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Posted to dev@openoffice.apache.org by "F C. Costero" <fj...@gmail.com> on 2011/12/30 15:15:28 UTC

EN Forum Activity Summary

A summary of of EN forum activity from the launch date to the present
has been posted by Hagar Delest. I invite those interested in this
measure of user activity to take a look at
http://user.services.openoffice.org/en/forum/viewtopic.php?f=50&t=46497.
A graph shows the number of posts, registered members, topics and
topics marked as solved. There is nothing very exciting, which is just
what one wants after changing hosts.
My own experience is that there is no noticeable change in the forum
since the migration to ASF except for the feather on every page.
Thanks to the ASF infra folks for keeping all that magic stuff
invisible.
I'd also like to thank Hagar for putting the graph together and mriosv
for making the original suggestion.

Re: EN Forum Activity Summary

Posted by Hagar Delest <ha...@laposte.net>.
Le sam. 07 janv. 2012 14:08:44 CET, Andrea Pescetti <pe...@apache.org> a écrit :
> Since the situation is already confusing enough, I would spell out that ASF is "Apache Software Foundation", so that readers can connect it immediately with the new name "Apache OpenOffice". And also, as Andrew suggested, insert the full URL to the Forum:
> http://user.services.openoffice.org
>
>> Some history first. ... So the forum is really managed by a group of
>> users helping other users (for free, on their spare time).
>
> As others wrote, I would also be for removing the history paragraph. But its last sentence, the one I quote above, is interesting and should be kept somewhere.

Here is a new version. I've removed the paragraph about history and propose to make another blog entry in a while based on that. Content would be more oriented to the "advertising" of the forum then. I agree that this has been also mentioned in the previous blog entry (I took part in its redaction) but in a private mail, someone proposed to put this kind of information. So maybe it's worth another blog entry.

I will proceed soon to the creation of the blog account and send this new version.

Hagar

_____________________________________________
The Community Forum: New Year Status

After 4 years of existence, the Community Forum (http://user.services.openoffice.org/) has moved on the Apache Software Foundation (ASF) servers end of October 2011 (see https://cwiki.apache.org/confluence/display/OOOUSERS/Changes+integrate+the+forums+into+the+AOOo+project). Here are some figures about how we are doing on the English forum. I will try to make this kind of report on a monthly basis in the forum (http://user.services.openoffice.org/en/forum/viewtopic.php?f=50&t=46497) and perhaps quarterly on the blog.
Please remember that the forum is managed by a group of users helping other users for free and on their spare time.

Some basics:
- The number of posts, members and topics is taken from the phpBB information bottom of main index page
- Solved topics are counted in all the forums except admin and archives sections (not visible to standard users)
Note that the ratio solved topics vs. total topics is slightly biased since the topics in the archives and admin sections are counted (in phpBB statistics) but not the solved ones (custom search). However, there are less than 550 topics there (in more than a 40,000 grand total, so less than 1.5%). These last figures shouldn't change very much since the private sections are not very active.

Here it is (since the solved topics is a new metric, there is only one point for the moment).
[img]http://user.services.openoffice.org/en/forum/download/file.php?id=13066&mode=view[/img]

The blue line (number of posts) is not that important, it just shows that the trend is consistent with the other metrics.
The most interesting statistics are the red lines for the members and the topics (with triangles, giving the time when the figures have been recorded). Note that the ratio topics vs. members is 0.9 for the English forum and above 1.5 for the French and Japanese forums. We tend not to be too harsh for the rules on the English section and topics are not often split when different users ask questions (still related of course) in the same thread.

Activity has a slightly higher slope during the first 2 years. It may be linked to the building of the knowledge database. Once the main issues and common questions have been discussed, users find their answers more and more easily with a mere search, hence less topics needed.
Neither the release of LibreOffice (Oct 2010), nor the move to the ASF servers (Oct 2011) have changed anything for the activity.

The decrease in the number of members (end of 2011) is linked to the cleaning of banned users. They had just been banned until now but to keep only the "real users", their account has been deleted (nearly 1800). This was the first cleaning ever done from the launch of this forum 4 years ago. 1550 of them had been identified as spammers because of their post(s). 250 were passive spam (link in signature or interest field of the profile, without any post).

The ratio of the solved topics is rather good: 14,000 solved (green triangle) in 41,000 (red triangles), that makes more than 1 in 3 (all users don't bother to tag their topic as solved).

For the record, last quarter has been in line with the rest: 2100 new users from Oct 1st to end of this year, meaning 1800 new topics.
As for the spam, we have had 1800 users in 1500 days, it makes 1.21 spammer a day, still rather low, thanks to the registration process (hard to cheat for bots).

Last figures: 2011 has shown an increase in the max number of online users along the months. Peak reached 232 beginning of October. The counter has been reset on Jan 1st 2012 and is already at 214, proving the audience is still there.

Some words about the team. Let's not forget Terry Ellison who was the main maintainer of the forum until the move to Apache Software Foundation servers. His huge involvement has made it possible for both a clean running of the forum during 4 years, making it a great place for those needing/providing help, and contributing to the transfer of the forum to the ASF servers with a minimal impact for the users.
As for the Volunteers, 4 new users have been promoted in December 2011 (the last approval was in April). Total is nearly 100 now.

To conclude, the constant dedication of the Volunteers shows that they are still eager to help users through the forum. We are now waiting for the next release of Apache OpenOffice for a new bunch of questions and users...

Hagar Delest,
On the behalf of the Forum Volunteers

Re: EN Forum Activity Summary

Posted by Andrea Pescetti <pe...@apache.org>.
On 06/01/2012 Hagar Delest wrote:
> Here is a proposal.

Nice post; just a few remarks.

> After 4 years of existence, the Community Forum has moved on the ASF
> servers end of October 2011.

Since the situation is already confusing enough, I would spell out that 
ASF is "Apache Software Foundation", so that readers can connect it 
immediately with the new name "Apache OpenOffice". And also, as Andrew 
suggested, insert the full URL to the Forum:
http://user.services.openoffice.org

> Some history first. ... So the forum is really managed by a group of
> users helping other users (for free, on their spare time).

As others wrote, I would also be for removing the history paragraph. But 
its last sentence, the one I quote above, is interesting and should be 
kept somewhere.

Nothing else: I hope that you get a blog account soon and that you can 
post your article as soon as possible!

Regards,
   Andrea.

Re: EN Forum Activity Summary

Posted by Hagar Delest <ha...@laposte.net>.
Le ven. 06 janv. 2012 20:21:28 CET, drew <dr...@baseanswers.com> a écrit :
> Second - I really would like to see you actually publish to the blog on
> your own. I know that you have made a practice to put stats such as this
> to the forum a few times a year, I like the usual attending graph. I
> know it means setting up another account, but I think it would really be
> nice if you could simply expand to include a blog post at the same time,
> the same 2 paragraph and graph type post.

No problem, I would have posted it but first wanted to have some feedback.
I'll propose a second version then, let me some time to take into account your remarks.

