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Posted to dev@maven.apache.org by Paul Benedict <pb...@apache.org> on 2014/11/26 16:16:39 UTC
Ticket Transition Workflow: Abandoned issues
This email is related to thread "Abandoned bug analysis" [1].
We have done the Great Ticket Cleanup of 2014 twice this year. It has
really been productive for anyone who triages outstanding bugs and
enhancements. We've been adding a note in the ticket, as a courtesy to the
participants, and closing them as "Won't Fix".
This is certainly one valid way of accomplishing the goal. However, I do
believe we should enhance our workflow by adding an "Abandoned" (my fav) or
"Archived" resolution. Why? Because "Won't Fix" is typically is used to
close out a bug that will never be fixed (i.e., too many people rely on the
bad behavior) or the enhancement is deemed worthless or incorrect. But more
importantly, it's not possible to do a JIRA search and distinguish between
these two conditions unless a new resolution is introduced.
So I'd like to officially propose a new resolution to address this concern.
[1]
http://mail-archives.apache.org/mod_mbox/maven-dev/201411.mbox/%3C5473AB9B.4090504@apache.org%3E
Cheers,
Paul
Re: Ticket Transition Workflow: Abandoned issues
Posted by Chris Graham <ch...@gmail.com>.
Nicely worded!
+1
Sent from my iPhone
On 27/11/2014, at 2:16 AM, Paul Benedict <pb...@apache.org> wrote:
> This email is related to thread "Abandoned bug analysis" [1].
>
> We have done the Great Ticket Cleanup of 2014 twice this year. It has
> really been productive for anyone who triages outstanding bugs and
> enhancements. We've been adding a note in the ticket, as a courtesy to the
> participants, and closing them as "Won't Fix".
>
> This is certainly one valid way of accomplishing the goal. However, I do
> believe we should enhance our workflow by adding an "Abandoned" (my fav) or
> "Archived" resolution. Why? Because "Won't Fix" is typically is used to
> close out a bug that will never be fixed (i.e., too many people rely on the
> bad behavior) or the enhancement is deemed worthless or incorrect. But more
> importantly, it's not possible to do a JIRA search and distinguish between
> these two conditions unless a new resolution is introduced.
>
> So I'd like to officially propose a new resolution to address this concern.
>
> [1]
> http://mail-archives.apache.org/mod_mbox/maven-dev/201411.mbox/%3C5473AB9B.4090504@apache.org%3E
>
> Cheers,
> Paul
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Re: Ticket Transition Workflow: Abandoned issues
Posted by Jörg Schaible <jo...@gmx.de>.
Stephen Connolly wrote:
> I think we can add whatever states we want.
>
> These are not Backlog though
>
> They are perhaps "Stale" or "Inactive/Unconfirmed"
>
> Just need a label that communicates the ticket as closed due to no
> response and no clear report"
Incomplete ;-)
>
> On Wednesday, November 26, 2014, Chris Graham <ch...@gmail.com>
> wrote:
>
>> RTC uses Backlog. Does Jira have something similar?
>>
>> Sent from my iPhone
>>
>> On 27/11/2014, at 8:13 AM, David Jencks <da...@yahoo.com.INVALID>
>> wrote:
>>
>> > Retired rather than Archived?
>> >
>> > This cleanup seems like a really good idea :-)
>> >
>> > david jencks
>> >
>> > On Nov 26, 2014, at 12:41 PM, Paul Benedict <pbenedict@apache.org
>> <javascript:;>> wrote:
>> >
>> >> My 2-cents on the word "Archived" is that it's a synonym for
>> >> Backup/Storage, which I don't think is what this process is about.
>> >>
>> >>
>> >> Cheers,
>> >> Paul
>> >>
>> >> On Wed, Nov 26, 2014 at 1:57 PM, Michael Osipov <michaelo@apache.org
>> <javascript:;>> wrote:
>> >>
>> >>> Am 2014-11-26 um 16:16 schrieb Paul Benedict:
>> >>>
>> >>>> This email is related to thread "Abandoned bug analysis" [1].
>> >>>>
>> >>>> We have done the Great Ticket Cleanup of 2014 twice this year. It
>> >>>> has really been productive for anyone who triages outstanding bugs
>> >>>> and enhancements. We've been adding a note in the ticket, as a
>> >>>> courtesy
>> to the
>> >>>> participants, and closing them as "Won't Fix".
