[Bug 121207] freezing and not responding

[bu...@apache.org]

https://issues.apache.org/ooo/show_bug.cgi?id=121207

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |arielch@apache.org

--- Comment #1 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #0)
> When I open the program, previous documents are set for recovery.  There is
> one document that fails to recover.  I can't keep the program open long
> enough to find the unrecoverable document to delete it.  When the documents
> that are recovered open and I try to save and close them the program crashes.
> 
> These problems have been happening for about two days.

Did this bug start after you upgraded from a previous version? If so, then this
may be a known issue, see the Release Notes:
http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues

Apache OpenOffice 3.4.0 and 3.4.1 manage the user profile differently than
previous versions. The old user profile is automatically converted so that
users can keep their extensions and settings. In a minority of cases,
especially with highly customized profiles (many extensions or customizations)
the conversion doesn't succeed. Common symptoms are: frequent application
crashes, problems with dictionaries or thesaurus, OpenOffice starting and
crashing after a few seconds. To solve this, just reset/rename your user
profile as explained in the official OpenOffice forum.
http://user.services.openoffice.org/en/forum/viewtopic.php?t=12426

-- 
You are receiving this mail because:
You are the assignee for the bug.