Hagar

Re: EN Forum Activity Summary

Posted by drew <dr...@baseanswers.com>.
On Fri, 2012-01-06 at 19:32 -0500, Rob Weir wrote:
> On Fri, Jan 6, 2012 at 5:56 PM, Hagar Delest <ha...@laposte.net> wrote:
> > Le ven. 30 déc. 2011 09:57:45 CET, Andrew Rist <an...@oracle.com> a
> > écrit :
> >
> >> This is great stuff - any way this could be posted as a blog post on the
> >> main AOO blog?
> >>
> >> Andrew
> >
> >
> > Here is a proposal.
> > ___________________________________
> >
> > The Community Forum: New Year Status
> >
> > After 4 years of existence, the Community Forum has moved on the ASF servers
> > end of October 2011. Here are some figures about how we are doing on the
> > English forum. I will try to make this kind of report on a monthly basis in
> > the forum
> > (http://user.services.openoffice.org/en/forum/viewtopic.php?f=50&t=46497)
> > but not on the blog. This post is just to announce it.
> >
> > Some history first. To make a long story short: fearing the disappearance of
> > the first forum (http://www.oooforum.org) due to spam especially, a group of
> > users decided to create a new forum managed by the users themselves. Topics
> > about the whole story can be found on both forums. By luck, Sun offered to
> > host the forum on their servers in Hamburg (for free) but our independence
> > was part of the deal. The forum has been tagged “official” rather wrongly:
> > even if we were on Sun then Oracle hardware, they both have never interfered
> > in the running of the forum and we are deeply grateful for that.
> > To manage the forum, a group of Volunteers has been settled. It was first
> > made of the users who departed from oooforum (some still contribute to it)
> > and then users have been integrated when their contribution showed a true
> > dedication to the forum (steady activity and quality of posts). We had a
> > private area (not visible by standard users) where the management of the
> > forum could be discussed like moderation, forum software features, … So the
> > forum is really managed by a group of users helping other users (for free,
> > on their spare time).
> 
> I don't know if you saw it or not, but we already had a blog post on
> the forum migration:
> 
> https://blogs.apache.org/OOo/entry/openoffice_org_migration_the_community
> 
> That dealt with the history, etc.   I think you could get straight to
> the "New Year Status".
> 
> Also, I think we should avoid saying negative things about
> oooforum.org.  Remember, they are part of our ecosystem as well.
> 

Hello Hagar,

I like it.

Two things to add to the last emails, I think.

One - I think you could do without the second paragraph also, otherwise
for a first post (see below :-} long is ok I'd think, but I've often
been told all written material is made better, when shorter.

Second - I really would like to see you actually publish to the blog on
your own. I know that you have made a practice to put stats such as this
to the forum a few times a year, I like the usual attending graph. I
know it means setting up another account, but I think it would really be
nice if you could simply expand to include a blog post at the same time,
the same 2 paragraph and graph type post.

There is my editorial opinion :)

So, again thanks that's great.

//drew

> 
> > Participation is really easy: just register and post your question! (a
> > search before is of course welcomed but well, we are prepared to the eternal
> > September). A survival guide is available, covering all the basic questions
> > a new forum user could have. And if you want to have your say, you can apply
> > for the Volunteer status. You can also subscribe to topics (no need to post)
> > to be notified when new replies are posted.
> > Note that the forum has never been a marketing tool. Our target is not to
> > promote OOo blindly but to give the best advice as possible to get the users
> > out of the trouble he is facing. Therefore, advising to keep other software
> > (including proprietary suites) is part of our replies.
> > The forum is also dedicated to OOo derived products and for them, the only
> > limit is the user base visiting the forum. Many of us run LibreOffice in
> > parallel for example.
> > Power users are OOo users like you and me, we usually use one or two
> > components much more than the others and we reply with our own experience
> > (trials and a kind of reverse engineering sometimes). Some have also great
> > skills for macros and give their code snippets (dedicated section). We are
> > from all over the world and the success led to the creation of other native
> > language sections.
> > As you can see, the forum is really a major part of the OOo project. The
> > dedication of the helpers has led to a steady rate of the registration as
> > you can see below. The figures start at day 1 when the creation of the forum
> > has been announced on the mailing list.
> >
> 
> We could almost skip to this, with a brief intro.  Otherswise this
> post is very, very long and few will actually read this far.  Much of
> the other material above is good stuff, but you could make another
> blog post of that.
> 
> > Some basics then:
> > - The number of posts, members and topics is taken from the phpBB
> > information bottom of main index page
> > - Solved topics are counted in all the forums except admin and archives
> > sections (not visible to standard users)
> > Note that the ratio solved topics vs. total topics is slightly biased since
> > the topics in the archives and admin sections are counted (in phpBB
> > statistics) but not the solved ones (custom search). However, there are less
> > than 550 topics there (in more than a 40,000 grand total, so less than
> > 1.5%). These last figures shouldn't change very much since the private
> > sections are not very active.
> >
> > Here it is (since the solved topics is a new metric, there is only one point
> > for the moment).
> > [img]http://user.services.openoffice.org/en/forum/download/file.php?id=13066&mode=view[/img]
> > The blue line (number of posts) is not that important, it just shows that
> > the trend is consistent with the other metrics.
> > The most interesting statistics are the red lines for the members and the
> > topics (with triangles, giving the time when the figures have been
> > recorded). Note that the ratio topics vs. members is 0.9 for the English
> > forum and above 1.5 for the French and Japanese forums. We tend not to be
> > too harsh for the rules on the English section and topics are not often
> > split when different users ask questions (still related of course) in the
> > same thread.
> >
> > Activity has a slightly higher slope during the first 2 years. It may be
> > linked to the building of the knowledge database. Once the main issues and
> > common questions have been discussed, users find their answers more and more
> > easily with a mere search, hence less topics needed.
> > Neither the release of LibreOffice (Oct 2010), nor the move to the ASF
> > servers (Oct 2011) have changed anything for the activity.
> >
> > The decrease in the number of members (end of 2011) is linked to the
> > cleaning of banned users. They had just been banned until now but to keep
> > only the "real users", their account has been deleted (nearly 1800). This
> > was the first cleaning ever done from the launch of this forum 4 years ago.
> > 1550 of them had been identified as spammers because of their post(s). 250
> > were passive spam (link in signature or interest field of the profile,
> > without any post).
> >
> > The ratio of the solved topics is rather good: 14,000 solved (green
> > triangle) in 41,000 (red triangles), that makes more than 1 in 3 (all users
> > don't bother to tag their topic as solved).
> >
> > For the record, last quarter has been in line with the rest: 2100 new users
> > from Oct 1st to end of this year, meaning 1800 new topics.
> > As for the spam, we have had 1800 users in 1500 days, it makes 1.21 spammer
> > a day, still rather low, thanks to the registration process (hard to cheat
> > for bots).
> >
> > Last figures: 2011 has shown an increase in the max number of online users
> > along the months. Peak reached 232 beginning of October. The counter has
> > been reset on Jan 1st 2012 and is already at 214, proving the audience is
> > still there.
> >
> > Some words about the team. Let's not forget Terry Ellison who was the main
> > maintainer of the forum until the move to ASF servers. His huge involvement
> > has made it possible for both a clean running of the forum during 4 years,
> > making it a great place for those needing/providing help, and contributing
> > to the transfer of the forum to the ASF servers with a minimal impact for
> > the users.
> > As for the Volunteers, 4 new users have been promoted in December 2011 (the
> > last approval was in April). Total is nearly 100 now.
> >
> > To conclude, the constant dedication of the Volunteers shows that they are
> > still eager to help users through the forum. We are now waiting for the next
> > release of Apache OpenOffice for a new bunch of questions and users...
> >
> > Hagar Delest,
> > On the behalf of the Forum Volunteers
> 



Re: EN Forum Activity Summary

Posted by Rob Weir <ro...@apache.org>.
On Fri, Jan 6, 2012 at 5:56 PM, Hagar Delest <ha...@laposte.net> wrote:
> Le ven. 30 déc. 2011 09:57:45 CET, Andrew Rist <an...@oracle.com> a
> écrit :
>
>> This is great stuff - any way this could be posted as a blog post on the
>> main AOO blog?
>>
>> Andrew
>
>
> Here is a proposal.
> ___________________________________
>
> The Community Forum: New Year Status
>
> After 4 years of existence, the Community Forum has moved on the ASF servers
> end of October 2011. Here are some figures about how we are doing on the
> English forum. I will try to make this kind of report on a monthly basis in
> the forum
> (http://user.services.openoffice.org/en/forum/viewtopic.php?f=50&t=46497)
> but not on the blog. This post is just to announce it.
>
> Some history first. To make a long story short: fearing the disappearance of
> the first forum (http://www.oooforum.org) due to spam especially, a group of
> users decided to create a new forum managed by the users themselves. Topics
> about the whole story can be found on both forums. By luck, Sun offered to
> host the forum on their servers in Hamburg (for free) but our independence
> was part of the deal. The forum has been tagged “official” rather wrongly:
> even if we were on Sun then Oracle hardware, they both have never interfered
> in the running of the forum and we are deeply grateful for that.
> To manage the forum, a group of Volunteers has been settled. It was first
> made of the users who departed from oooforum (some still contribute to it)
> and then users have been integrated when their contribution showed a true
> dedication to the forum (steady activity and quality of posts). We had a
> private area (not visible by standard users) where the management of the
> forum could be discussed like moderation, forum software features, … So the
> forum is really managed by a group of users helping other users (for free,
> on their spare time).