>> >>>>
>> >>>> This is certainly one valid way of accomplishing the goal. However,
>> >>>> I
>> do
>> >>>> believe we should enhance our workflow by adding an "Abandoned" (my
>> fav)
>> >>>> or
>> >>>> "Archived" resolution. Why? Because "Won't Fix" is typically is used
>> to
>> >>>> close out a bug that will never be fixed (i.e., too many people rely
>> on
>> >>>> the
>> >>>> bad behavior) or the enhancement is deemed worthless or incorrect.
>> >>>> But more
>> >>>> importantly, it's not possible to do a JIRA search and distinguish
>> between
>> >>>> these two conditions unless a new resolution is introduced.
>> >>>>
>> >>>
>> >>> We need two new things:
>> >>>
>> >>> 1. Status: Awaiting Feedback (not just labels).
>> >>> 2. Resolution: Archived
>> >>>
>> >>> Michael
>> >>>
>> >>> ---------------------------------------------------------------------
>> >>> To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org
>> <javascript:;>
>> >>> For additional commands, e-mail: dev-help@maven.apache.org
>> <javascript:;>
>> >>>
>> >>>
>> >
>> >
>> > ---------------------------------------------------------------------
>> > To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org <javascript:;>
>> > For additional commands, e-mail: dev-help@maven.apache.org
>> <javascript:;>
>> >
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org <javascript:;>
>> For additional commands, e-mail: dev-help@maven.apache.org <javascript:;>
>>
>>
>
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Re: Ticket Transition Workflow: Abandoned issues
Posted by Stephen Connolly <st...@gmail.com>.
I think we can add whatever states we want.
These are not Backlog though
They are perhaps "Stale" or "Inactive/Unconfirmed"
Just need a label that communicates the ticket as closed due to no response
and no clear report"
On Wednesday, November 26, 2014, Chris Graham <ch...@gmail.com> wrote:
> RTC uses Backlog. Does Jira have something similar?
>
> Sent from my iPhone
>
> On 27/11/2014, at 8:13 AM, David Jencks <da...@yahoo.com.INVALID>
> wrote:
>
> > Retired rather than Archived?
> >
> > This cleanup seems like a really good idea :-)
> >
> > david jencks
> >
> > On Nov 26, 2014, at 12:41 PM, Paul Benedict <pbenedict@apache.org
> <javascript:;>> wrote:
> >
> >> My 2-cents on the word "Archived" is that it's a synonym for
> >> Backup/Storage, which I don't think is what this process is about.
> >>
> >>
> >> Cheers,
> >> Paul
> >>
> >> On Wed, Nov 26, 2014 at 1:57 PM, Michael Osipov <michaelo@apache.org
> <javascript:;>> wrote:
> >>
> >>> Am 2014-11-26 um 16:16 schrieb Paul Benedict:
> >>>
> >>>> This email is related to thread "Abandoned bug analysis" [1].
> >>>>
> >>>> We have done the Great Ticket Cleanup of 2014 twice this year. It has
> >>>> really been productive for anyone who triages outstanding bugs and
> >>>> enhancements. We've been adding a note in the ticket, as a courtesy
> to the
> >>>> participants, and closing them as "Won't Fix".
> >>>>
> >>>> This is certainly one valid way of accomplishing the goal. However, I
> do
> >>>> believe we should enhance our workflow by adding an "Abandoned" (my
> fav)
> >>>> or
> >>>> "Archived" resolution. Why? Because "Won't Fix" is typically is used
> to
> >>>> close out a bug that will never be fixed (i.e., too many people rely
> on
> >>>> the
> >>>> bad behavior) or the enhancement is deemed worthless or incorrect. But
> >>>> more
> >>>> importantly, it's not possible to do a JIRA search and distinguish
> between
> >>>> these two conditions unless a new resolution is introduced.
> >>>>
> >>>
> >>> We need two new things:
> >>>
> >>> 1. Status: Awaiting Feedback (not just labels).
> >>> 2. Resolution: Archived
> >>>
> >>> Michael
> >>>
> >>> ---------------------------------------------------------------------
> >>> To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org
> <javascript:;>
> >>> For additional commands, e-mail: dev-help@maven.apache.org
> <javascript:;>
> >>>
> >>>
> >
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org <javascript:;>
> > For additional commands, e-mail: dev-help@maven.apache.org
> <javascript:;>
> >
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org <javascript:;>
> For additional commands, e-mail: dev-help@maven.apache.org <javascript:;>
>
>
--
Sent from my phone
Re: Ticket Transition Workflow: Abandoned issues
Posted by David Jencks <da...@yahoo.com.INVALID>.
