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Posted to user@guacamole.apache.org by do hung <do...@yahoo.com> on 2016/05/27 01:56:30 UTC
Guacamole connected, waiting for response for a while then
disconnected
Hi,
I have this problem with Guacamole. After logging in, I got a message saying Guacamole connected, waiting for response and after about 15 seconds, it disconnects.
This problem only happens with few workstations(no matter what browser was used), not all. I works very well with other workstations that I try so I guess I have configured Guacamole correctly.
Can anybody help me out?
ThanksHung
Re: Guacamole does't work with Remote desktop for Windows 7?
Posted by do hung <do...@yahoo.com>.
Thank you Zachary! You save my day, it works perfectly now.
From: Zachary Bonjour <zb...@vibrantcreditunion.org>
To: do hung <do...@yahoo.com>; user@guacamole.incubator.apache.org
Sent: Sunday, May 29, 2016 9:46 AM
Subject: Re: Guacamole does't work with Remote desktop for Windows 7?
I usually see this same error when the RDP host is configured to only receive connections that use NLA and the Guac server is configured to use RDP or some other non-NLA authentication.On May 28, 2016 8:58 PM, "do hung" <do...@yahoo.com> wrote:
Hi Andrew,
Thanks for your reply. But I can connect to Windows 7 using Windows remote desktop without any problem so this is not about firewall or RDP not correctly setup. This is quite confusing because the same Guacamole works fine with Windows 2012.
ThanksHung From: Andrew Kopp <AK...@soleilfoodservice.com>
To: "user@guacamole.incubator.apache.org" <us...@guacamole.incubator.apache.org>; do hung <do...@yahoo.com>
Sent: Saturday, May 28, 2016 11:34 PM
Subject: RE: Guacamole does't work with Remote desktop for Windows 7?
Hi Hung, I can confirm Guacamole works with Windows 7 RDP just fine. Did you enable RDP under the system properties? See screenshot. http://prntscr.com/b9i08r Also make sure windows firewall (on the desktop) isn’t blocking tcp port 3389. From: do hung [mailto:dohung1970@yahoo.com]
Sent: Saturday, May 28, 2016 10:49 AM
To: user@guacamole.incubator.apache.org
Subject: Guacamole does't work with Remote desktop for Windows 7? Hi, My Guacamole can work with RDP for Windows server 2012 but it doesn't work when I connect to Windows 7. Is there any difference between Remote desktop on Windows server and Windows 7? ThanksHung
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please disregard. This message may contain confidential information and is intended only for the individual named.
NOTICE: This electronic mail message and any files transmitted with it are intended exclusively for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged information. Any unauthorized review, use, printing, saving, copying, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies.
Re: Guacamole does't work with Remote desktop for Windows 7?
Posted by Zachary Bonjour <zb...@vibrantcreditunion.org>.
I usually see this same error when the RDP host is configured to only
receive connections that use NLA and the Guac server is configured to use
RDP or some other non-NLA authentication.
On May 28, 2016 8:58 PM, "do hung" <do...@yahoo.com> wrote:
> Hi Andrew,
>
> Thanks for your reply. But I can connect to Windows 7 using Windows remote
> desktop without any problem so this is not about firewall or RDP not
> correctly setup. This is quite confusing because the same Guacamole works
> fine with Windows 2012.
>
> Thanks
> Hung
> ------------------------------
> *From:* Andrew Kopp <AK...@soleilfoodservice.com>
> *To:* "user@guacamole.incubator.apache.org" <
> user@guacamole.incubator.apache.org>; do hung <do...@yahoo.com>
> *Sent:* Saturday, May 28, 2016 11:34 PM
> *Subject:* RE: Guacamole does't work with Remote desktop for Windows 7?
>
> Hi Hung,
>
> I can confirm Guacamole works with Windows 7 RDP just fine. Did you enable
> RDP under the system properties? See screenshot.
>
> http://prntscr.com/b9i08r
>
>
> Also make sure windows firewall (on the desktop) isn’t blocking tcp port
> 3389.