I don't know if you saw it or not, but we already had a blog post on
the forum migration:

https://blogs.apache.org/OOo/entry/openoffice_org_migration_the_community

That dealt with the history, etc.   I think you could get straight to
the "New Year Status".

Also, I think we should avoid saying negative things about
oooforum.org.  Remember, they are part of our ecosystem as well.


> Participation is really easy: just register and post your question! (a
> search before is of course welcomed but well, we are prepared to the eternal
> September). A survival guide is available, covering all the basic questions
> a new forum user could have. And if you want to have your say, you can apply
> for the Volunteer status. You can also subscribe to topics (no need to post)
> to be notified when new replies are posted.
> Note that the forum has never been a marketing tool. Our target is not to
> promote OOo blindly but to give the best advice as possible to get the users
> out of the trouble he is facing. Therefore, advising to keep other software
> (including proprietary suites) is part of our replies.
> The forum is also dedicated to OOo derived products and for them, the only
> limit is the user base visiting the forum. Many of us run LibreOffice in
> parallel for example.
> Power users are OOo users like you and me, we usually use one or two
> components much more than the others and we reply with our own experience
> (trials and a kind of reverse engineering sometimes). Some have also great
> skills for macros and give their code snippets (dedicated section). We are
> from all over the world and the success led to the creation of other native
> language sections.
> As you can see, the forum is really a major part of the OOo project. The
> dedication of the helpers has led to a steady rate of the registration as
> you can see below. The figures start at day 1 when the creation of the forum
> has been announced on the mailing list.
>

We could almost skip to this, with a brief intro.  Otherswise this
post is very, very long and few will actually read this far.  Much of
the other material above is good stuff, but you could make another
blog post of that.

> Some basics then:
> - The number of posts, members and topics is taken from the phpBB
> information bottom of main index page
> - Solved topics are counted in all the forums except admin and archives
> sections (not visible to standard users)
> Note that the ratio solved topics vs. total topics is slightly biased since
> the topics in the archives and admin sections are counted (in phpBB
> statistics) but not the solved ones (custom search). However, there are less
> than 550 topics there (in more than a 40,000 grand total, so less than
> 1.5%). These last figures shouldn't change very much since the private
> sections are not very active.
>
> Here it is (since the solved topics is a new metric, there is only one point
> for the moment).
> [img]http://user.services.openoffice.org/en/forum/download/file.php?id=13066&mode=view[/img]
> The blue line (number of posts) is not that important, it just shows that
> the trend is consistent with the other metrics.
> The most interesting statistics are the red lines for the members and the
> topics (with triangles, giving the time when the figures have been
> recorded). Note that the ratio topics vs. members is 0.9 for the English
> forum and above 1.5 for the French and Japanese forums. We tend not to be
> too harsh for the rules on the English section and topics are not often
> split when different users ask questions (still related of course) in the
> same thread.
>
> Activity has a slightly higher slope during the first 2 years. It may be
> linked to the building of the knowledge database. Once the main issues and
> common questions have been discussed, users find their answers more and more
> easily with a mere search, hence less topics needed.
> Neither the release of LibreOffice (Oct 2010), nor the move to the ASF
> servers (Oct 2011) have changed anything for the activity.
>
> The decrease in the number of members (end of 2011) is linked to the
> cleaning of banned users. They had just been banned until now but to keep
> only the "real users", their account has been deleted (nearly 1800). This
> was the first cleaning ever done from the launch of this forum 4 years ago.
> 1550 of them had been identified as spammers because of their post(s). 250
> were passive spam (link in signature or interest field of the profile,
> without any post).
>
> The ratio of the solved topics is rather good: 14,000 solved (green
> triangle) in 41,000 (red triangles), that makes more than 1 in 3 (all users
> don't bother to tag their topic as solved).
>
> For the record, last quarter has been in line with the rest: 2100 new users
> from Oct 1st to end of this year, meaning 1800 new topics.
> As for the spam, we have had 1800 users in 1500 days, it makes 1.21 spammer
> a day, still rather low, thanks to the registration process (hard to cheat
> for bots).
>
> Last figures: 2011 has shown an increase in the max number of online users
> along the months. Peak reached 232 beginning of October. The counter has
> been reset on Jan 1st 2012 and is already at 214, proving the audience is
> still there.
>
> Some words about the team. Let's not forget Terry Ellison who was the main
> maintainer of the forum until the move to ASF servers. His huge involvement
> has made it possible for both a clean running of the forum during 4 years,
> making it a great place for those needing/providing help, and contributing
> to the transfer of the forum to the ASF servers with a minimal impact for
> the users.
> As for the Volunteers, 4 new users have been promoted in December 2011 (the
> last approval was in April). Total is nearly 100 now.
>
> To conclude, the constant dedication of the Volunteers shows that they are
> still eager to help users through the forum. We are now waiting for the next
> release of Apache OpenOffice for a new bunch of questions and users...
>
> Hagar Delest,
> On the behalf of the Forum Volunteers

Re: EN Forum Activity Summary

Posted by Andrew Rist <an...@oracle.com>.
This is great.  Can we get someone with access to the blog to post it?
The only thing that might be added are a couple links:

  * to the main forum at it's new location in the first line (which is
    of course, it's old location - but a link to the main forum entrance
    would be nice)
  * a link to the survival guide where that's mentioned

