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Posted to users@openoffice.apache.org by Christine Casey <ch...@icloud.com> on 2014/11/04 19:04:33 UTC
password
I am using Apache OpenOffice for the first time. Please help me with this! A window opens up that says:
“The document you are about to export has one or more protected items with password that cannot be exported. Please retype your password to be able to export your document.” So my question is this: What password??? And it does me no good to select “Remove password from this protected item” because it just keeps sending me back to the page saying to retype my password. So what password are they talking about? Is it a password from Apace OpenOffice or who? I am very confused.
Please just write me back a specific email and don’t send me to “forum land”. I am NOT a computer savvy person at all and the more places you send me, the more confused I get. Please just email back to me here.
Thank you,
Christine Casey
Re: password
Posted by jonathon <to...@gmail.com>.
On 04/11/14 23:00, Christine Casey wrote:
>I just need someone to be on the phone with me and tell me exactly what to go to on my screen, what to click…you know, like that, step-by-step.
That type of support is only available from independent consultants and
firms that set their own price.
Some of those consultants are listed at
http://www.openoffice.org/bizdev/consultants.html.
The consultants I've talked with, which are not listed above, charge
between the mid-3 (three) and 5 (five) digits, for a single session,
which lasts around 45 minutes.
jonathon
* English - detected
* English
* English
<javascript:void(0);>
Re: password
Posted by Alexandro Colorado <jz...@oooes.org>.
There are OpenOffice courses in youtube, I suggest you take one, also
a book might help. I recomend Silje's books.
http://openoffice.blogs.com/bookresources/
On 11/4/14, Christine Casey <ch...@icloud.com> wrote:
> Thank you very much for trying to help me, I really do appreciate it very
> much. Unfortunately I think I’m the type that needs a phone call and
> someone to just walk me thru all this because I’m just completely unfamiliar
> with anything past writing an email or going on a simple site like YouTube
> or something. I don’t know what it means when you say “make a new Writer
> file ((/File/New/Writer file)." I just need someone to be on the phone with
> me and tell me exactly what to go to on my screen, what to click…you know,
> like that, step-by-step.
>
> I took back the Windows 8.1 Laptop that I had bought because it was just
> frustrating me beyond belief. I am now just back on my Mac. I tried to
> download the Apache OpenOffice but the Mac won’t open it so I guess I”m out
> of luck anyway that I turn. I really hope that I never have to get another
> Windows computer again but in case I ever do and need help with your Apache
> OpenOffice is there a phone number that I can call for someone to walk me
> thru it? I know it’s a lot to ask but that is really the type of help that
> I need.
>
> Sincerely,
>
> Christine Casey
> On Nov 4, 2014, at 1:02 PM, Rory O'Farrell <of...@iol.ie> wrote:
>
>> On Tue, 04 Nov 2014 12:04:33 -0600
>> Christine Casey <ch...@icloud.com> wrote:
>>
>>> I am using Apache OpenOffice for the first time. Please help me with
>>> this! A window opens up that says:
>>>
>>> “The document you are about to export has one or more protected items
>>> with password that cannot be exported. Please retype your password to be
>>> able to export your document.” So my question is this: What password???
>>> And it does me no good to select “Remove password from this protected
>>> item” because it just keeps sending me back to the page saying to retype
>>> my password. So what password are they talking about? Is it a password
>>> from Apace OpenOffice or who? I am very confused.
>>>
>>> Please just write me back a specific email and don’t send me to “forum
>>> land”. I am NOT a computer savvy person at all and the more places you
>>> send me, the more confused I get. Please just email back to me here.
>>>
>>> Thank you,
>>>
>>> Christine Casey
>>
>>
>> A quick test: make a new Writer file (/File /New /Writer file). In it
>> type dt, then press F3 key to get dummy test in the file. Now /File /Save
>> As; put Test into the File name box, Select "ODF Text document (.odt)" in
>> the file type box (may have to scroll up or down using the arrow keys to
>> select this). Make sure "Automatic file name extension" checkbox is
>> checked. Now /File /Close. Can you do all the above and reload this
>> file? If so, OO is working correctly and the problem lies in your other
>> file, which we can then consider.
>>
>> --
>> Rory O'Farrell <of...@iol.ie>
>
>
--
Alexandro Colorado
Apache OpenOffice Contributor
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Re: password
Posted by Alexandro Colorado <jz...@oooes.org>.