In my work life use of RTC Backlog means "needs to be investigated by a developer". I think Cancelled as Incomplete might be a closer RTC match to the meaning we are looking for here.
david jencks
On Nov 26, 2014, at 2:14 PM, Chris Graham <ch...@gmail.com> wrote:
> RTC uses Backlog. Does Jira have something similar?
>
> Sent from my iPhone
>
> On 27/11/2014, at 8:13 AM, David Jencks <da...@yahoo.com.INVALID> wrote:
>
>> Retired rather than Archived?
>>
>> This cleanup seems like a really good idea :-)
>>
>> david jencks
>>
>> On Nov 26, 2014, at 12:41 PM, Paul Benedict <pb...@apache.org> wrote:
>>
>>> My 2-cents on the word "Archived" is that it's a synonym for
>>> Backup/Storage, which I don't think is what this process is about.
>>>
>>>
>>> Cheers,
>>> Paul
>>>
>>> On Wed, Nov 26, 2014 at 1:57 PM, Michael Osipov <mi...@apache.org> wrote:
>>>
>>>> Am 2014-11-26 um 16:16 schrieb Paul Benedict:
>>>>
>>>>> This email is related to thread "Abandoned bug analysis" [1].
>>>>>
>>>>> We have done the Great Ticket Cleanup of 2014 twice this year. It has
>>>>> really been productive for anyone who triages outstanding bugs and
>>>>> enhancements. We've been adding a note in the ticket, as a courtesy to the
>>>>> participants, and closing them as "Won't Fix".
>>>>>
>>>>> This is certainly one valid way of accomplishing the goal. However, I do
>>>>> believe we should enhance our workflow by adding an "Abandoned" (my fav)
>>>>> or
>>>>> "Archived" resolution. Why? Because "Won't Fix" is typically is used to
>>>>> close out a bug that will never be fixed (i.e., too many people rely on
>>>>> the
>>>>> bad behavior) or the enhancement is deemed worthless or incorrect. But
>>>>> more
>>>>> importantly, it's not possible to do a JIRA search and distinguish between
>>>>> these two conditions unless a new resolution is introduced.
>>>>>
>>>>
>>>> We need two new things:
>>>>
>>>> 1. Status: Awaiting Feedback (not just labels).
>>>> 2. Resolution: Archived
>>>>
>>>> Michael
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org
>>>> For additional commands, e-mail: dev-help@maven.apache.org
>>>>
>>>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org
>> For additional commands, e-mail: dev-help@maven.apache.org
>>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org
> For additional commands, e-mail: dev-help@maven.apache.org
>
---------------------------------------------------------------------
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For additional commands, e-mail: dev-help@maven.apache.org
Re: Ticket Transition Workflow: Abandoned issues
Posted by Chris Graham <ch...@gmail.com>.
RTC uses Backlog. Does Jira have something similar?
Sent from my iPhone
On 27/11/2014, at 8:13 AM, David Jencks <da...@yahoo.com.INVALID> wrote:
> Retired rather than Archived?
>
> This cleanup seems like a really good idea :-)
>
> david jencks
>
> On Nov 26, 2014, at 12:41 PM, Paul Benedict <pb...@apache.org> wrote:
>
>> My 2-cents on the word "Archived" is that it's a synonym for
>> Backup/Storage, which I don't think is what this process is about.
>>
>>
>> Cheers,
>> Paul
>>
>> On Wed, Nov 26, 2014 at 1:57 PM, Michael Osipov <mi...@apache.org> wrote:
>>
>>> Am 2014-11-26 um 16:16 schrieb Paul Benedict:
>>>
>>>> This email is related to thread "Abandoned bug analysis" [1].
>>>>
>>>> We have done the Great Ticket Cleanup of 2014 twice this year. It has
>>>> really been productive for anyone who triages outstanding bugs and
>>>> enhancements. We've been adding a note in the ticket, as a courtesy to the
>>>> participants, and closing them as "Won't Fix".
>>>>
>>>> This is certainly one valid way of accomplishing the goal. However, I do
>>>> believe we should enhance our workflow by adding an "Abandoned" (my fav)
>>>> or
>>>> "Archived" resolution. Why? Because "Won't Fix" is typically is used to
>>>> close out a bug that will never be fixed (i.e., too many people rely on
>>>> the
>>>> bad behavior) or the enhancement is deemed worthless or incorrect. But
>>>> more
>>>> importantly, it's not possible to do a JIRA search and distinguish between
>>>> these two conditions unless a new resolution is introduced.
>>>>
>>>
>>> We need two new things:
>>>
>>> 1. Status: Awaiting Feedback (not just labels).
