[users@httpd] "Unsupported document type" error on serving .rm files

[alan <al...@precisionautobody.com>]

I have some RealVideo 8 (.rm) video files that I'm trying to serve up 
via http (Apache). They are embedded into a web page in a members area 
and secured via basic authentication. The HTML links to a .rpm which 
links to the .rm file.  
 
The first attempt yields a prompt for the username/password and then 
gives a "Unsupported document type" error back to Real Player. Right 
clicking in the video window and selecting play then allows the video 
to play as it should have the first time around. 
 
Tried with both RealOne client and the new RealPlayer10 - same 
behavior. 
 
Here's some more info: 
 
Upon first request, Apache is logging a http/1.1 status code 401 and 
409. Now the 401 makes sense as it's password protected with basic 
authentication but the 409 would seem to be where the problem lies. I 
just don't know how to better figure out why it thinks there is a 
conflict. The second attempt to play, Real Player doesn't need the 
login input because it now remembers it and it goes through just fine 
and then a status code of 200 gets logged.  If the files are not 
secured via basic auth everything works fine.  Using mod_auth_pgsql. 
 
Any ideas or pointers on how I can get better logging to figure out 
just where the problem lies? 
 
Thanks, 
Alan 
 
 
  

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