There are OpenOffice courses in youtube, I suggest you take one, also
a book might help. I recomend Silje's books.
http://openoffice.blogs.com/bookresources/
On 11/4/14, Christine Casey <ch...@icloud.com> wrote:
> Thank you very much for trying to help me, I really do appreciate it very
> much. Unfortunately I think I’m the type that needs a phone call and
> someone to just walk me thru all this because I’m just completely unfamiliar
> with anything past writing an email or going on a simple site like YouTube
> or something. I don’t know what it means when you say “make a new Writer
> file ((/File/New/Writer file)." I just need someone to be on the phone with
> me and tell me exactly what to go to on my screen, what to click…you know,
> like that, step-by-step.
>
> I took back the Windows 8.1 Laptop that I had bought because it was just
> frustrating me beyond belief. I am now just back on my Mac. I tried to
> download the Apache OpenOffice but the Mac won’t open it so I guess I”m out
> of luck anyway that I turn. I really hope that I never have to get another
> Windows computer again but in case I ever do and need help with your Apache
> OpenOffice is there a phone number that I can call for someone to walk me
> thru it? I know it’s a lot to ask but that is really the type of help that
> I need.
>
> Sincerely,
>
> Christine Casey
> On Nov 4, 2014, at 1:02 PM, Rory O'Farrell <of...@iol.ie> wrote:
>
>> On Tue, 04 Nov 2014 12:04:33 -0600
>> Christine Casey <ch...@icloud.com> wrote:
>>
>>> I am using Apache OpenOffice for the first time. Please help me with
>>> this! A window opens up that says:
>>>
>>> “The document you are about to export has one or more protected items
>>> with password that cannot be exported. Please retype your password to be
>>> able to export your document.” So my question is this: What password???
>>> And it does me no good to select “Remove password from this protected
>>> item” because it just keeps sending me back to the page saying to retype
>>> my password. So what password are they talking about? Is it a password
>>> from Apace OpenOffice or who? I am very confused.
>>>
>>> Please just write me back a specific email and don’t send me to “forum
>>> land”. I am NOT a computer savvy person at all and the more places you
>>> send me, the more confused I get. Please just email back to me here.
>>>
>>> Thank you,
>>>
>>> Christine Casey
>>
>>
>> A quick test: make a new Writer file (/File /New /Writer file). In it
>> type dt, then press F3 key to get dummy test in the file. Now /File /Save
>> As; put Test into the File name box, Select "ODF Text document (.odt)" in
>> the file type box (may have to scroll up or down using the arrow keys to
>> select this). Make sure "Automatic file name extension" checkbox is
>> checked. Now /File /Close. Can you do all the above and reload this
>> file? If so, OO is working correctly and the problem lies in your other
>> file, which we can then consider.
>>
>> --
>> Rory O'Farrell <of...@iol.ie>
>
>
--
Alexandro Colorado
Apache OpenOffice Contributor
882C 4389 3C27 E8DF 41B9 5C4C 1DB7 9D1C 7F4C 2614
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For additional commands, e-mail: users-help@openoffice.apache.org
Re: password
Posted by mt <mt...@lockedbags.org>.
Hello Christine,
It sounds like you would benefit from a hands-on tutorial. Could
I suggest that you explore the availability of local resources,
such as Mac User Groups or basic computer courses at
libraries/local community centres.
I am sending this message to you privately, as well as to the
list. Let me know if you need help locating possible options.
marina
On 4/11/14 at 12:00 AM, chicagoannie@icloud.com (Christine
Casey) wrote:
>Thank you very much for trying to help me, I really do
>appreciate it very much. Unfortunately I think I’m the type
>that needs a phone call and someone to just walk me thru all
>this because I’m just completely unfamiliar with anything
>past writing an email or going on a simple site like YouTube or
>something. I don’t know what it means when you say “make a
>new Writer file ((/File/New/Writer file)." I just need someone
>to be on the phone with me and tell me exactly what to go to on
>my screen, what to click…you know, like that, step-by-step.
>I took back the Windows 8.1 Laptop that I had bought because it
>was just frustrating me beyond belief. I am now just back on
>my Mac. I tried to download the Apache OpenOffice but the Mac
>won’t open it so I guess I”m out of luck anyway that I
>turn. I really hope that I never have to get another Windows
>computer again but in case I ever do and need help with your
>Apache OpenOffice is there a phone number that I can call for
>someone to walk me thru it? I know it’s a lot to ask but
>that is really the type of help that I need.
>
>Sincerely,
>
>Christine Casey
>On Nov 4, 2014, at 1:02 PM, Rory O'Farrell <of...@iol.ie> wrote:
>
>>On Tue, 04 Nov 2014 12:04:33 -0600
>>Christine Casey <ch...@icloud.com> wrote:
>>
>>> I am using Apache OpenOffice for the first time. Please help me with this!