Thanks for this,

Andrew

> Le ven. 30 déc. 2011 09:57:45 CET, Andrew Rist 
> <an...@oracle.com> a écrit :
>
>> This is great stuff - any way this could be posted as a blog post on 
>> the main AOO blog?
>>
>> Andrew
>
> Here is a proposal.
> ___________________________________
>
> The Community Forum: New Year Status
>
> After 4 years of existence, the Community Forum has moved on the ASF 
> servers end of October 2011. Here are some figures about how we are 
> doing on the English forum. I will try to make this kind of report on 
> a monthly basis in the forum 
> (http://user.services.openoffice.org/en/forum/viewtopic.php?f=50&t=46497) 
> but not on the blog. This post is just to announce it.
>
> Some history first. To make a long story short: fearing the 
> disappearance of the first forum (http://www.oooforum.org) due to spam 
> especially, a group of users decided to create a new forum managed by 
> the users themselves. Topics about the whole story can be found on 
> both forums. By luck, Sun offered to host the forum on their servers 
> in Hamburg (for free) but our independence was part of the deal. The 
> forum has been tagged “official” rather wrongly: even if we were on 
> Sun then Oracle hardware, they both have never interfered in the 
> running of the forum and we are deeply grateful for that.
> To manage the forum, a group of Volunteers has been settled. It was 
> first made of the users who departed from oooforum (some still 
> contribute to it) and then users have been integrated when their 
> contribution showed a true dedication to the forum (steady activity 
> and quality of posts). We had a private area (not visible by standard 
> users) where the management of the forum could be discussed like 
> moderation, forum software features, … So the forum is really managed 
> by a group of users helping other users (for free, on their spare time).
> Participation is really easy: just register and post your question! (a 
> search before is of course welcomed but well, we are prepared to the 
> eternal September). A survival guide is available, covering all the 
> basic questions a new forum user could have. And if you want to have 
> your say, you can apply for the Volunteer status. You can also 
> subscribe to topics (no need to post) to be notified when new replies 
> are posted.
> Note that the forum has never been a marketing tool. Our target is not 
> to promote OOo blindly but to give the best advice as possible to get 
> the users out of the trouble he is facing. Therefore, advising to keep 
> other software (including proprietary suites) is part of our replies.
> The forum is also dedicated to OOo derived products and for them, the 
> only limit is the user base visiting the forum. Many of us run 
> LibreOffice in parallel for example.
> Power users are OOo users like you and me, we usually use one or two 
> components much more than the others and we reply with our own 
> experience (trials and a kind of reverse engineering sometimes). Some 
> have also great skills for macros and give their code snippets 
> (dedicated section). We are from all over the world and the success 
> led to the creation of other native language sections.
> As you can see, the forum is really a major part of the OOo project. 
> The dedication of the helpers has led to a steady rate of the 
> registration as you can see below. The figures start at day 1 when the 
> creation of the forum has been announced on the mailing list.
>
> Some basics then:
> - The number of posts, members and topics is taken from the phpBB 
> information bottom of main index page
> - Solved topics are counted in all the forums except admin and 
> archives sections (not visible to standard users)
> Note that the ratio solved topics vs. total topics is slightly biased 
> since the topics in the archives and admin sections are counted (in 
> phpBB statistics) but not the solved ones (custom search). However, 
> there are less than 550 topics there (in more than a 40,000 grand 
> total, so less than 1.5%). These last figures shouldn't change very 
> much since the private sections are not very active.
>
> Here it is (since the solved topics is a new metric, there is only one 
> point for the moment).
> [img]http://user.services.openoffice.org/en/forum/download/file.php?id=13066&mode=view[/img] 
>
> The blue line (number of posts) is not that important, it just shows 
> that the trend is consistent with the other metrics.
> The most interesting statistics are the red lines for the members and 
> the topics (with triangles, giving the time when the figures have been 
> recorded). Note that the ratio topics vs. members is 0.9 for the 
> English forum and above 1.5 for the French and Japanese forums. We 
> tend not to be too harsh for the rules on the English section and 
> topics are not often split when different users ask questions (still 
> related of course) in the same thread.
>
> Activity has a slightly higher slope during the first 2 years. It may 
> be linked to the building of the knowledge database. Once the main 
> issues and common questions have been discussed, users find their 
> answers more and more easily with a mere search, hence less topics 
> needed.
> Neither the release of LibreOffice (Oct 2010), nor the move to the ASF 
> servers (Oct 2011) have changed anything for the activity.
>
> The decrease in the number of members (end of 2011) is linked to the 
> cleaning of banned users. They had just been banned until now but to 
> keep only the "real users", their account has been deleted (nearly 
> 1800). This was the first cleaning ever done from the launch of this 
> forum 4 years ago. 1550 of them had been identified as spammers 
> because of their post(s). 250 were passive spam (link in signature or 
> interest field of the profile, without any post).
>
> The ratio of the solved topics is rather good: 14,000 solved (green 
> triangle) in 41,000 (red triangles), that makes more than 1 in 3 (all 
> users don't bother to tag their topic as solved).
>
> For the record, last quarter has been in line with the rest: 2100 new 
> users from Oct 1st to end of this year, meaning 1800 new topics.
> As for the spam, we have had 1800 users in 1500 days, it makes 1.21 
> spammer a day, still rather low, thanks to the registration process 
> (hard to cheat for bots).
>
> Last figures: 2011 has shown an increase in the max number of online 
> users along the months. Peak reached 232 beginning of October. The 
> counter has been reset on Jan 1st 2012 and is already at 214, proving 
> the audience is still there.
>
> Some words about the team. Let's not forget Terry Ellison who was the 
> main maintainer of the forum until the move to ASF servers. His huge 
> involvement has made it possible for both a clean running of the forum 
> during 4 years, making it a great place for those needing/providing 
> help, and contributing to the transfer of the forum to the ASF servers 
> with a minimal impact for the users.
> As for the Volunteers, 4 new users have been promoted in December 2011 
> (the last approval was in April). Total is nearly 100 now.
>
> To conclude, the constant dedication of the Volunteers shows that they 
> are still eager to help users through the forum. We are now waiting 
> for the next release of Apache OpenOffice for a new bunch of questions 
> and users...
>
> Hagar Delest,
> On the behalf of the Forum Volunteers

-- 

Andrew Rist | Interoperability Architect
OracleCorporate Architecture Group
Redwood Shores, CA | 650.506.9847


Re: EN Forum Activity Summary

Posted by Hagar Delest <ha...@laposte.net>.
Le ven. 30 déc. 2011 09:57:45 CET, Andrew Rist <an...@oracle.com> a écrit :

> This is great stuff - any way this could be posted as a blog post on the main AOO blog?
>
> Andrew

Here is a proposal.
___________________________________

The Community Forum: New Year Status

After 4 years of existence, the Community Forum has moved on the ASF servers end of October 2011. Here are some figures about how we are doing on the English forum. I will try to make this kind of report on a monthly basis in the forum (http://user.services.openoffice.org/en/forum/viewtopic.php?f=50&t=46497) but not on the blog. This post is just to announce it.

Some history first. To make a long story short: fearing the disappearance of the first forum (http://www.oooforum.org) due to spam especially, a group of users decided to create a new forum managed by the users themselves. Topics about the whole story can be found on both forums. By luck, Sun offered to host the forum on their servers in Hamburg (for free) but our independence was part of the deal. The forum has been tagged “official” rather wrongly: even if we were on Sun then Oracle hardware, they both have never interfered in the running of the forum and we are deeply grateful for that.
To manage the forum, a group of Volunteers has been settled. It was first made of the users who departed from oooforum (some still contribute to it) and then users have been integrated when their contribution showed a true dedication to the forum (steady activity and quality of posts). We had a private area (not visible by standard users) where the management of the forum could be discussed like moderation, forum software features, … So the forum is really managed by a group of users helping other users (for free, on their spare time).
Participation is really easy: just register and post your question! (a search before is of course welcomed but well, we are prepared to the eternal September). A survival guide is available, covering all the basic questions a new forum user could have. And if you want to have your say, you can apply for the Volunteer status. You can also subscribe to topics (no need to post) to be notified when new replies are posted.
Note that the forum has never been a marketing tool. Our target is not to promote OOo blindly but to give the best advice as possible to get the users out of the trouble he is facing. Therefore, advising to keep other software (including proprietary suites) is part of our replies.
The forum is also dedicated to OOo derived products and for them, the only limit is the user base visiting the forum. Many of us run LibreOffice in parallel for example.
Power users are OOo users like you and me, we usually use one or two components much more than the others and we reply with our own experience (trials and a kind of reverse engineering sometimes). Some have also great skills for macros and give their code snippets (dedicated section). We are from all over the world and the success led to the creation of other native language sections.
As you can see, the forum is really a major part of the OOo project. The dedication of the helpers has led to a steady rate of the registration as you can see below. The figures start at day 1 when the creation of the forum has been announced on the mailing list.

Some basics then:
- The number of posts, members and topics is taken from the phpBB information bottom of main index page
- Solved topics are counted in all the forums except admin and archives sections (not visible to standard users)
Note that the ratio solved topics vs. total topics is slightly biased since the topics in the archives and admin sections are counted (in phpBB statistics) but not the solved ones (custom search). However, there are less than 550 topics there (in more than a 40,000 grand total, so less than 1.5%). These last figures shouldn't change very much since the private sections are not very active.