>
>
>
>
>
>
>
> *From:* do hung [mailto:dohung1970@yahoo.com]
> *Sent:* Saturday, May 28, 2016 10:49 AM
> *To:* user@guacamole.incubator.apache.org
> *Subject:* Guacamole does't work with Remote desktop for Windows 7?
>
> Hi,
>
> My Guacamole can work with RDP for Windows server 2012 but it doesn't work
> when I connect to Windows 7. Is there any difference between Remote desktop
> on Windows server and Windows 7?
>
> Thanks
> Hung
>
> ------------------------------
> *This email and any files transmitted with it are confidential and
> intended solely for the use of the individual or entity to whom they are
> addressed. If you have received this email in error please disregard. This
> message may contain confidential information and is intended only for the
> individual named. *
>
>
>
>
--
NOTICE: This electronic mail message and any files transmitted with it are
intended exclusively for the individual or entity to which it is addressed.
The message, together with any attachment, may contain confidential and/or
privileged information. Any unauthorized review, use, printing, saving,
copying, disclosure or distribution is strictly prohibited. If you have
received this message in error, please immediately advise the sender by
reply email and delete all copies.
Re: Guacamole does't work with Remote desktop for Windows 7?
Posted by do hung <do...@yahoo.com>.
Hi Andrew,
Thanks for your reply. But I can connect to Windows 7 using Windows remote desktop without any problem so this is not about firewall or RDP not correctly setup. This is quite confusing because the same Guacamole works fine with Windows 2012.
ThanksHung From: Andrew Kopp <AK...@soleilfoodservice.com>
To: "user@guacamole.incubator.apache.org" <us...@guacamole.incubator.apache.org>; do hung <do...@yahoo.com>
Sent: Saturday, May 28, 2016 11:34 PM
Subject: RE: Guacamole does't work with Remote desktop for Windows 7?
#yiv0625224937 #yiv0625224937 _filtered #yiv0625224937 {font-family:Helvetica;} _filtered #yiv0625224937 {} _filtered #yiv0625224937 {font-family:Calibri;}#yiv0625224937 p.yiv0625224937MsoNormal, #yiv0625224937 li.yiv0625224937MsoNormal, #yiv0625224937 div.yiv0625224937MsoNormal {margin:0in;margin-bottom:.0001pt;font-size:12.0pt;}#yiv0625224937 a:link, #yiv0625224937 span.yiv0625224937MsoHyperlink {color:#0563C1;text-decoration:underline;}#yiv0625224937 a:visited, #yiv0625224937 span.yiv0625224937MsoHyperlinkFollowed {color:#954F72;text-decoration:underline;}#yiv0625224937 span.yiv0625224937EmailStyle17 {color:#1F497D;}#yiv0625224937 .yiv0625224937MsoChpDefault {font-size:10.0pt;} _filtered #yiv0625224937 {margin:1.0in 1.0in 1.0in 1.0in;}#yiv0625224937 div.yiv0625224937WordSection1 {}#yiv0625224937 Hi Hung, I can confirm Guacamole works with Windows 7 RDP just fine. Did you enable RDP under the system properties? See screenshot. http://prntscr.com/b9i08r Also make sure windows firewall (on the desktop) isn’t blocking tcp port 3389. From: do hung [mailto:dohung1970@yahoo.com]
Sent: Saturday, May 28, 2016 10:49 AM
To: user@guacamole.incubator.apache.org
Subject: Guacamole does't work with Remote desktop for Windows 7? Hi, My Guacamole can work with RDP for Windows server 2012 but it doesn't work when I connect to Windows 7. Is there any difference between Remote desktop on Windows server and Windows 7? ThanksHung
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please disregard. This message may contain confidential information and is intended only for the individual named.
RE: Guacamole does't work with Remote desktop for Windows 7?
Posted by Andrew Kopp <AK...@soleilfoodservice.com>.
Hi Hung,
I can confirm Guacamole works with Windows 7 RDP just fine. Did you enable RDP under the system properties? See screenshot.
http://prntscr.com/b9i08r
Also make sure windows firewall (on the desktop) isn’t blocking tcp port 3389.
