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Posted to user@guacamole.apache.org by Tushar Jain <tu...@hitachi.mgrmnet.com> on 2020/04/04 08:05:54 UTC

RDP Session automatically logged off

Hi,

 

My Remote App session is automatically getting logged off after about 2 min
and 20 sec. The log is mentioned below:

 

Apr  4 07:28:02 m20-ub18-dguac1 guacd[9423]: Creating new client for
protocol "rdp"

Apr  4 07:28:02 m20-ub18-dguac1 guacd[9423]: Connection ID is
"$61e9356b-2934-4b92-84f4-b0c61e7ecf2a"

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: Security mode: Negotiate (ANY)

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: Resize method: none

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: User
"@35aec43a-b1ff-4e3c-9f10-a3204faf3fa7" joined connection
"$61e9356b-2934-4b92-84f4-b0c61e7ecf2a" (1 users now present)

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: Loading keymap "base"

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: Loading keymap "en-us-qwerty"

Apr  4 07:28:03 m20-ub18-dguac1 guacd[3110]: Connected to RDPDR 1.13 as
client 0x0008

Apr  4 07:28:09 m20-ub18-dguac1 guacd[3110]: RDPDR user logged on

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: RDP server closed connection:
Manually logged off.

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: Internal RDP client
disconnected

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: User
"@35aec43a-b1ff-4e3c-9f10-a3204faf3fa7" disconnected (0 users remain)

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: Last user of connection
"$61e9356b-2934-4b92-84f4-b0c61e7ecf2a" disconnected

Apr  4 07:30:24 m20-ub18-dguac1 kernel: [1415238.172972] guacd[3128]:
segfault at 18 ip 00007ff0b3602f21 sp 00007ff0ad52ec30 error 4 in
libc-2.27.so[7ff0b356e000+1e7000]

Apr  4 07:30:25 m20-ub18-dguac1 guacd[9423]: Connection
"$61e9356b-2934-4b92-84f4-b0c61e7ecf2a" removed.

 

With the below  line,

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: RDP server closed connection:
Manually logged off.

It seems something on the Windows Server is triggering the log off process.
But my windows administrator is not acknowledging the same, and is pointing
to the line:

Apr  4 07:30:24 m20-ub18-dguac1 kernel: [1415238.172972] guacd[3128]:
segfault at 18 ip 00007ff0b3602f21 sp 00007ff0ad52ec30 error 4 in
libc-2.27.so[7ff0b356e000+1e7000]

Could this be the reason for automatic log off?

 

 

Windows: Windows 2016

Apache Guacamole: 1.1.0

Guacamole Host: Ubuntu 18.04

Freerdp: 2.0.0

 

I googled and found this reported bug, which looks similar

https://issues.apache.org/jira/browse/GUACAMOLE-978

 

But I am not using docker. Will building with the latest guacamole client
code from git help?

 

Thanks & Regards,


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RE: RDP Session automatically logged off

Posted by Tushar Jain <tu...@hitachi.mgrmnet.com>.
Hi,

 

I have reinstalled later version of guacamole server and guacamole client
from git master. The automatic log off problem is solved, but unfortunately
the CAPS lock problem is back. CAPS lock is not working any more

 

Any help is highly appreciated. 

 

 

Thanks

 

From: Tushar Jain [mailto:tushar.jain@hitachi.mgrmnet.com] 
Sent: 06 April 2020 01:33 PM
To: user@guacamole.apache.org
Subject: RE: RDP Session automatically logged off

 

Hi,

 

Awaiting help on this. 

 

Thanks.

 

From: Tushar Jain [mailto:tushar.jain@hitachi.mgrmnet.com]

Sent: 04 April 2020 01:36 PM
To: user@guacamole.apache.org <ma...@guacamole.apache.org> 
Subject: RDP Session automatically logged off

 

Hi,

 

My Remote App session is automatically getting logged off after about 2 min
and 20 sec. The log is mentioned below:

 

Apr  4 07:28:02 m20-ub18-dguac1 guacd[9423]: Creating new client for
protocol "rdp"

Apr  4 07:28:02 m20-ub18-dguac1 guacd[9423]: Connection ID is
"$61e9356b-2934-4b92-84f4-b0c61e7ecf2a"

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: Security mode: Negotiate (ANY)

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: Resize method: none

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: User
"@35aec43a-b1ff-4e3c-9f10-a3204faf3fa7" joined connection
"$61e9356b-2934-4b92-84f4-b0c61e7ecf2a" (1 users now present)

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: Loading keymap "base"

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: Loading keymap "en-us-qwerty"

Apr  4 07:28:03 m20-ub18-dguac1 guacd[3110]: Connected to RDPDR 1.13 as
client 0x0008

Apr  4 07:28:09 m20-ub18-dguac1 guacd[3110]: RDPDR user logged on

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: RDP server closed connection:
Manually logged off.

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: Internal RDP client
disconnected

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: User
"@35aec43a-b1ff-4e3c-9f10-a3204faf3fa7" disconnected (0 users remain)

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: Last user of connection
"$61e9356b-2934-4b92-84f4-b0c61e7ecf2a" disconnected

Apr  4 07:30:24 m20-ub18-dguac1 kernel: [1415238.172972] guacd[3128]:
segfault at 18 ip 00007ff0b3602f21 sp 00007ff0ad52ec30 error 4 in
libc-2.27.so[7ff0b356e000+1e7000]

Apr  4 07:30:25 m20-ub18-dguac1 guacd[9423]: Connection
"$61e9356b-2934-4b92-84f4-b0c61e7ecf2a" removed.

 

With the below  line,

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: RDP server closed connection:
Manually logged off.

