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Posted to axis-cvs@ws.apache.org by ch...@apache.org on 2006/10/29 15:27:44 UTC

svn commit: r468910 - /webservices/axis2/branches/java/1_1/xdocs/faq.html

Author: chinthaka
Date: Sun Oct 29 06:27:43 2006
New Revision: 468910

URL: http://svn.apache.org/viewvc?view=rev&rev=468910
Log:
Improving the FAQ to include information about what one should do when he/she got a problem with Axis2.

Modified:
    webservices/axis2/branches/java/1_1/xdocs/faq.html

Modified: webservices/axis2/branches/java/1_1/xdocs/faq.html
URL: http://svn.apache.org/viewvc/webservices/axis2/branches/java/1_1/xdocs/faq.html?view=diff&rev=468910&r1=468909&r2=468910
==============================================================================
--- webservices/axis2/branches/java/1_1/xdocs/faq.html (original)
+++ webservices/axis2/branches/java/1_1/xdocs/faq.html Sun Oct 29 06:27:43 2006
@@ -27,10 +27,11 @@
 <ul>
   <li>General
     <ul>
-      <li><a href="#a1">Where is data binding?</a></li>
+      <li><a href="#a1">I'm having a problem using Axis2. What should I do?</a></li>
       <li><a href="#a2">What is OMElement, What does it represents?</a></li>
       <li><a href="#a3">Integration security tests fail with JDK 1.5<br>
         </a></li>
+        
     </ul>
   </li>
   <li>Class Loading Issues
@@ -84,20 +85,14 @@
 
 <h2>General</h2>
 <ol>
-  <li><a name="a1"></a><strong>I see OMElements in all the signatures, in the
-    stubs, Client API and in skeletons. Where is data binding?</strong><br>
+<li><a name="a1"></a><strong>I'm having a problem using Axis2. What should I do?</strong><br>
 
-    <p>Axis2 supports databinding using XML-Beans from 0.9 release. For more
-    information please read the <a href="1_1/userguide.html"
-    target="_blank">User Guide</a></p>
-  </li>
-  <li><a name="a2"></a><strong>What is OMElement, What does it
-    represents?</strong><br>
-
-    <p>OMElement is Axis2 representation of XML, it provide a tree model like
-    DOM. If you are familiar with DOM or JDOM you can soon get familiarize
-    with OM quickly. For more information read<a href="http://ws.apache.org/commons/axiom/OMTutorial.html"
-    target="_blank"> Axiom Tutorial</a></p>
+    <p>First make sure you go through user guide and this FAQ. If you are using a released version of Axis2, then there is a possibility that your problem has already being fixed in the latest code. Download Axis2 nightly builds from <a href="http://ws.zones.apache.org/dist/axis2/nightly/">here</a> and test again with it. </p>
+    <p>If the problem still persists then try to search for your question in our <a href="http://marc.theaimsgroup.com/?l=axis-dev&r=1&w=2">developer</a> or <a href="http://marc.theaimsgroup.com/?l=axis-user&r=1&w=2">user</a> mailing archives as it might have already being answered. </p>
+   <p>If your problem is not answered in the mailing list, now it is the best time to post your question to axis-user mailing list. If you think it is a bug, please fill a bug report in <a href="http://issues.apache.org/jira/browse/AXIS2">JIRA</a>. Please attach all the supportive information, like your wsdl, schema, clients, services, stacktraces, etc., to the JIRA issue you created, as it will help one of our contributors to re-create the problem. <b>PLEASE DO NOT ASK QUESTIONS USING JIRA AND USE IT ONLY AS A ISSUE TRACKER.</b> </p> 
+    <p>If you are asking for an explanation of a feature in Axis2, there is a possibility that there is an article or FAQ written on it. Please do a search on the web as there are lot of article written and hosted by various sources on the web. </p>
+    <p><b>Note</b> : When you ask questions in the mailing list, please remember that everyone working in our project are volunteers. No-one can be forced to fix your bugs (check <a href="http://www.apache.org/foundation/faq.html#what-is-apache-NOT-about">here</a>).</p>
+    <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Make sure you add enough information about your problem with stacktraces and any other supportive information. It will improve the chances of your question being answered. Prefixing your mail subject with prefixes like "URGENT" will not help you in any means. Yes we also accept all the blames about Axis2 in these mailing lists, as those will definitely help us to improve Axis2 :) . </p>
   </li>
   <li><a name="a3"></a><strong>Integration security tests fail with JDK
     1.5</strong><br>



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