From: do hung [mailto:dohung1970@yahoo.com]
Sent: Saturday, May 28, 2016 10:49 AM
To: user@guacamole.incubator.apache.org
Subject: Guacamole does't work with Remote desktop for Windows 7?
Hi,
My Guacamole can work with RDP for Windows server 2012 but it doesn't work when I connect to Windows 7. Is there any difference between Remote desktop on Windows server and Windows 7?
Thanks
Hung
________________________________
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please disregard. This message may contain confidential information and is intended only for the individual named.
Guacamole does't work with Remote desktop for Windows 7?
Posted by do hung <do...@yahoo.com>.
Hi,
My Guacamole can work with RDP for Windows server 2012 but it doesn't work when I connect to Windows 7. Is there any difference between Remote desktop on Windows server and Windows 7?
ThanksHung
Re: Guacamole connected, waiting for response for a while then disconnected
Posted by Mike Jumper <mi...@guac-dev.org>.
On Thu, May 26, 2016 at 8:35 PM, do hung <do...@yahoo.com> wrote:
> No, the workstations connect directly to internet, no proxy at all. And I
> have also turned off the anti virus software :(
>
>
Do you see anything in the Tomcat logs from Guacamole around the time that
a user attempts to connect and fails?
- Mike
Re: Guacamole connected, waiting for response for a while then
disconnected
Posted by do hung <do...@yahoo.com>.
No, the workstations connect directly to internet, no proxy at all. And I have also turned off the anti virus software :(
Hung From: Mike Jumper <mi...@guac-dev.org>
To: do hung <do...@yahoo.com>
Cc: user@guacamole.incubator.apache.org; Andrew Kopp <AK...@soleilfoodservice.com>
Sent: Friday, May 27, 2016 10:21 AM
Subject: Re: Guacamole connected, waiting for response for a while then disconnected
On May 26, 2016 8:17 PM, "do hung" <do...@yahoo.com> wrote:
>
> Thanks, Mike. But I have configured Tomcat to work on port 80. I don't think firewall blocked this port, there should be something else :(
>I highly recommend using a proxy rather than running Tomcat as a privileged user for the sake of port 80, and even MORE highly recommend using SSL [1]. This can be addressed later though.As for the problem at hand, is there any proxy at all between the affected workstations and your Guacamole server? Perhaps the kind of virus-scanning software that intercepts and scans web traffic?- Mike[1] http://guacamole.incubator.apache.org/doc/gug/proxying-guacamole.html
Re: Guacamole connected, waiting for response for a while then disconnected
Posted by Mike Jumper <mi...@guac-dev.org>.
On May 26, 2016 8:17 PM, "do hung" <do...@yahoo.com> wrote:
>
> Thanks, Mike. But I have configured Tomcat to work on port 80. I don't
think firewall blocked this port, there should be something else :(
>
I highly recommend using a proxy rather than running Tomcat as a privileged
user for the sake of port 80, and even MORE highly recommend using SSL [1].
This can be addressed later though.
As for the problem at hand, is there any proxy at all between the affected
workstations and your Guacamole server? Perhaps the kind of virus-scanning
software that intercepts and scans web traffic?
- Mike
[1] http://guacamole.incubator.apache.org/doc/gug/proxying-guacamole.html
Re: Guacamole connected, waiting for response for a while then
disconnected
Posted by do hung <do...@yahoo.com>.
Thanks, Mike. But I have configured Tomcat to work on port 80. I don't think firewall blocked this port, there should be something else :(
From: Mike Jumper <mi...@guac-dev.org>
To: do hung <do...@yahoo.com>; user@guacamole.incubator.apache.org
Cc: Andrew Kopp <AK...@soleilfoodservice.com>
Sent: Friday, May 27, 2016 10:13 AM
Subject: Re: Guacamole connected, waiting for response for a while then disconnected
On May 26, 2016 8:09 PM, "do hung" <do...@yahoo.com> wrote:
>
> Can you tell me which firewall ports should be opened in order for Guacamole to work?