Here it is (since the solved topics is a new metric, there is only one point for the moment).
[img]http://user.services.openoffice.org/en/forum/download/file.php?id=13066&mode=view[/img]
The blue line (number of posts) is not that important, it just shows that the trend is consistent with the other metrics.
The most interesting statistics are the red lines for the members and the topics (with triangles, giving the time when the figures have been recorded). Note that the ratio topics vs. members is 0.9 for the English forum and above 1.5 for the French and Japanese forums. We tend not to be too harsh for the rules on the English section and topics are not often split when different users ask questions (still related of course) in the same thread.

Activity has a slightly higher slope during the first 2 years. It may be linked to the building of the knowledge database. Once the main issues and common questions have been discussed, users find their answers more and more easily with a mere search, hence less topics needed.
Neither the release of LibreOffice (Oct 2010), nor the move to the ASF servers (Oct 2011) have changed anything for the activity.

The decrease in the number of members (end of 2011) is linked to the cleaning of banned users. They had just been banned until now but to keep only the "real users", their account has been deleted (nearly 1800). This was the first cleaning ever done from the launch of this forum 4 years ago. 1550 of them had been identified as spammers because of their post(s). 250 were passive spam (link in signature or interest field of the profile, without any post).

The ratio of the solved topics is rather good: 14,000 solved (green triangle) in 41,000 (red triangles), that makes more than 1 in 3 (all users don't bother to tag their topic as solved).

For the record, last quarter has been in line with the rest: 2100 new users from Oct 1st to end of this year, meaning 1800 new topics.
As for the spam, we have had 1800 users in 1500 days, it makes 1.21 spammer a day, still rather low, thanks to the registration process (hard to cheat for bots).

Last figures: 2011 has shown an increase in the max number of online users along the months. Peak reached 232 beginning of October. The counter has been reset on Jan 1st 2012 and is already at 214, proving the audience is still there.

Some words about the team. Let's not forget Terry Ellison who was the main maintainer of the forum until the move to ASF servers. His huge involvement has made it possible for both a clean running of the forum during 4 years, making it a great place for those needing/providing help, and contributing to the transfer of the forum to the ASF servers with a minimal impact for the users.
As for the Volunteers, 4 new users have been promoted in December 2011 (the last approval was in April). Total is nearly 100 now.

To conclude, the constant dedication of the Volunteers shows that they are still eager to help users through the forum. We are now waiting for the next release of Apache OpenOffice for a new bunch of questions and users...

Hagar Delest,
On the behalf of the Forum Volunteers

Re: EN Forum Activity Summary

Posted by drew <dr...@baseanswers.com>.
On Sun, 2012-01-08 at 18:06 +0100, Hagar Delest wrote:
> Le ven. 30 déc. 2011 09:57:45 CET, Andrew Rist <an...@oracle.com> a écrit :
> > This is great stuff - any way this could be posted as a blog post on the main AOO blog?
> >
> > Andrew
> 
> Well, how to get an account on the Roller weblog?
> There is nothing to create an account.

OK - I wasn't looking to create one so missed details no doubt, however
you need to request a blog account via the infrastructure team[1], Gavin
McDonald is I believe the person that primarily handles blog accounts.

As Rob mentions in his email you have to have an account name with the
project, but I'm fairly sure you have already done all that.

Otherwise - I like the idea of a quarterly blog post, the simple status
type report I find useful. Maybe even over time, we could expand that to
include information on all of the NL forums - I would  not volunteer you
to coordinate that, unless you want to, but if we just ask each NL admin
to supply the same status 4 times a year we get most of them :)..

Best wishes,

//drew

[1] infrastructure@apache.org




Re: EN Forum Activity Summary

Posted by Dave Fisher <da...@comcast.net>.
On Jan 8, 2012, at 9:56 AM, Rob Weir wrote:

> On Sun, Jan 8, 2012 at 12:06 PM, Hagar Delest <ha...@laposte.net> wrote:
>> Le ven. 30 déc. 2011 09:57:45 CET, Andrew Rist <an...@oracle.com> a
>> écrit :
>>> 
>>> This is great stuff - any way this could be posted as a blog post on the
>>> main AOO blog?
>>> 
>>> Andrew
>> 
>> 
>> Well, how to get an account on the Roller weblog?
>> There is nothing to create an account.
>> 
> 
> See:  http://incubator.apache.org/openofficeorg/ppmc-faqs.html#blog

I've updated the FAQ to include all 9 Authors and both Admins.

> 
> But I think this is limited to project committers.

Correct.


>  Several of the
> forum admins are committers.  Maybe one of them can post this for you?
> Or if you want, send it to me and  I can add it to the blog.

If this is Hagar's final version then any of the 9 authors can do this including Rob. It can be done in preview so that it can be reviewed.

Regards,
Dave


> 
> -Rob
> 
>> Hagar


Re: EN Forum Activity Summary

Posted by MiguelAngel <ma...@miguelangel.mobi>.
Well, I think this is enough for me.

I reduce my participation to volunteer in the Spanish forum.

Best wishes for everybody and for the project.

Miguel Ángel.

El 08/01/12 22:36, Rob Weir escribió:
> On Sun, Jan 8, 2012 at 3:00 PM, Hagar Delest<ha...@laposte.net>  wrote:
>> So if you're fine with the last version, let a committer publish it.
>>
>
> Here is the preview:
> https://blogs.apache.org/preview/OOo/?previewEntry=the_community_forum_new_year
>
> It is set to publish automatically in 3 days.  We have until then to
> make changes, if anyone wishes.
>
> -Rob
>
>> Hagar
>>
>>
>> Le dim. 08 janv. 2012 12:56:08 CET, Rob Weir<ro...@apache.org>  a écrit :
>>
>>
>>> See:  http://incubator.apache.org/openofficeorg/ppmc-faqs.html#blog
>>>
>>> But I think this is limited to project committers.  Several of the
>>> forum admins are committers.  Maybe one of them can post this for you?
>>>   Or if you want, send it to me and  I can add it to the blog.
>>>
>>> -Rob



Re: EN Forum Activity Summary

Posted by Rob Weir <ap...@robweir.com>.
On Sun, Jan 8, 2012 at 8:15 PM, Dennis E. Hamilton
<de...@acm.org> wrote:
> I noticed two things in the preview:
>
>  1. It would be good to emphasize more sharply that this is for the English Language Community Forums.  Either in the title or in a simple lede.
>
>  2. The graphic is not coming through.  It is evidently on the Forum site and it doesn't seem to be including properly, even when "insecure content" is allowed to be shown.  I haven't attempted loading images, so I can't offer a solution.  It might be better to store a copy of the graphic in Roller, however that is done.
>

It shows up for me.

What happens if you try directly:
http://user.services.openoffice.org/en/forum/download/file.php?id=13066&mode=view

Is there anyone who cannot load the image at that URL?

As far as I can tell, Roller doesn't store images.  It refers to
external ones by URL.