>>> 2. Resolution: Archived
>>>
>>> Michael
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org
>>> For additional commands, e-mail: dev-help@maven.apache.org
>>>
>>>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org
> For additional commands, e-mail: dev-help@maven.apache.org
>
---------------------------------------------------------------------
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Re: Ticket Transition Workflow: Abandoned issues
Posted by David Jencks <da...@yahoo.com.INVALID>.
Retired rather than Archived?
This cleanup seems like a really good idea :-)
david jencks
On Nov 26, 2014, at 12:41 PM, Paul Benedict <pb...@apache.org> wrote:
> My 2-cents on the word "Archived" is that it's a synonym for
> Backup/Storage, which I don't think is what this process is about.
>
>
> Cheers,
> Paul
>
> On Wed, Nov 26, 2014 at 1:57 PM, Michael Osipov <mi...@apache.org> wrote:
>
>> Am 2014-11-26 um 16:16 schrieb Paul Benedict:
>>
>>> This email is related to thread "Abandoned bug analysis" [1].
>>>
>>> We have done the Great Ticket Cleanup of 2014 twice this year. It has
>>> really been productive for anyone who triages outstanding bugs and
>>> enhancements. We've been adding a note in the ticket, as a courtesy to the
>>> participants, and closing them as "Won't Fix".
>>>
>>> This is certainly one valid way of accomplishing the goal. However, I do
>>> believe we should enhance our workflow by adding an "Abandoned" (my fav)
>>> or
>>> "Archived" resolution. Why? Because "Won't Fix" is typically is used to
>>> close out a bug that will never be fixed (i.e., too many people rely on
>>> the
>>> bad behavior) or the enhancement is deemed worthless or incorrect. But
>>> more
>>> importantly, it's not possible to do a JIRA search and distinguish between
>>> these two conditions unless a new resolution is introduced.
>>>
>>
>> We need two new things:
>>
>> 1. Status: Awaiting Feedback (not just labels).
>> 2. Resolution: Archived
>>
>> Michael
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org
>> For additional commands, e-mail: dev-help@maven.apache.org
>>
>>
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Re: Ticket Transition Workflow: Abandoned issues
Posted by Paul Benedict <pb...@apache.org>.
My 2-cents on the word "Archived" is that it's a synonym for
Backup/Storage, which I don't think is what this process is about.
Cheers,
Paul
On Wed, Nov 26, 2014 at 1:57 PM, Michael Osipov <mi...@apache.org> wrote:
> Am 2014-11-26 um 16:16 schrieb Paul Benedict:
>
>> This email is related to thread "Abandoned bug analysis" [1].
>>
>> We have done the Great Ticket Cleanup of 2014 twice this year. It has
>> really been productive for anyone who triages outstanding bugs and
>> enhancements. We've been adding a note in the ticket, as a courtesy to the
>> participants, and closing them as "Won't Fix".
>>
>> This is certainly one valid way of accomplishing the goal. However, I do
>> believe we should enhance our workflow by adding an "Abandoned" (my fav)
>> or
>> "Archived" resolution. Why? Because "Won't Fix" is typically is used to
>> close out a bug that will never be fixed (i.e., too many people rely on
>> the
>> bad behavior) or the enhancement is deemed worthless or incorrect. But
>> more
>> importantly, it's not possible to do a JIRA search and distinguish between
>> these two conditions unless a new resolution is introduced.
>>
>
> We need two new things:
>
> 1. Status: Awaiting Feedback (not just labels).
> 2. Resolution: Archived
>
> Michael
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@maven.apache.org
> For additional commands, e-mail: dev-help@maven.apache.org
>
>
Re: Ticket Transition Workflow: Abandoned issues
Posted by Michael Osipov <mi...@apache.org>.
Am 2014-11-26 um 16:16 schrieb Paul Benedict:
> This email is related to thread "Abandoned bug analysis" [1].
>
> We have done the Great Ticket Cleanup of 2014 twice this year. It has
> really been productive for anyone who triages outstanding bugs and
> enhancements. We've been adding a note in the ticket, as a courtesy to the
> participants, and closing them as "Won't Fix".
>
> This is certainly one valid way of accomplishing the goal. However, I do
> believe we should enhance our workflow by adding an "Abandoned" (my fav) or
> "Archived" resolution. Why? Because "Won't Fix" is typically is used to
> close out a bug that will never be fixed (i.e., too many people rely on the
> bad behavior) or the enhancement is deemed worthless or incorrect. But more
> importantly, it's not possible to do a JIRA search and distinguish between
> these two conditions unless a new resolution is introduced.
We need two new things:
1. Status: Awaiting Feedback (not just labels).
2. Resolution: Archived
Michael
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