
>I can't disable McAfee as it's a work computer. Although, I did check the
>on-access log file and it doesn't contain any information related to the
>install. So I want to say that shouldn't be an issue either.
>
>Thoughts?
>
>
>
>--
>View this message in context:
>http://apache-flex-users.2333346.n4.nabble.com/Flex-SDK-bin-Installer-Hang
>s-indefinitely-Win-7-tp7105p7143.html
>Sent from the Apache Flex Users mailing list archive at Nabble.com.

Re: Flex SDK bin Installer Hangs indefinitely - Win 7

Posted by OmPrakash Muppirala <bi...@gmail.com>.

Is there enough disk space on the machine?

Thanks,
Om


On Wed, Jul 2, 2014 at 9:47 AM, Alex Harui <ah...@adobe.com> wrote:

> Flash/AIR can start getting creaky when memory gets that high, even though
> you have enough memory on the computer.
>
> Can you use Ant to do the install?  Download the binaries, unzip, run ant
> -f installer.xml.
>
> I'll look into forcing GC and see if that helps.
>
> -Alex
>
> On 7/2/14 9:40 AM, "Joseph Schmoe" <ka...@gmail.com> wrote:
>
> >Hello no problem,
> >
> >So the memory usage is only ~3.4GB and I have 8GB ram, so I don't think
> >that's the issue.
> >I can't disable McAfee as it's a work computer. Although, I did check the
> >on-access log file and it doesn't contain any information related to the
> >install. So I want to say that shouldn't be an issue either.
> >
> >Thoughts?
> >
> >
> >
> >--
> >View this message in context:
> >
> http://apache-flex-users.2333346.n4.nabble.com/Flex-SDK-bin-Installer-Hang
> >s-indefinitely-Win-7-tp7105p7143.html
> >Sent from the Apache Flex Users mailing list archive at Nabble.com.
>
>

Re: Flex SDK bin Installer Hangs indefinitely - Win 7

Posted by Alex Harui <ah...@adobe.com>.

Flash/AIR can start getting creaky when memory gets that high, even though
you have enough memory on the computer.

Can you use Ant to do the install?  Download the binaries, unzip, run ant
-f installer.xml.

I'll look into forcing GC and see if that helps.

-Alex

On 7/2/14 9:40 AM, "Joseph Schmoe" <ka...@gmail.com> wrote:

>Hello no problem,
>
>So the memory usage is only ~3.4GB and I have 8GB ram, so I don't think
>that's the issue.
>I can't disable McAfee as it's a work computer. Although, I did check the
>on-access log file and it doesn't contain any information related to the
>install. So I want to say that shouldn't be an issue either.
>
>Thoughts?
>
>
>
>--
>View this message in context:
>http://apache-flex-users.2333346.n4.nabble.com/Flex-SDK-bin-Installer-Hang
>s-indefinitely-Win-7-tp7105p7143.html
>Sent from the Apache Flex Users mailing list archive at Nabble.com.

Re: Flex SDK bin Installer Hangs indefinitely - Win 7

Posted by Joseph Schmoe <ka...@gmail.com>.

Hello no problem,

So the memory usage is only ~3.4GB and I have 8GB ram, so I don't think
that's the issue.
I can't disable McAfee as it's a work computer. Although, I did check the
on-access log file and it doesn't contain any information related to the
install. So I want to say that shouldn't be an issue either.

Thoughts?



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Re: Flex SDK bin Installer Hangs indefinitely - Win 7

Posted by Alex Harui <ah...@adobe.com>.

Sorry, got fooled by the fact the text file downloaded instead of showing
up in the browser.

So the log indicates a failure/hang at the unzipping of the AIR SDK.  Can
you check memory usage at the point of the hang?

Also, I have had issues on Windows with the McAfee on-access scan.  If you
are using it, can you try turning it off during the install?

-Alex

On 7/2/14 7:59 AM, "Joseph Schmoe" <ka...@gmail.com> wrote:

>Any updates please? I really need to get this moving along...
>
>
>
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RE: Flex SDK bin Installer Hangs indefinitely - Win 7

Posted by Joseph Schmoe <ka...@gmail.com>.

Any updates please? I really need to get this moving along...



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RE: Flex SDK bin Installer Hangs indefinitely - Win 7

Posted by Joseph Schmoe <ka...@gmail.com>.

Hello,

OK, here is the link the Verbose Log txt file.

http://filebin.ca/1RprLZENAtll/VbLogFlex.txt
<http://filebin.ca/1RprLZENAtll/VbLogFlex.txt>  

Thanks for the help,
-Akash



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RE: Flex SDK bin Installer Hangs indefinitely - Win 7

Posted by Alex Harui <ah...@adobe.com>.

Hi,

Please try again, but first thing after the installer starts up, right click and select verbose logging.  This will cause the text under the progress blocks to change since it outputs more data, but then the log will contain more data.  The log will be very long, so instead of including it in this email, please post it somewhere and include the link in an email.

Thanks,
-Alex
________________________________________
From: akashg [kashie318@gmail.com]
Sent: Tuesday, July 1, 2014 5:31 AM
To: users@flex.apache.org
Subject: Flex SDK bin Installer Hangs indefinitely - Win 7

Hi,

So I'm trying to install the Flex sdk version 4.12.1, Air 14, Flash 14 and
I'm running the binary installer for windows as an administrator.
When the installer gets to the 4th block it hangs there indefinitely. I have
no idea where to begin to solve this issue. Online searches have lead me to
clear various browser caches and try downloading via different networks,
none of which have solved the problem. I have re-installed the installer
itself and retried several times, still no luck.
Solutions?

INSTALL LOG:

Version 3.0.0 (windows)
Using Locale:en_US
Fetched the SDK download mirror URL from the CGI.
AIR version 14.0
Flash Player version 14.0
Creating Apache Flex home
Creating temporary directory
Downloading Apache Flex SDK from:
http://apache.mirrors.lucidnetworks.net/flex/4.12.1/binaries/apache-flex-sdk-4.12.1-bin.zip
Verifying Apache Flex SDK MD5 Signature
The Apache Flex SDK MD5 Signature of the downloaded files matches the
reference. The file is valid.
Uncompressing: C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64
Bit)\sdks\4.12.1\temp\apache-flex-sdk-4.12.1-bin.zip
Finished uncompressing: C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64
Bit)\sdks\4.12.1\temp\apache-flex-sdk-4.12.1-bin.zip
Downloading Adobe AIR Runtime Kit for Windows from:
http://airdownload.adobe.com/air/win/download/14.0//AdobeAIRSDK.zip

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