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Posted to infrastructure-issues@apache.org by "Paul Sharples (Created) (JIRA)" <ji...@apache.org> on 2012/01/31 13:16:10 UTC
[jira] [Created] (INFRA-4378) Jira issue is set to status=Resolved
and resolution=Unresolved
Jira issue is set to status=Resolved and resolution=Unresolved
--------------------------------------------------------------
Key: INFRA-4378
URL: https://issues.apache.org/jira/browse/INFRA-4378
Project: Infrastructure
Issue Type: Task
Security Level: public (Regular issues)
Components: JIRA
Reporter: Paul Sharples
Priority: Trivial
See https://issues.apache.org/jira/browse/WOOKIE-8.
This issue is closed, but still appears in the "outstanding" filter, presumably because the resolution is set to unresolved. Is there a way for me to set this to FIXED, so it doesn't show up in the outstanding issues? I can't find anywhere i can update it.
Many thanks.
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[jira] [Commented] (INFRA-4378) Jira issue is set to
status=Resolved and resolution=Unresolved
Posted by "Gavin (Commented) (JIRA)" <ji...@apache.org>.
[ https://issues.apache.org/jira/browse/INFRA-4378?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13197295#comment-13197295 ]
Gavin commented on INFRA-4378:
------------------------------
Your customised Wookie RTC workflow scheme would need to be changed to allow you to re-open the issue and change its status, and/or then to not allow this to happen in the first place. No, its not a Jira bug, its the way the projects Jira has been set up.
If you want me to just fix this one issue with no changes to your scheme let me know, otherwise I'd suggest allowing the re-opening of issues after 'resolved' status.
> Jira issue is set to status=Resolved and resolution=Unresolved
> --------------------------------------------------------------
>
> Key: INFRA-4378
> URL: https://issues.apache.org/jira/browse/INFRA-4378
> Project: Infrastructure
> Issue Type: Task
> Security Level: public(Regular issues)
> Components: JIRA
> Reporter: Paul Sharples
> Priority: Trivial
>
> See https://issues.apache.org/jira/browse/WOOKIE-8.
> This issue is closed, but still appears in the "outstanding" filter, presumably because the resolution is set to unresolved. Is there a way for me to set this to FIXED, so it doesn't show up in the outstanding issues? I can't find anywhere i can update it.
> Many thanks.
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[jira] [Commented] (INFRA-4378) Jira issue is set to
status=Resolved and resolution=Unresolved
Posted by "Paul Sharples (Commented) (JIRA)" <ji...@apache.org>.
[ https://issues.apache.org/jira/browse/INFRA-4378?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13196897#comment-13196897 ]
Paul Sharples commented on INFRA-4378:
--------------------------------------
I would but the only place I can see where I could do this is if I
select the issue and click "tools->bulk change". Going through the
screens I eventually see...
"N/A Transition Issues NOTE: You do not have permission to
perform a bulk transition on the selected 1 issues. "
So I dont appear to be able to reopen it.
thanks
Paul
> Jira issue is set to status=Resolved and resolution=Unresolved
> --------------------------------------------------------------
>
> Key: INFRA-4378
> URL: https://issues.apache.org/jira/browse/INFRA-4378
> Project: Infrastructure
> Issue Type: Task
> Security Level: public(Regular issues)
> Components: JIRA
> Reporter: Paul Sharples
> Priority: Trivial
>
> See https://issues.apache.org/jira/browse/WOOKIE-8.
> This issue is closed, but still appears in the "outstanding" filter, presumably because the resolution is set to unresolved. Is there a way for me to set this to FIXED, so it doesn't show up in the outstanding issues? I can't find anywhere i can update it.
> Many thanks.
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[jira] [Commented] (INFRA-4378) Jira issue is set to
status=Resolved and resolution=Unresolved
Posted by "Paul Sharples (Commented) (JIRA)" <ji...@apache.org>.
[ https://issues.apache.org/jira/browse/INFRA-4378?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13197702#comment-13197702 ]
Paul Sharples commented on INFRA-4378:
--------------------------------------
Well its only ever happened once, so perhaps if you just change it to "fixed" for now? If we have the problem again, we should consider updating the scheme. I'm just wondering how the issue was set to status=resolved & resolution=unresolveded in the first place.
Many thanks
> Jira issue is set to status=Resolved and resolution=Unresolved
> --------------------------------------------------------------
>
> Key: INFRA-4378
> URL: https://issues.apache.org/jira/browse/INFRA-4378
> Project: Infrastructure
> Issue Type: Task
> Security Level: public(Regular issues)
> Components: JIRA
> Reporter: Paul Sharples
> Priority: Trivial
>
> See https://issues.apache.org/jira/browse/WOOKIE-8.
> This issue is closed, but still appears in the "outstanding" filter, presumably because the resolution is set to unresolved. Is there a way for me to set this to FIXED, so it doesn't show up in the outstanding issues? I can't find anywhere i can update it.
> Many thanks.
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[jira] [Commented] (INFRA-4378) Jira issue is set to
status=Resolved and resolution=Unresolved
Posted by "Paul Sharples (Commented) (JIRA)" <ji...@apache.org>.