-Rob

>  - Dennis
>
> -----Original Message-----
> From: Rob Weir [mailto:robweir@apache.org]
> Sent: Sunday, January 08, 2012 15:33
> To: ooo-dev@incubator.apache.org
> Subject: Re: EN Forum Activity Summary
>
> On Sun, Jan 8, 2012 at 5:45 PM, Hagar Delest <ha...@laposte.net> wrote:
>> Since the post has been reviewed by some other Volunteers, the initial
>> signature at the end of the text seems fine:
>>
>> Hagar Delest,
>> On the behalf of the Forum Volunteers
>>
>
> Done.  Thanks for the blog post.
>
> -Rob
>
>> Hagar
>>
>> Le dim. 08 janv. 2012 17:40:06 CET, Rob Weir <ro...@apache.org> a écrit :
>>
>>
>>> On Sun, Jan 8, 2012 at 5:31 PM, Hagar Delest<ha...@laposte.net>
>>>  wrote:
>>>>
>>>> Thanks.
>>>>
>>>> The only remark I have for the moment is that I'd like to be mentioned as
>>>> the author.
>>>>
>>>
>>> Sure.  What do you want it to say?  For example, at the end I can put:
>>>
>>> "-- from Hagar Delest, OpenOffice Forum Volunteer"
>>>
>>> Or we could start the post with "Here is an update on the OpenOffice
>>> Forums, from Forum Volunteer Hagar Delest:"
>>>
>>> Or do you want something else?
>>>
>>> -Rob
>>>
>>>> Hagar
>>>>
>>>>
>>>> Le dim. 08 janv. 2012 16:36:54 CET, Rob Weir<ro...@apache.org>  a écrit
>>>> :
>>>>
>>>>
>>>>> On Sun, Jan 8, 2012 at 3:00 PM, Hagar Delest<ha...@laposte.net>
>>>>>  wrote:
>>>>>>
>>>>>>
>>>>>> So if you're fine with the last version, let a committer publish it.
>>>>>>
>>>>>
>>>>> Here is the preview:
>>>>>
>>>>>
>>>>> https://blogs.apache.org/preview/OOo/?previewEntry=the_community_forum_new_year
>>>>>
>>>>> It is set to publish automatically in 3 days.  We have until then to
>>>>> make changes, if anyone wishes.
>>>>>
>>>>> -Rob
>>>>>
>>>>>> Hagar
>>>>>>
>>>>>>
>>>>>> Le dim. 08 janv. 2012 12:56:08 CET, Rob Weir<ro...@apache.org>    a
>>>>>> écrit
>>>>>> :
>>>>>>
>>>>>>
>>>>>>> See:  http://incubator.apache.org/openofficeorg/ppmc-faqs.html#blog
>>>>>>>
>>>>>>> But I think this is limited to project committers.  Several of the
>>>>>>> forum admins are committers.  Maybe one of them can post this for you?
>>>>>>>  Or if you want, send it to me and  I can add it to the blog.
>>>>>>>
>>>>>>> -Rob
>

RE: EN Forum Activity Summary

Posted by "Dennis E. Hamilton" <de...@acm.org>.
I noticed two things in the preview:

 1. It would be good to emphasize more sharply that this is for the English Language Community Forums.  Either in the title or in a simple lede.

 2. The graphic is not coming through.  It is evidently on the Forum site and it doesn't seem to be including properly, even when "insecure content" is allowed to be shown.  I haven't attempted loading images, so I can't offer a solution.  It might be better to store a copy of the graphic in Roller, however that is done.

 - Dennis 	

-----Original Message-----
From: Rob Weir [mailto:robweir@apache.org] 
Sent: Sunday, January 08, 2012 15:33
To: ooo-dev@incubator.apache.org
Subject: Re: EN Forum Activity Summary

On Sun, Jan 8, 2012 at 5:45 PM, Hagar Delest <ha...@laposte.net> wrote:
> Since the post has been reviewed by some other Volunteers, the initial
> signature at the end of the text seems fine:
>
> Hagar Delest,
> On the behalf of the Forum Volunteers
>

Done.  Thanks for the blog post.

-Rob

> Hagar
>
> Le dim. 08 janv. 2012 17:40:06 CET, Rob Weir <ro...@apache.org> a écrit :
>
>
>> On Sun, Jan 8, 2012 at 5:31 PM, Hagar Delest<ha...@laposte.net>
>>  wrote:
>>>
>>> Thanks.
>>>
>>> The only remark I have for the moment is that I'd like to be mentioned as
>>> the author.
>>>
>>
>> Sure.  What do you want it to say?  For example, at the end I can put:
>>
>> "-- from Hagar Delest, OpenOffice Forum Volunteer"
>>
>> Or we could start the post with "Here is an update on the OpenOffice
>> Forums, from Forum Volunteer Hagar Delest:"
>>
>> Or do you want something else?
>>
>> -Rob
>>
>>> Hagar
>>>
>>>
>>> Le dim. 08 janv. 2012 16:36:54 CET, Rob Weir<ro...@apache.org>  a écrit
>>> :
>>>
>>>
>>>> On Sun, Jan 8, 2012 at 3:00 PM, Hagar Delest<ha...@laposte.net>
>>>>  wrote:
>>>>>
>>>>>
>>>>> So if you're fine with the last version, let a committer publish it.
>>>>>
>>>>
>>>> Here is the preview:
>>>>
>>>>
>>>> https://blogs.apache.org/preview/OOo/?previewEntry=the_community_forum_new_year
>>>>
>>>> It is set to publish automatically in 3 days.  We have until then to
>>>> make changes, if anyone wishes.
>>>>
>>>> -Rob
>>>>
>>>>> Hagar
>>>>>
>>>>>
>>>>> Le dim. 08 janv. 2012 12:56:08 CET, Rob Weir<ro...@apache.org>    a
>>>>> écrit
>>>>> :
>>>>>
>>>>>
>>>>>> See:  http://incubator.apache.org/openofficeorg/ppmc-faqs.html#blog
>>>>>>
>>>>>> But I think this is limited to project committers.  Several of the
>>>>>> forum admins are committers.  Maybe one of them can post this for you?
>>>>>>  Or if you want, send it to me and  I can add it to the blog.
>>>>>>
>>>>>> -Rob


Re: EN Forum Activity Summary

Posted by Rob Weir <ro...@apache.org>.
On Sun, Jan 8, 2012 at 5:45 PM, Hagar Delest <ha...@laposte.net> wrote:
> Since the post has been reviewed by some other Volunteers, the initial
> signature at the end of the text seems fine:
>
> Hagar Delest,
> On the behalf of the Forum Volunteers
>

Done.  Thanks for the blog post.

-Rob

> Hagar
>
> Le dim. 08 janv. 2012 17:40:06 CET, Rob Weir <ro...@apache.org> a écrit :
>
>
>> On Sun, Jan 8, 2012 at 5:31 PM, Hagar Delest<ha...@laposte.net>
>>  wrote:
>>>
>>> Thanks.
>>>
>>> The only remark I have for the moment is that I'd like to be mentioned as
>>> the author.
>>>
>>
>> Sure.  What do you want it to say?  For example, at the end I can put:
>>
>> "-- from Hagar Delest, OpenOffice Forum Volunteer"
>>
>> Or we could start the post with "Here is an update on the OpenOffice
>> Forums, from Forum Volunteer Hagar Delest:"
>>
>> Or do you want something else?
>>
>> -Rob
>>
>>> Hagar
>>>
>>>
>>> Le dim. 08 janv. 2012 16:36:54 CET, Rob Weir<ro...@apache.org>  a écrit
>>> :
>>>
>>>
>>>> On Sun, Jan 8, 2012 at 3:00 PM, Hagar Delest<ha...@laposte.net>
>>>>  wrote:
>>>>>
>>>>>
>>>>> So if you're fine with the last version, let a committer publish it.
>>>>>
>>>>
>>>> Here is the preview:
>>>>
>>>>
>>>> https://blogs.apache.org/preview/OOo/?previewEntry=the_community_forum_new_year
>>>>
>>>> It is set to publish automatically in 3 days.  We have until then to
>>>> make changes, if anyone wishes.
>>>>
>>>> -Rob
>>>>
>>>>> Hagar
>>>>>
>>>>>
>>>>> Le dim. 08 janv. 2012 12:56:08 CET, Rob Weir<ro...@apache.org>    a
>>>>> écrit
>>>>> :
>>>>>
>>>>>
>>>>>> See:  http://incubator.apache.org/openofficeorg/ppmc-faqs.html#blog
>>>>>>
>>>>>> But I think this is limited to project committers.  Several of the
>>>>>> forum admins are committers.  Maybe one of them can post this for you?
>>>>>>  Or if you want, send it to me and  I can add it to the blog.
>>>>>>
>>>>>> -Rob

