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Posted to issues@openoffice.apache.org by bu...@apache.org on 2015/03/18 22:17:24 UTC

[Issue 126188] New: Open Office 4.1.1 will not start

https://bz.apache.org/ooo/show_bug.cgi?id=126188

          Issue ID: 126188
        Issue Type: DEFECT
           Summary: Open Office 4.1.1  will not start
           Product: General
           Version: 4.1.1
          Hardware: PC
                OS: Windows 8
            Status: UNCONFIRMED
          Severity: critical
          Priority: P5
         Component: accessibility
          Assignee: issues@openoffice.apache.org
          Reporter: lhealey0@mail.naz.edu

When I try to start Open office 4.1.1 in various ways (clicking the desktop
icon, clicking the start screen icon or by trying to open an existing document)
nothing happens/it doesn't respond.

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[Issue 126188] Open Office 4.1.1 will not start

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126188

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|orcmid@apache.org           |

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[Issue 126188] Open Office 4.1.1 will not start

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126188

--- Comment #2 from orcmid <or...@apache.org> ---
For issue of OpenOffice not starting, try the following things:

 1. Open Apache OpenOffice directly (from a desktop shortcut or from the All
Programs list).  Not one of the specific applications (Calc, Writer, Impress)
but the overall application.

 2. If that does not open, restart your computer and re-try.

 3. If Apache OpenOffice then opens, you should see the Apache OpenOffice 4
dashboard.  Do not use any of the functions there just yet.

 4. With the dashboard page, on the menu bar select Tools > Options >
OpenOffice (in the sidebar) > Memory and under OpenOffice Quickstarter REMOVE
an check-mark for "Load OpenOffice during system start-up."

 5. Having done or verified that, close Apache OpenOffice and restart your
computer once again.

 6. You should now always be able to get to the dashboard for Apache OpenOffice
4 from now on.  When you can't, close any running applications and restart your
computer.

 7. Now, from the dashboard use the little pointer to the right of the "Open
..." folder.  It should list the most recent documents you have been working
on.  You can also use that icon without the little pointer to see into the last
place in your file system that you had been working on documents with
OpenOffice.  

 8. If this works, use it as a workaround for finding your documents and being
able to open them.  You should also be able to use the "Recent Documents" list
of Windows to find documents you had been using.  If it does not work, provide
more information about exactly what does happen here.

 9. If the workaround is operating properly, but you cannot launch OpenOffice
by double-clicking (or opening) a document directly, there may be a
file-association problem.  You can determine this when the tiny icon for the
type of file in a file listing is not one of the images that OpenOffice
provides for files that it recognizes and will open.  You will need to know how
to change the "file associations" that Windows is using for tying the files to
OpenOffice.  The best way to handle that is to ask on the
users@openoffice.apache.org discussion email list.  Or go to the Community
Forums at https://forum.openoffice.org/

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[Issue 126188] Open Office 4.1.1 will not start

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126188

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
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                 CC|                            |orcmid@apache.org

--- Comment #1 from orcmid <or...@apache.org> ---
Does this happen immediately after you have performed a Windows 8 Restart?

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[Issue 126188] Open Office 4.1.1 will not start

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126188

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
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                 CC|                            |knmc@apache.org
             Status|RESOLVED                    |CLOSED

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[Issue 126188] Open Office 4.1.1 will not start

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126188

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
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                 CC|                            |oooforum@free.fr
         Resolution|---                         |IRREPRODUCIBLE
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #3 from oooforum (fr) <oo...@free.fr> ---
No news from OP since +1 yr: closed

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