[ https://issues.apache.org/jira/browse/INFRA-4378?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13201308#comment-13201308 ]
Paul Sharples commented on INFRA-4378:
--------------------------------------
Many thanks
> Jira issue is set to status=Resolved and resolution=Unresolved
> --------------------------------------------------------------
>
> Key: INFRA-4378
> URL: https://issues.apache.org/jira/browse/INFRA-4378
> Project: Infrastructure
> Issue Type: Task
> Security Level: public(Regular issues)
> Components: JIRA
> Reporter: Paul Sharples
> Assignee: Gavin
> Priority: Trivial
>
> See https://issues.apache.org/jira/browse/WOOKIE-8.
> This issue is closed, but still appears in the "outstanding" filter, presumably because the resolution is set to unresolved. Is there a way for me to set this to FIXED, so it doesn't show up in the outstanding issues? I can't find anywhere i can update it.
> Many thanks.
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[jira] [Assigned] (INFRA-4378) Jira issue is set to status=Resolved
and resolution=Unresolved
Posted by "Gavin (Assigned) (JIRA)" <ji...@apache.org>.
[ https://issues.apache.org/jira/browse/INFRA-4378?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Gavin reassigned INFRA-4378:
----------------------------
Assignee: Gavin
> Jira issue is set to status=Resolved and resolution=Unresolved
> --------------------------------------------------------------
>
> Key: INFRA-4378
> URL: https://issues.apache.org/jira/browse/INFRA-4378
> Project: Infrastructure
> Issue Type: Task
> Security Level: public(Regular issues)
> Components: JIRA
> Reporter: Paul Sharples
> Assignee: Gavin
> Priority: Trivial
>
> See https://issues.apache.org/jira/browse/WOOKIE-8.
> This issue is closed, but still appears in the "outstanding" filter, presumably because the resolution is set to unresolved. Is there a way for me to set this to FIXED, so it doesn't show up in the outstanding issues? I can't find anywhere i can update it.
> Many thanks.
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[jira] [Commented] (INFRA-4378) Jira issue is set to
status=Resolved and resolution=Unresolved
Posted by "Tony Stevenson (Commented) (JIRA)" <ji...@apache.org>.
[ https://issues.apache.org/jira/browse/INFRA-4378?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13201281#comment-13201281 ]
Tony Stevenson commented on INFRA-4378:
---------------------------------------
Paul,
I have managed to force it back into an open state by moving the ticket around, and moving it back - please close it as you see fit.
> Jira issue is set to status=Resolved and resolution=Unresolved
> --------------------------------------------------------------
>
> Key: INFRA-4378
> URL: https://issues.apache.org/jira/browse/INFRA-4378
> Project: Infrastructure
> Issue Type: Task
> Security Level: public(Regular issues)
> Components: JIRA
> Reporter: Paul Sharples
> Assignee: Gavin
> Priority: Trivial
>
> See https://issues.apache.org/jira/browse/WOOKIE-8.
> This issue is closed, but still appears in the "outstanding" filter, presumably because the resolution is set to unresolved. Is there a way for me to set this to FIXED, so it doesn't show up in the outstanding issues? I can't find anywhere i can update it.
> Many thanks.
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[jira] [Commented] (INFRA-4378) Jira issue is set to
status=Resolved and resolution=Unresolved
Posted by "#asfinfra IRC Bot (Commented) (JIRA)" <ji...@apache.org>.
[ https://issues.apache.org/jira/browse/INFRA-4378?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13196862#comment-13196862 ]
#asfinfra IRC Bot commented on INFRA-4378:
------------------------------------------
<danielsh> reopen and close/resolve with a different resolution?
> Jira issue is set to status=Resolved and resolution=Unresolved
> --------------------------------------------------------------
>
> Key: INFRA-4378
> URL: https://issues.apache.org/jira/browse/INFRA-4378
> Project: Infrastructure
> Issue Type: Task
> Security Level: public(Regular issues)
> Components: JIRA
> Reporter: Paul Sharples
> Priority: Trivial
>
> See https://issues.apache.org/jira/browse/WOOKIE-8.
> This issue is closed, but still appears in the "outstanding" filter, presumably because the resolution is set to unresolved. Is there a way for me to set this to FIXED, so it doesn't show up in the outstanding issues? I can't find anywhere i can update it.
> Many thanks.
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[jira] [Closed] (INFRA-4378) Jira issue is set to status=Resolved
and resolution=Unresolved
Posted by "Tony Stevenson (Closed) (JIRA)" <ji...@apache.org>.
[ https://issues.apache.org/jira/browse/INFRA-4378?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Tony Stevenson closed INFRA-4378.
---------------------------------
Resolution: Fixed
> Jira issue is set to status=Resolved and resolution=Unresolved
> --------------------------------------------------------------
>
> Key: INFRA-4378
> URL: https://issues.apache.org/jira/browse/INFRA-4378
> Project: Infrastructure
> Issue Type: Task
> Security Level: public(Regular issues)
> Components: JIRA
> Reporter: Paul Sharples
> Assignee: Gavin
> Priority: Trivial
>
> See https://issues.apache.org/jira/browse/WOOKIE-8.
> This issue is closed, but still appears in the "outstanding" filter, presumably because the resolution is set to unresolved. Is there a way for me to set this to FIXED, so it doesn't show up in the outstanding issues? I can't find anywhere i can update it.
> Many thanks.
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