It seems something on the Windows Server is triggering the log off process.
But my windows administrator is not acknowledging the same, and is pointing
to the line:

Apr  4 07:30:24 m20-ub18-dguac1 kernel: [1415238.172972] guacd[3128]:
segfault at 18 ip 00007ff0b3602f21 sp 00007ff0ad52ec30 error 4 in
libc-2.27.so[7ff0b356e000+1e7000]

Could this be the reason for automatic log off?

 

 

Windows: Windows 2016

Apache Guacamole: 1.1.0

Guacamole Host: Ubuntu 18.04

Freerdp: 2.0.0

 

I googled and found this reported bug, which looks similar

https://issues.apache.org/jira/browse/GUACAMOLE-978

 

But I am not using docker. Will building with the latest guacamole client
code from git help?

 

Thanks & Regards,


-- 
**Disclaimer:* This message and any attachment may contain confidential, 
proprietary information and is intended only for the individual named. If 
you are not the original intended recipient and have erroneously received 
this message, you should not disseminate, distribute or copy this e-mail. 
Please notify the sender immediately by e-mail if you have received this 
e-mail by mistake and delete this e-mail from your system. Hitachi MGRM Net 
E-mail transmission cannot be guaranteed to be secure or error-free as 
information could be intercepted, corrupted, lost, destroyed, arrive late 
or incomplete, or contain viruses. Hitachi MGRM Net therefore does not 
accept liability for any errors or omissions in the contents of this 
message, which arise as a result of e-mail transmission. If verification is 
required, please request a hard-copy version. Hitachi MGRM Net Ltd, C - 
6/5, Safdarjung Development Area, New Delhi - 110016, India*
*
*
*'Please 
consider the environment before printing this e-mail'.*

RE: RDP Session automatically logged off

Posted by Tushar Jain <tu...@hitachi.mgrmnet.com>.
Hi,

 

Awaiting help on this. 

 

Thanks.

 

From: Tushar Jain [mailto:tushar.jain@hitachi.mgrmnet.com]

Sent: 04 April 2020 01:36 PM
To: user@guacamole.apache.org
Subject: RDP Session automatically logged off

 

Hi,

 

My Remote App session is automatically getting logged off after about 2 min
and 20 sec. The log is mentioned below:

 

Apr  4 07:28:02 m20-ub18-dguac1 guacd[9423]: Creating new client for
protocol "rdp"

Apr  4 07:28:02 m20-ub18-dguac1 guacd[9423]: Connection ID is
"$61e9356b-2934-4b92-84f4-b0c61e7ecf2a"

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: Security mode: Negotiate (ANY)

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: Resize method: none

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: User
"@35aec43a-b1ff-4e3c-9f10-a3204faf3fa7" joined connection
"$61e9356b-2934-4b92-84f4-b0c61e7ecf2a" (1 users now present)

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: Loading keymap "base"

Apr  4 07:28:02 m20-ub18-dguac1 guacd[3110]: Loading keymap "en-us-qwerty"

Apr  4 07:28:03 m20-ub18-dguac1 guacd[3110]: Connected to RDPDR 1.13 as
client 0x0008

Apr  4 07:28:09 m20-ub18-dguac1 guacd[3110]: RDPDR user logged on

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: RDP server closed connection:
Manually logged off.

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: Internal RDP client
disconnected

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: User
"@35aec43a-b1ff-4e3c-9f10-a3204faf3fa7" disconnected (0 users remain)

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: Last user of connection
"$61e9356b-2934-4b92-84f4-b0c61e7ecf2a" disconnected

Apr  4 07:30:24 m20-ub18-dguac1 kernel: [1415238.172972] guacd[3128]:
segfault at 18 ip 00007ff0b3602f21 sp 00007ff0ad52ec30 error 4 in
libc-2.27.so[7ff0b356e000+1e7000]

Apr  4 07:30:25 m20-ub18-dguac1 guacd[9423]: Connection
"$61e9356b-2934-4b92-84f4-b0c61e7ecf2a" removed.

 

With the below  line,

Apr  4 07:30:24 m20-ub18-dguac1 guacd[3110]: RDP server closed connection:
Manually logged off.

It seems something on the Windows Server is triggering the log off process.
But my windows administrator is not acknowledging the same, and is pointing
to the line:

Apr  4 07:30:24 m20-ub18-dguac1 kernel: [1415238.172972] guacd[3128]:
segfault at 18 ip 00007ff0b3602f21 sp 00007ff0ad52ec30 error 4 in
libc-2.27.so[7ff0b356e000+1e7000]

Could this be the reason for automatic log off?

 

 

Windows: Windows 2016

Apache Guacamole: 1.1.0

Guacamole Host: Ubuntu 18.04

Freerdp: 2.0.0

 

I googled and found this reported bug, which looks similar

https://issues.apache.org/jira/browse/GUACAMOLE-978

 

But I am not using docker. Will building with the latest guacamole client
code from git help?

 

Thanks & Regards,


-- 
**Disclaimer:* This message and any attachment may contain confidential, 
proprietary information and is intended only for the individual named. If 
you are not the original intended recipient and have erroneously received 
this message, you should not disseminate, distribute or copy this e-mail. 
Please notify the sender immediately by e-mail if you have received this 
e-mail by mistake and delete this e-mail from your system. Hitachi MGRM Net 
E-mail transmission cannot be guaranteed to be secure or error-free as 
information could be intercepted, corrupted, lost, destroyed, arrive late 
or incomplete, or contain viruses. Hitachi MGRM Net therefore does not 
accept liability for any errors or omissions in the contents of this 
message, which arise as a result of e-mail transmission. If verification is 
required, please request a hard-copy version. Hitachi MGRM Net Ltd, C - 
6/5, Safdarjung Development Area, New Delhi - 110016, India*
*
*
*'Please 
consider the environment before printing this e-mail'.*