Re: EN Forum Activity Summary

Posted by Hagar Delest <ha...@laposte.net>.
Since the post has been reviewed by some other Volunteers, the initial signature at the end of the text seems fine:
Hagar Delest,
On the behalf of the Forum Volunteers

Hagar

Le dim. 08 janv. 2012 17:40:06 CET, Rob Weir <ro...@apache.org> a écrit :

> On Sun, Jan 8, 2012 at 5:31 PM, Hagar Delest<ha...@laposte.net>  wrote:
>> Thanks.
>>
>> The only remark I have for the moment is that I'd like to be mentioned as
>> the author.
>>
>
> Sure.  What do you want it to say?  For example, at the end I can put:
>
> "-- from Hagar Delest, OpenOffice Forum Volunteer"
>
> Or we could start the post with "Here is an update on the OpenOffice
> Forums, from Forum Volunteer Hagar Delest:"
>
> Or do you want something else?
>
> -Rob
>
>> Hagar
>>
>>
>> Le dim. 08 janv. 2012 16:36:54 CET, Rob Weir<ro...@apache.org>  a écrit :
>>
>>
>>> On Sun, Jan 8, 2012 at 3:00 PM, Hagar Delest<ha...@laposte.net>
>>>   wrote:
>>>>
>>>> So if you're fine with the last version, let a committer publish it.
>>>>
>>>
>>> Here is the preview:
>>>
>>> https://blogs.apache.org/preview/OOo/?previewEntry=the_community_forum_new_year
>>>
>>> It is set to publish automatically in 3 days.  We have until then to
>>> make changes, if anyone wishes.
>>>
>>> -Rob
>>>
>>>> Hagar
>>>>
>>>>
>>>> Le dim. 08 janv. 2012 12:56:08 CET, Rob Weir<ro...@apache.org>    a écrit
>>>> :
>>>>
>>>>
>>>>> See:  http://incubator.apache.org/openofficeorg/ppmc-faqs.html#blog
>>>>>
>>>>> But I think this is limited to project committers.  Several of the
>>>>> forum admins are committers.  Maybe one of them can post this for you?
>>>>>   Or if you want, send it to me and  I can add it to the blog.
>>>>>
>>>>> -Rob

Re: EN Forum Activity Summary

Posted by Rob Weir <ro...@apache.org>.
On Sun, Jan 8, 2012 at 5:31 PM, Hagar Delest <ha...@laposte.net> wrote:
> Thanks.
>
> The only remark I have for the moment is that I'd like to be mentioned as
> the author.
>

Sure.  What do you want it to say?  For example, at the end I can put:

"-- from Hagar Delest, OpenOffice Forum Volunteer"

Or we could start the post with "Here is an update on the OpenOffice
Forums, from Forum Volunteer Hagar Delest:"

Or do you want something else?

-Rob

> Hagar
>
>
> Le dim. 08 janv. 2012 16:36:54 CET, Rob Weir <ro...@apache.org> a écrit :
>
>
>> On Sun, Jan 8, 2012 at 3:00 PM, Hagar Delest<ha...@laposte.net>
>>  wrote:
>>>
>>> So if you're fine with the last version, let a committer publish it.
>>>
>>
>> Here is the preview:
>>
>> https://blogs.apache.org/preview/OOo/?previewEntry=the_community_forum_new_year
>>
>> It is set to publish automatically in 3 days.  We have until then to
>> make changes, if anyone wishes.
>>
>> -Rob
>>
>>> Hagar
>>>
>>>
>>> Le dim. 08 janv. 2012 12:56:08 CET, Rob Weir<ro...@apache.org>  a écrit
>>> :
>>>
>>>
>>>> See:  http://incubator.apache.org/openofficeorg/ppmc-faqs.html#blog
>>>>
>>>> But I think this is limited to project committers.  Several of the
>>>> forum admins are committers.  Maybe one of them can post this for you?
>>>>  Or if you want, send it to me and  I can add it to the blog.
>>>>
>>>> -Rob

Re: EN Forum Activity Summary

Posted by Hagar Delest <ha...@laposte.net>.
Thanks.

The only remark I have for the moment is that I'd like to be mentioned as the author.

Hagar


Le dim. 08 janv. 2012 16:36:54 CET, Rob Weir <ro...@apache.org> a écrit :

> On Sun, Jan 8, 2012 at 3:00 PM, Hagar Delest<ha...@laposte.net>  wrote:
>> So if you're fine with the last version, let a committer publish it.
>>
>
> Here is the preview:
> https://blogs.apache.org/preview/OOo/?previewEntry=the_community_forum_new_year
>
> It is set to publish automatically in 3 days.  We have until then to
> make changes, if anyone wishes.
>
> -Rob
>
>> Hagar
>>
>>
>> Le dim. 08 janv. 2012 12:56:08 CET, Rob Weir<ro...@apache.org>  a écrit :
>>
>>
>>> See:  http://incubator.apache.org/openofficeorg/ppmc-faqs.html#blog
>>>
>>> But I think this is limited to project committers.  Several of the
>>> forum admins are committers.  Maybe one of them can post this for you?
>>>   Or if you want, send it to me and  I can add it to the blog.
>>>
>>> -Rob

Re: EN Forum Activity Summary

Posted by Rob Weir <ro...@apache.org>.
On Sun, Jan 8, 2012 at 3:00 PM, Hagar Delest <ha...@laposte.net> wrote:
> So if you're fine with the last version, let a committer publish it.
>

Here is the preview:
https://blogs.apache.org/preview/OOo/?previewEntry=the_community_forum_new_year

It is set to publish automatically in 3 days.  We have until then to
make changes, if anyone wishes.

-Rob

> Hagar
>
>
> Le dim. 08 janv. 2012 12:56:08 CET, Rob Weir <ro...@apache.org> a écrit :
>
>
>> See:  http://incubator.apache.org/openofficeorg/ppmc-faqs.html#blog
>>
>> But I think this is limited to project committers.  Several of the
>> forum admins are committers.  Maybe one of them can post this for you?
>>  Or if you want, send it to me and  I can add it to the blog.
>>
>> -Rob

Re: EN Forum Activity Summary

Posted by Hagar Delest <ha...@laposte.net>.
So if you're fine with the last version, let a committer publish it.

Hagar


Le dim. 08 janv. 2012 12:56:08 CET, Rob Weir <ro...@apache.org> a écrit :

> See:  http://incubator.apache.org/openofficeorg/ppmc-faqs.html#blog
>
> But I think this is limited to project committers.  Several of the
> forum admins are committers.  Maybe one of them can post this for you?
>   Or if you want, send it to me and  I can add it to the blog.
>
> -Rob

Re: EN Forum Activity Summary

Posted by Rob Weir <ro...@apache.org>.
On Sun, Jan 8, 2012 at 12:06 PM, Hagar Delest <ha...@laposte.net> wrote:
> Le ven. 30 déc. 2011 09:57:45 CET, Andrew Rist <an...@oracle.com> a
> écrit :
>>
>> This is great stuff - any way this could be posted as a blog post on the
>> main AOO blog?
>>
>> Andrew
>
>
> Well, how to get an account on the Roller weblog?
> There is nothing to create an account.
>

See:  http://incubator.apache.org/openofficeorg/ppmc-faqs.html#blog

But I think this is limited to project committers.  Several of the
forum admins are committers.  Maybe one of them can post this for you?
 Or if you want, send it to me and  I can add it to the blog.

-Rob

> Hagar

Re: EN Forum Activity Summary

Posted by Hagar Delest <ha...@laposte.net>.
Le ven. 30 déc. 2011 09:57:45 CET, Andrew Rist <an...@oracle.com> a écrit :
> This is great stuff - any way this could be posted as a blog post on the main AOO blog?
>
> Andrew

Well, how to get an account on the Roller weblog?
There is nothing to create an account.

