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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/01/05 11:46:28 UTC

[Bug 121564] Mail merge email hangs

https://issues.apache.org/ooo/show_bug.cgi?id=121564

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
           Severity|blocker                     |major

--- Comment #1 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
@reporter:
Thank you for your feedback – unfortunately important information we will 
need to reproduce your problem is missing.
Please add all information requested in following:
a) Write a meaningful Summary describing exactly what the problem is
b) Attach a sample document (not only screenshot) or refer to an existing 
  sample document in an other Bug with a link; to attach a file to this 
  bug report, just click on "Add an attachment" right on this page.
  If you want to attach a test kit with multiple documents zip them into
  a single testkit.zip and attach the  testkit.zip
c) Contribute a document related step by step instruction containing every 
  key press and every mouse click how to reproduce your problem 
d) Attach screenshots with comments if you believe that that might explain the 
  problem better than a text comment. Best way is to insert your screenshots
  into a DRAW document and to add comments that explain what you want to show
e) if possible contribute an instruction how to create a sample document 
  from the scratch
f) add information 
  f3) concerning your PC (video card, ...)
  f4) concerning your Operating System (Version, Distribution, Language)
  f5) concerning your AOO version (with Build/revision ID if it's not a 
     public release) and localization (UI language, Locale setting)
  f6) AOO settings that might be related to your problems 
  f7) how you launch AOO and how you opened the sample document
  f8) Whether your problem persists when you renamed your user profile 
     (Quit Quickstart before!) before you launch AOO (please see
    
<http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues>)

Even if you can not provide all demanded information, every little new
information might bring the breakthrough.
Please do not cite these hints in your reply, but cite the items like:
c): Yes, also in CALC, not in Impress

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