>A window opens up that says:
>>> “The document you are about to export has one or more
>>>protected items with
>password that cannot be exported. Please retype your password
>to be able to export your document.” So my question is
>this: What password??? And it does me no good to select
>“Remove password from this protected item” because it just
>keeps sending me back to the page saying to retype my
>password. So what password are they talking about? Is it a
>password from Apace OpenOffice or who? I am very confused.
>>> Please just write me back a specific email and don’t
>>>send me to “forum
>land”. I am NOT a computer savvy person at all and the more
>places you send me, the more confused I get. Please just email
>back to me here.
>>> Thank you,
>>> Christine Casey
>>
>>
>>A quick test: make a new Writer file (/File /New /Writer file). In it type
>dt, then press F3 key to get dummy test in the file. Now /File
>/Save As; put Test into the File name box, Select "ODF Text
>document (.odt)" in the file type box (may have to scroll up or
>down using the arrow keys to select this). Make sure "Automatic
>file name extension" checkbox is checked. Now /File /Close.
>Can you do all the above and reload this file? If so, OO is
>working correctly and the problem lies in your other file,
>which we can then consider.
>>
>>--
>>Rory O'Farrell <of...@iol.ie>
>
>
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Re: password
Posted by Christine Casey <ch...@icloud.com>.
Thank you very much for trying to help me, I really do appreciate it very much. Unfortunately I think I’m the type that needs a phone call and someone to just walk me thru all this because I’m just completely unfamiliar with anything past writing an email or going on a simple site like YouTube or something. I don’t know what it means when you say “make a new Writer file ((/File/New/Writer file)." I just need someone to be on the phone with me and tell me exactly what to go to on my screen, what to click…you know, like that, step-by-step.
I took back the Windows 8.1 Laptop that I had bought because it was just frustrating me beyond belief. I am now just back on my Mac. I tried to download the Apache OpenOffice but the Mac won’t open it so I guess I”m out of luck anyway that I turn. I really hope that I never have to get another Windows computer again but in case I ever do and need help with your Apache OpenOffice is there a phone number that I can call for someone to walk me thru it? I know it’s a lot to ask but that is really the type of help that I need.
Sincerely,
Christine Casey
On Nov 4, 2014, at 1:02 PM, Rory O'Farrell <of...@iol.ie> wrote:
> On Tue, 04 Nov 2014 12:04:33 -0600
> Christine Casey <ch...@icloud.com> wrote:
>
>> I am using Apache OpenOffice for the first time. Please help me with this! A window opens up that says:
>>
>> “The document you are about to export has one or more protected items with password that cannot be exported. Please retype your password to be able to export your document.” So my question is this: What password??? And it does me no good to select “Remove password from this protected item” because it just keeps sending me back to the page saying to retype my password. So what password are they talking about? Is it a password from Apace OpenOffice or who? I am very confused.
>>
>> Please just write me back a specific email and don’t send me to “forum land”. I am NOT a computer savvy person at all and the more places you send me, the more confused I get. Please just email back to me here.
>>
>> Thank you,
>>
>> Christine Casey
>
>
> A quick test: make a new Writer file (/File /New /Writer file). In it type dt, then press F3 key to get dummy test in the file. Now /File /Save As; put Test into the File name box, Select "ODF Text document (.odt)" in the file type box (may have to scroll up or down using the arrow keys to select this). Make sure "Automatic file name extension" checkbox is checked. Now /File /Close. Can you do all the above and reload this file? If so, OO is working correctly and the problem lies in your other file, which we can then consider.
>
> --
> Rory O'Farrell <of...@iol.ie>
Re: password
Posted by Rory O'Farrell <of...@iol.ie>.
On Tue, 04 Nov 2014 12:04:33 -0600
Christine Casey <ch...@icloud.com> wrote:
> I am using Apache OpenOffice for the first time. Please help me with this! A window opens up that says:
>
> “The document you are about to export has one or more protected items with password that cannot be exported. Please retype your password to be able to export your document.” So my question is this: What password??? And it does me no good to select “Remove password from this protected item” because it just keeps sending me back to the page saying to retype my password. So what password are they talking about? Is it a password from Apace OpenOffice or who? I am very confused.
>
> Please just write me back a specific email and don’t send me to “forum land”. I am NOT a computer savvy person at all and the more places you send me, the more confused I get. Please just email back to me here.
>
> Thank you,
>
> Christine Casey
A quick test: make a new Writer file (/File /New /Writer file). In it type dt, then press F3 key to get dummy test in the file. Now /File /Save As; put Test into the File name box, Select "ODF Text document (.odt)" in the file type box (may have to scroll up or down using the arrow keys to select this). Make sure "Automatic file name extension" checkbox is checked. Now /File /Close. Can you do all the above and reload this file? If so, OO is working correctly and the problem lies in your other file, which we can then consider.
--
Rory O'Farrell <of...@iol.ie>
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