Hagar

Re: EN Forum Activity Summary

Posted by Hagar Delest <ha...@laposte.net>.
Hi,

Will try to make something with the blog.

Hagar

Le ven. 30 déc. 2011 09:57:45 CET, Andrew Rist <an...@oracle.com> a écrit :

> This is great stuff - any way this could be posted as a blog post on the main AOO blog?
>
> Andrew
>
> On 12/30/2011 6:15 AM, F C. Costero wrote:
>> A summary of of EN forum activity from the launch date to the present
>> has been posted by Hagar Delest. I invite those interested in this
>> measure of user activity to take a look at
>> http://user.services.openoffice.org/en/forum/viewtopic.php?f=50&t=46497.
>> A graph shows the number of posts, registered members, topics and
>> topics marked as solved. There is nothing very exciting, which is just
>> what one wants after changing hosts.
>> My own experience is that there is no noticeable change in the forum
>> since the migration to ASF except for the feather on every page.
>> Thanks to the ASF infra folks for keeping all that magic stuff
>> invisible.
>> I'd also like to thank Hagar for putting the graph together and mriosv
>> for making the original suggestion.
>

Re: EN Forum Activity Summary

Posted by Andrew Rist <an...@oracle.com>.
This is great stuff - any way this could be posted as a blog post on the 
main AOO blog?

Andrew

On 12/30/2011 6:15 AM, F C. Costero wrote:
> A summary of of EN forum activity from the launch date to the present
> has been posted by Hagar Delest. I invite those interested in this
> measure of user activity to take a look at
> http://user.services.openoffice.org/en/forum/viewtopic.php?f=50&t=46497.
> A graph shows the number of posts, registered members, topics and
> topics marked as solved. There is nothing very exciting, which is just
> what one wants after changing hosts.
> My own experience is that there is no noticeable change in the forum
> since the migration to ASF except for the feather on every page.
> Thanks to the ASF infra folks for keeping all that magic stuff
> invisible.
> I'd also like to thank Hagar for putting the graph together and mriosv
> for making the original suggestion.


Re: EN Forum Activity Summary

Posted by "Marco A.G.Pinto" <ma...@mail.telepac.pt>.
On 30-12-2011 14:50, Rob Weir wrote:
> Thanks for that.  It is very interesting, and shows that the Forum
> volunteers have not lost any momentum in the transition to Apache.
> This is great news.
>
> A question for you:  Are you getting any feedback on the 3.4 beta
> release?  Or are you only getting questions on the 3.3.0 release?
>
> I'd love to have some sense, from real users, of what they think the
> top 5 issues are with the 3.4 beta, so we can make sure they are
> addressed before we release.  We don't get that kind of feedback on
> the ooo-dev list.  If we just listened to posts here we'd get the
> impression that the only thing users care about is the color of the
> icons.  I wish that were true, that everything was perfect in
> OpenOffice except the icon colors.  But I suspect we might have some
> bugs as well ;-)
>
> Is there any easy way to gather this kind of info from the forum members?
>
> -Rob

Rob, I have several bug reports and suggestions for OpenOffice but I am 
waiting for an official Apache release so that I may test the documents 
whose formatting used to get damaged and see if some of the suggestions 
I had in mind were already applied.

For example: I had a university .DOCX file sent by a teacher that, when 
open with OOo, the image in the footer would become damaged (stretched).

I am just waiting for the right time, then you can be assured that I 
will start writing.

Kind regards,
 >Marco A.G.Pinto
           -----------------------

-- 

Re: EN Forum Activity Summary

Posted by "F C. Costero" <fj...@gmail.com>.
On Fri, Dec 30, 2011 at 7:50 AM, Rob Weir <ro...@apache.org> wrote:
> On Fri, Dec 30, 2011 at 9:15 AM, F C. Costero <fj...@gmail.com> wrote:
>> A summary of of EN forum activity from the launch date to the present
>> has been posted by Hagar Delest. I invite those interested in this
>> measure of user activity to take a look at
>> http://user.services.openoffice.org/en/forum/viewtopic.php?f=50&t=46497.
>
> Thanks for that.  It is very interesting, and shows that the Forum
> volunteers have not lost any momentum in the transition to Apache.
> This is great news.
>
> A question for you:  Are you getting any feedback on the 3.4 beta
> release?  Or are you only getting questions on the 3.3.0 release?
>
> I'd love to have some sense, from real users, of what they think the
> top 5 issues are with the 3.4 beta, so we can make sure they are
> addressed before we release.  We don't get that kind of feedback on
> the ooo-dev list.  If we just listened to posts here we'd get the
> impression that the only thing users care about is the color of the
> icons.  I wish that were true, that everything was perfect in
> OpenOffice except the icon colors.  But I suspect we might have some
> bugs as well ;-)
>
> Is there any easy way to gather this kind of info from the forum members?
>
> -Rob

I don't recall any feedback about the 3.4 beta. There is a sticky post
in the General Discussion forum advertising the Apache OpenOffice test
builds, but it hasn't generated any comments about bugs or desired
features. It is very difficult to discern what users would like to see
in a 3.4 release from the usual forum topics which are often "I have
data laid out like X, how do I do Y"? At least, that is true in the
Calc and Macro forums where I contribute most. It might be worthwhile
for someone from the dev team to start a forum topic about the most
desired changes among the users to see what other forum participants
think.
Francis

Re: EN Forum Activity Summary

Posted by Andrea Pescetti <pe...@openoffice.org>.
Rob Weir wrote:
> A question for you:  Are you getting any feedback on the 3.4 beta
> release?  Or are you only getting questions on the 3.3.0 release?

OpenOffice.org usually didn't put a lot of emphasis on beta releases, so 
we (I mean, Italian lists, including the new one at Apache, and the 
Italian forum) still receive comments and questions only on 3.3.0 or 
older releases.

The target public for beta releases is usually power users, but those 
that I know are able to file bugs in BugZilla themselves, and likely 
already did so.

> If we just listened to posts here we'd get the impression
> that the only thing users care about is the color of the icons.

It's one of the few features that 100% of users notice...

> Is there any easy way to gather this kind of info from the forum members?

No, but getting back the TCM (manual testing) testcases and starting 
some QA would surely help. At this point, however, it seems that OOo 3.4 
beta (the LGPL one from April 2011) is not the best one to base a QA 
session on.

Regards,
   Andrea.

Re: EN Forum Activity Summary

Posted by Rob Weir <ro...@apache.org>.
On Fri, Dec 30, 2011 at 9:15 AM, F C. Costero <fj...@gmail.com> wrote:
> A summary of of EN forum activity from the launch date to the present
> has been posted by Hagar Delest. I invite those interested in this
> measure of user activity to take a look at
> http://user.services.openoffice.org/en/forum/viewtopic.php?f=50&t=46497.

Thanks for that.  It is very interesting, and shows that the Forum
volunteers have not lost any momentum in the transition to Apache.
This is great news.

A question for you:  Are you getting any feedback on the 3.4 beta
release?  Or are you only getting questions on the 3.3.0 release?

I'd love to have some sense, from real users, of what they think the
top 5 issues are with the 3.4 beta, so we can make sure they are
addressed before we release.  We don't get that kind of feedback on
the ooo-dev list.  If we just listened to posts here we'd get the
impression that the only thing users care about is the color of the
icons.  I wish that were true, that everything was perfect in
OpenOffice except the icon colors.  But I suspect we might have some
bugs as well ;-)

Is there any easy way to gather this kind of info from the forum members?

-Rob



> A graph shows the number of posts, registered members, topics and
> topics marked as solved. There is nothing very exciting, which is just
> what one wants after changing hosts.
> My own experience is that there is no noticeable change in the forum
> since the migration to ASF except for the feather on every page.
> Thanks to the ASF infra folks for keeping all that magic stuff
> invisible.
> I'd also like to thank Hagar for putting the graph together and mriosv
> for making the original suggestion.