>Only the publicly-facing port used by Tomcat (or the proxy in front of Tomcat) need be open.Typically, this will be 443 (HTTPS), with a proxy like Apache or Nginx providing SSL termination and avoiding the need to run Tomcat as a privileged user.If SSL has not been configured at all (not the best idea, but common when people are just getting started), then this will probably be 8080 - Tomcat's default port.- Mike
Re: Guacamole connected, waiting for response for a while then disconnected
Posted by Mike Jumper <mi...@guac-dev.org>.
On May 26, 2016 8:09 PM, "do hung" <do...@yahoo.com> wrote:
>
> Can you tell me which firewall ports should be opened in order for
Guacamole to work?
>
Only the publicly-facing port used by Tomcat (or the proxy in front of
Tomcat) need be open.
Typically, this will be 443 (HTTPS), with a proxy like Apache or Nginx
providing SSL termination and avoiding the need to run Tomcat as a
privileged user.
If SSL has not been configured at all (not the best idea, but common when
people are just getting started), then this will probably be 8080 -
Tomcat's default port.
- Mike
Re: Guacamole connected, waiting for response for a while then
disconnected
Posted by do hung <do...@yahoo.com>.
Can you tell me which firewall ports should be opened in order for Guacamole to work?
And for your information, those workstations can do everything else just fine, no internet restriction at all(youtube, facebook..etc)
Thank you From: Andrew Kopp <AK...@soleilfoodservice.com>
To: "user@guacamole.incubator.apache.org" <us...@guacamole.incubator.apache.org>; do hung <do...@yahoo.com>
Sent: Friday, May 27, 2016 9:56 AM
Subject: RE: Guacamole connected, waiting for response for a while then disconnected
#yiv3643683050 #yiv3643683050 _filtered #yiv3643683050 {font-family:Helvetica;} _filtered #yiv3643683050 {} _filtered #yiv3643683050 {font-family:Calibri;}#yiv3643683050 p.yiv3643683050MsoNormal, #yiv3643683050 li.yiv3643683050MsoNormal, #yiv3643683050 div.yiv3643683050MsoNormal {margin:0in;margin-bottom:.0001pt;font-size:12.0pt;}#yiv3643683050 a:link, #yiv3643683050 span.yiv3643683050MsoHyperlink {color:#0563C1;text-decoration:underline;}#yiv3643683050 a:visited, #yiv3643683050 span.yiv3643683050MsoHyperlinkFollowed {color:#954F72;text-decoration:underline;}#yiv3643683050 span.yiv3643683050EmailStyle17 {color:#1F497D;}#yiv3643683050 .yiv3643683050MsoChpDefault {font-size:10.0pt;} _filtered #yiv3643683050 {margin:1.0in 1.0in 1.0in 1.0in;}#yiv3643683050 div.yiv3643683050WordSection1 {}#yiv3643683050 Have you checked the firewall on those workstations? From: do hung [mailto:dohung1970@yahoo.com]
Sent: Thursday, May 26, 2016 9:57 PM
To: user@guacamole.incubator.apache.org
Subject: Guacamole connected, waiting for response for a while then disconnected Hi, I have this problem with Guacamole. After logging in, I got a message saying Guacamole connected, waiting for response and after about 15 seconds, it disconnects. This problem only happens with few workstations(no matter what browser was used), not all. I works very well with other workstations that I try so I guess I have configured Guacamole correctly. Can anybody help me out? ThanksHung
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please disregard. This message may contain confidential information and is intended only for the individual named.
RE: Guacamole connected, waiting for response for a while then
disconnected
Posted by Andrew Kopp <AK...@soleilfoodservice.com>.
Have you checked the firewall on those workstations?
From: do hung [mailto:dohung1970@yahoo.com]
Sent: Thursday, May 26, 2016 9:57 PM
To: user@guacamole.incubator.apache.org
Subject: Guacamole connected, waiting for response for a while then disconnected
Hi,
I have this problem with Guacamole. After logging in, I got a message saying Guacamole connected, waiting for response and after about 15 seconds, it disconnects.
This problem only happens with few workstations(no matter what browser was used), not all. I works very well with other workstations that I try so I guess I have configured Guacamole correctly.
Can anybody help me out?
Thanks
Hung
________________________________
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please disregard. This message may contain confidential information and is intended only for the individual named.